Reviews: PC ‑ Product Options

Customer reviews: PC ‑ Custom Product Options

Reviews (1,014)

Overall rating

4.7

5

267
4

11
3
2

3
1

9

What Merchants Think

The "PC ‑ Product Options" app has received predominantly positive feedback from merchants who appreciate its customization capabilities and user-friendly interface. Many have found it particularly useful for offering personalized product options to their customers. The consistent praise for customer service, especially the quick and efficient assistance from team members such as Deep, Shevaughn, and Aman, underscores the app's commitment to support. However, there are some merchants who have experienced technical glitches and pricing concerns, which have affected their trust in the app.

Key Strengths

Excellent customer service with prompt and helpful responses.
User-friendly interface allowing for easy customization of products.
Highly responsive support team, available via chat and calls.
Effective for businesses offering personalized or multi-optional products.
Offers valuable customization features for merchants with complex needs.

Common Concerns

Occasional technical issues and bugs impacting store functionality.
Some merchants report slow resolution times for critical issues.
Price changes and billing concerns leading to customer dissatisfaction.
Compatibility issues with certain themes affecting app performance.

Final Thoughts

The "PC ‑ Product Options" app is well-regarded by many for its flexibility and support, making it a valuable tool for merchants seeking enhanced product customization features. While the app excels in customer service, attention to certain technical issues and transparent pricing could enhance user trust and satisfaction. Overall, it remains a recommended choice for businesses that prioritize personalized customer experiences.

ILoveSmencils

Apr 08, 2024 on Shopify

We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!

Modrn Bliss Creations

Apr 08, 2024 on Shopify

The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information. He was able to set it up in about 30 minutes or less for me. Thanks so much!

COUNTY HOUSE SIGNS

Apr 08, 2024 on Shopify

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

DesertThreads Creations

Apr 07, 2024 on Shopify

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.

ATEL Store

Apr 05, 2024 on Shopify

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ABCDesignz

Jan 19, 2024 on Shopify

I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.

justthegoods

Jan 07, 2024 on Shopify

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)