Sami Product Labels & Badges logo

Customer reviews: Sami Product Labels & Badges

Develop by samita.io

Reviews (617)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

My Store

Dec 26, 2024  on Shopify

Prompt, courteous and knowledge, these are a few words I would use to describe my experience with Haley a member of the Samita team. Being new to this whole experience of badges and labels on products, I search the internet and found out about Samita. Sadly, I was a novice and made some mistakes but Haley truly helped me and now my website is what I expected. This app is truly fantastic.

Classico Global - Official Online Store

Dec 26, 2024  on Shopify

When I inquired about a problem I was having, I received an immediate chat reply and a speedy response!

Koda & Kel

Dec 24, 2024  on Shopify

Easy to customize and fantastic support! The app is fairly intuitive to use and I was able to add labels to products within just a few minutes after installing. The live technical support is also super helpful and quick. Some additional code needs to be added to integrate the app with your store but with the instructions provided and the live support team, it was a breeze. Their team member, Haley, was able to help me finish setting up the app and troubleshoot any issues that arose while being friendly and attentive! Overall awesome experience so far. Highly recommend Samita apps to help upgrade your store!

Vecado USA

Dec 18, 2024  on Shopify

The app is easy to use and offers a wide range of features. The labels on the website are displayed nicely. Plus, the support team is always available and very helpful.

Uwears®

Dec 10, 2024  on Shopify

hi thanks for the help and integration looks neat, haley assisted me well and got the work done in no time, kind ,helpful

Zinnia

Dec 10, 2024  on Shopify

Haley was very responsive she quickly replied and solved my issue <3 I love the app it's so interesting and works very well

BB Malin

Dec 09, 2024  on Shopify

Simple d'utilisation avec plein de possibilités. Merci à Haley du service client a été super efficace pour m'aider à régler un souci d'affichage du badge en page liste.

Ela & Earth

Dec 09, 2024  on Shopify

App is very useful, can be glitchy and not always appear where you need the labels - but customer service are very helpful and always fix the issues that arise.

The Prince Webshop

Dec 09, 2024  on Shopify

A very easy-to-use app that can create simple labels and badges which is what I need, it looks like there is a whole lot more that I will have to look into. Support is very good and helpful - the only little caveat is the time difference (I'm in Denmark)

エステルノ・となりの動物園

Dec 08, 2024  on Shopify

With very quick and courteous support, you can use the app with confidence. I think this is an app that is easy to use and recommended.

HawkSling

Dec 08, 2024  on Shopify

It’s incredibly useful, and the customer service is excellent. Although I don’t know how to code, the customer service team helped me contact the technical team to achieve an effect that would normally require coding.

Austrige

Dec 07, 2024  on Shopify

Love this program. The Label tool makes it clear to my customers what items are trending now or when events occured that can help them save money. I'm loving everything about them so far. Highly recommend!

RoostWorks

Dec 04, 2024  on Shopify

A really valuable app for eCommerce sites - even the free version. Plus the support - even out of hours - is super fast and helpful.

Sonic Electric

Dec 04, 2024  on Shopify

Always impressed by Sami app and there crew. They are always quick, responsive, communicative and fix my issues promptly. Thanks again David. The app does what we want it to do. We have added badges on our product pages to show Best Sellers, Non-Returnable and Quick Ship items which we believe is helping us score more sales and bringing in more trust to our brand.

Bisou Bisou Paris

Dec 03, 2024  on Shopify

Nice app working well and excellent staff with quick help and answer. Thank you Hailey for your help on support :)

Pipehatt AS

Dec 03, 2024  on Shopify

I had an amazing experience with Haley from Sami Product Labels & Badges! She was incredibly quick, friendly, and super helpful. Highly recommend!

TeneSIM

Dec 03, 2024  on Shopify

We have been using this app to create product labels and callouts and it works great! The team is quick to resolve any issues we have. Thanks to "haley" for your help.Very useful. Highly recommend this app to anyone looking to add impactful product labels to their store.

YaYa & Co.

Dec 02, 2024  on Shopify

I really love this app. It is easy to use and you can customize a lot. It also looks really good and professional. The support is also extremely quick and helpful. Highly recommend.

Materia Rica Trade

Dec 02, 2024  on Shopify

Using the app for almost a year has been great! Support is always fast and excellent. Haley has been especially helpful—quick and clear with solutions. Highly recommend!

Carcrafted

Dec 01, 2024  on Shopify

Very satisfied with the good and fast service! I had a problem with the label and it was solved within a few hours. It doesn't matter what time or when, they are always there for you. Recommended!

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