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Customer reviews: Sami Product Labels & Badges

Develop by samita.io

Reviews (617)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Evelyns-Fashion

Dec 01, 2024  on Shopify

This App is great. When I got stuck because I could not figure it out, David and Haley was quick to resolve my issue. Thanks for the great customer support.

Prizma-Foto

Dec 01, 2024  on Shopify

App works like expected, lot of customization options for non-developers is a big plus. Also, I must emphasize their customer service chat inside the app is great experience. I had a problem that was solved in 5 min without waiting for them to get back to me. Really nice experience. Thank you Haley from Samita. :D

Portal 108

Nov 28, 2024  on Shopify

Very quick support. Super knowledgable. Answered my query very fast and without any fuss. Great App!

HŌMU DESIGN

Nov 28, 2024  on Shopify

ABSOLUTELY BRILLIANT. Great work on the support popping up before even requested. Firstly the app in insanely easy to use. This was the fourth app I installed and tested in the last hour. My set up for product label, end to end took me about 15 mins. BRILLIANT. Secondly, a huge UP for the customer service team and the team member who implemented support reaching out through chat pop up for new users. A little thought goes a long way. Was nice being able to just get a few questions answered to ensure I had applied conditions correctly. Nice work guys.

Moti Running

Nov 27, 2024  on Shopify

This app is a game-changer for managing product labels! It's user-friendly, packed with great features, and super efficient. But what truly impressed me was the customer support. I reached out with a question, and they replied almost instantly with the perfect solution. It's rare to find such fast and effective support these days. If you need a labeling app that’s backed by a fantastic team, look no further!

Aqua Fun

Nov 26, 2024  on Shopify

App functionality is great and works perfectly for what we need. Support is always friendly and super helpful! Recommend this App!

PlayVital JP

Nov 26, 2024  on Shopify

Very good app. Easy to operate, good price. Completely capable website for labels needs. Who hasn't used Sami Product Labels that works so well? Customer service responds quickly, is very nice, and solves problems for you quickly. Very recommended!

COCOMAI

Nov 25, 2024  on Shopify

Quick feedback. Kindness is the best 문의하면 빠르게 대답 후 수정 해줍니다 친절해요~

ElectraStim

Nov 25, 2024  on Shopify

Fantastic app, simple to use but highly customisable. We had a small coding conflict issue with our sale banners but Haley on the livechat support was fast and efficient at sending this to the developers to be fixed within 15 minutes. Thanks!

Beysis

Nov 24, 2024  on Shopify

We’ve been using this app to create product labels and callouts, and it’s been fantastic! What truly stood out was their customer service. We encountered two important issues while setting up, but the support team was incredibly prompt—both were resolved within 15 minutes of reaching out! It’s rare to find such an efficient response. Highly recommend this app for anyone looking to add impactful product labels to their store with confidence that you’ll be supported along the way.

Memoriex

Nov 24, 2024  on Shopify

I have received a great support from David to get first steps to use the setting the badges with many thanks

THAT GORILLA BRAND

Nov 21, 2024  on Shopify

The app is easy to use, and the customer support was 100%. Very quick to respond and also quick to fix the issue.

Lashday

Nov 20, 2024  on Shopify

Really good service, I like the app as my shopify theme is limited in terms of implementing badges. Haley has been very good at understanding my wishes and has been quick to answer my questions and help. outstanding service from Haley.

Hardbody

Nov 20, 2024  on Shopify

Great work both times I reached out to customer service about customizing the app. Updates were done same day which was very appreciated!

Get After It

Nov 20, 2024  on Shopify

Haven’t been using app long but seems to be working well enough. We have had some issues but the team is EXTREMELY FAST to respond and fix issues. I think it’s worth it just for the support.

Kozii Swimwear

Nov 19, 2024  on Shopify

We have only just installed this app but it looks great so far. Hayley was a huge help - it only took me 10 minutes to set up with her help. It would have taken me a lot longer without it ☺️

CityModa

Nov 19, 2024  on Shopify

I recently used this app to set up a custom badge for my store, and I couldn't be happier with the experience! The app offers a wide range of settings that make it incredibly versatile and easy to customize. What truly stood out, though, was the outstanding customer support. They were quick to respond, knowledgeable, and went above and beyond to ensure my needs were met. The app is user-friendly, and the results were exactly what I was looking for. Highly recommend it to anyone looking to enhance their store's functionality!

Dr.Melaxin.sg

Nov 18, 2024  on Shopify

It’s an app that offers fast customer service and is easy to use. Thanks to Haley, in particular, I was able to resolve the issue quickly.

PGS

Nov 17, 2024  on Shopify

The support is very excellent, courteous and helpful. Even though I live in Japan, I was able to use it without any difficulty!

ISKU Koti

Nov 17, 2024  on Shopify

We've been using this app for over a year now and are very happy with it. Additionally, Haley has helped us more than once to solve any issues we've encountered. Highly recommend!

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