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Customer reviews: Sami Product Labels & Badges

Develop by samita.io

Reviews (741)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

SeekHeart-ES

Mar 24, 2025  on Shopify

Product label settings are diverse, with many optional patterns; full functions, including products, banners, etc.; support response is timely

The Emporium

Mar 24, 2025  on Shopify

Hayley understood my requirement and responded very quickly with very clear and precise instructions which has done exactly what I wanted. Every support team needs a Hayley

Sport Center Siena

Mar 24, 2025  on Shopify

Simply extraordinary. I had immediate assistance on their product, plus they solved a problem with the liquid code of the store theme. trust them.

Leavys Shoes

Mar 21, 2025  on Shopify

Wonderful app. Support is helpful if you have any issues integrating with your theme. It comes with great templates to use too 5 stars! Great app!

Jersey Maker

Mar 20, 2025  on Shopify

Sometimes even the simplest things can become confusing, and that was certainly the situation here. However, Sami's team stepped in and proved they're truly exceptional. Their patience, clarity, and willingness to go the extra mile made all the difference. I genuinely appreciate their dedication and effort in resolving my confusion—they turned a frustrating experience into a positive one. Definitely deserving of 5 stars! Highly recommend!

Bodyotop.com

Mar 20, 2025  on Shopify

They take 30 minutes to reply, saying that it's night at home. The texts exceed the images. I don't recommend this application

V.I.P Customs

Mar 19, 2025  on Shopify

Haley was very responsive and attentive to helping me fix an issue. I enjoy using this app for my labels. Would recommend to other store owners.

CVOHAIR

Mar 19, 2025  on Shopify

Recommend you to use this app because the customer service will patiently solve your problems, and this app is currently free, so you can try it.

AARON

Mar 18, 2025  on Shopify

Free and simple way to add labels/badges to specific products. There are a lot of customization possibilities so i was able to make the label exactly as i wanted. At first the labels wouldn't show up on mobile product pages, but the support team was able to quickly resolve the issue.

Stylesplash

Mar 18, 2025  on Shopify

Great app, simple to use and above all amazing support team, they are lightening fast and committed to provide a solution.

Krishnsakhi

Mar 18, 2025  on Shopify

App is supercool and its free. They should work on asking integration steps after install will help customers save time. Rest all is awesome and has all the features you need. Giving it a five star as its free and good. Haley was helpful

I Dream of Silver

Mar 16, 2025  on Shopify

I have installed on my site, and for some reason I wasn't able to get it to work. The customer service were super quick to get back to me and sent me a solution which worked. Excellent service, and the app seemed easy to set up.

Kiddo World IT

Mar 14, 2025  on Shopify

Great app which is very easy to use. Also support is really active and if you have any question they are really helpful. Highly recommended.

Lumisign

Mar 14, 2025  on Shopify

Utilisation simple, au moindre souci, le problème est immédiatement résolu par l'équipe. Parfait.

RSH Decor

Mar 14, 2025  on Shopify

Love the capabilities of this app. I needed help getting a badge to show up on the page and they provided great, fast support. David was extremely helpful.

Sticks & Doodles

Mar 14, 2025  on Shopify

Haley & David were amazing. We've used a few apps by Sami and the service is always great. Plus - this app is FREE!!!

Journey Bikes

Mar 13, 2025  on Shopify

I have been using the app for a spring sales event. I experienced a brief issue with a banner not working but David from Samita was able to quickly address it and fix the problem.

FANS STORE

Mar 12, 2025  on Shopify

The app and service are great and really fast. We had a small problem after installing our theme and they fixed it very quickly.

The Cake Case Company

Mar 11, 2025  on Shopify

Great app. They have all the options required. Support is great too! Solves issues almost immediately

Global Amore Mall

Mar 11, 2025  on Shopify

I've found that the app has many different features, and easy to use. Support team respond really quickly.

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