Sami Product Labels & Badges logo

Customer reviews: Sami Product Labels & Badges

Develop by samita.io

Reviews (617)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Bag Bliss

Aug 06, 2024  on Shopify

Haley is awesome! She help me a lot, though we need to figure out my request about trust badge in footer section that is still on hold. They will get back to me tomorrow as it was ended her shift already. Thank you!

The Alchemy

Aug 05, 2024  on Shopify

The support is fantastic and very fast. I greatly appreciate Haley's assistance in resolving technical issues and guiding me through the process.

My Store

Aug 03, 2024  on Shopify

The customer service is superb! The representatives are kind, responded promptly within work hours, and followed up if I needed any additional help. Excellent communication!

precocirico-stg

Jul 29, 2024  on Shopify

アプリ自体も便利だが、カスタムしているとうまくいかないことも多々ある。 (やりとりが英語ではあるものの)チャットCSが常時待機していて、そこのコミット力が異常に高い。 うそみたいに早いし、しっかり何とかしてくれる。

ShanPaulo

Jul 27, 2024  on Shopify

I'm thoroughly impressed with this app! Not only is it great, but the customer service is also AMAZING! Plus, it's very affordable. I highly recommend it to everyone!

Plastic Solutions (Aldridge) Ltd

Jul 17, 2024  on Shopify

The trial version of this app convinced us that it was very simple to use and allowed us to label products with critical messages such as...stock on order...and...end of line clearance. We will be upgrading to the full version. Excellent online chat function, too.

Fabrizia Cosmesi Naturale

Jul 16, 2024  on Shopify

Simple and intuitive. Useful app, even in the free plan, for creating labels to 'stick' to products in your e-commerce.

Materia Rica

Jul 14, 2024  on Shopify

It's the most effective and easy-to-use labels app, at a reasonable price. Outstanding technical service: kind, fast and resolutive. Thanks!

HaloSphere

Jul 10, 2024  on Shopify

The best app for custom badges and labels by far. Easy and intuitive to integrate, and the customer support is amazing!

indirimsepeti

Jul 10, 2024  on Shopify

It's really great. Very useful and practical. The support is terrific. easy to use. I have tested many programs and plugins and I have never seen anything like this before. The support is very fast and friendly. Congratulations, I wish you success in your work. indirimsepeti

LOHA custom

Jul 09, 2024  on Shopify

I think this is a very good plug-in. Even if there is a problem, they can reply to me quickly and answer patiently. This is a very good experience.

Planners Anonymous

Jul 08, 2024  on Shopify

Such a great app with AMAZING customer service, and on top of that it's very affordable. Highly recommended

Living Culture

Jul 04, 2024  on Shopify

This app is exactly what we need. The setup is simple and flexible. Customer support is quick. Recommend!

seven peaks online

Jul 03, 2024  on Shopify

I tried others app for labels and this is the best for me, easy to customize it and many options available. Customer service highly effective and fast, than you very much

Wolvana

Jul 02, 2024  on Shopify

Haley from Samita was a great help and fixed my issue within 2 minutes! I can only recommend this app to everyone

Stork & Co

May 30, 2024  on Shopify

Great app. Limited to two labels/badges in the free plan but that's all we need. The customer support is always extremely fast and efficient.

Brand Ventures Pty Ltd

Apr 23, 2024  on Shopify

Great app with great service! Haley was very helpful in solving our coding issue. Absolutely recommend

Eley Hose Reels

Apr 17, 2024  on Shopify

Sami Product Labels has amazing customer support. Twice in the last 45 days, I've had to reach out to them with a particular issue, and both times, they had the issue resolved in around 30 minutes. First Class Support! I love the app, too, as it has so much flexibility and definitely helps increase our conversion rate. Thanks, in particular, to Haley in tech support for the quick response and remedy. Keep up the good work Sami Product Labels!

Montique

Apr 15, 2024  on Shopify

Ease of use and design makes this app superior to others available on app store. Support is awesome and great with custom requests specific to our site.

Digital Distiller

Apr 12, 2024  on Shopify

Really useful and highly customisable app. Great for featuring badges, highlights and CTAs throughout the store. Hayley was super helpful in making a minor tweak to the way badges displayed. Highly recommended in terms of functionality and great service!

Scroll to Top