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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,691)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

museumofc

Nov 14, 2025  on Shopify

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

Quiet Golf

Nov 13, 2025  on Shopify

I installed Notify Me! to help streamline our restock notifications, and it has been a great addition to our store. The setup is simple, the features are exactly what we needed, and the app integrates smoothly with our theme without causing issues. What really stood out to me was the support. Nareh has been incredibly helpful throughout the entire process. She answered every question quickly, guided me through customizations, and genuinely cared about making sure everything worked perfectly for our store. It’s rare to get support that is this responsive and thoughtful. If you're looking for an app that handles back-in-stock alerts reliably and comes with amazing customer support, I definitely recommend this one. Thanks again, Nareh, for making the experience so smooth!

Bean Bags R Us

Nov 13, 2025  on Shopify

I’ve been really impressed with the support from Notify Me. Their team responded quickly, understood my issue straight away, and guided me through the solution step by step. What really stood out was how clear and patient they were, even when I had follow-up questions. Everything was resolved faster than I expected, and the app is now working exactly as I need it to. Highly recommend Notify Me – not just for the functionality, but for the excellent customer support behind it.

Motorcycle Mods Online

Nov 12, 2025  on Shopify

After downloading the app, I had a few things I needed editing I got that sorted with some great help. Then there was an issue with activation Buttons, Rick stepped in a sorted it straight away first go brilliant ! Not used to this high level of service.

Kiss My Acid Goodbye

Nov 12, 2025  on Shopify

Just started using the app. I had some issues getting it setup - partially due to my theme confirmation - and Stella from the support team was fantastic! She helped me with multiple setup issues and got it all working perfectly for me!

Cloudberries

Nov 12, 2025  on Shopify

Support is very helpful (especially Nareh) and I was able to get a reasonable offer for the lifetime deal.

CNobre Store Portugal

Nov 11, 2025  on Shopify

Aplicação excelente, qualquer problema basta contactar e a equipa resolve logo e são muito atenciosos. Vale muito a pena o investimento.

Polonia Designs

Nov 11, 2025  on Shopify

Wonderful app! Harry was great to work with and customized the wishlist link to make it look great!! Thanks so much!!

RusticReach

Nov 11, 2025  on Shopify

Just added the app and had lots of questions. The customer support lady was excellent! The best support ever. She provided me more than I needed.

ENDURE

Nov 11, 2025  on Shopify

Pearl was by far the best online customer service rep I've ever worked with. Not only did she help with questions, she also provided suggestions and feedback. WOW WOW WOW! Absolutely amazing. Customer service should be modeled after her cause it is truly top notch. I am extremely happy and never thought I could experience this level of professionalism and timely responses and care. Pearl is amazing and I can't say it enough

TrueColours

Nov 11, 2025  on Shopify

absolutely fantastic app - support is so helpful, i just spoke to dela who helped me out with my black Friday prep and they answer so so quickly! so far Wishlist, pre order, and back in stock have been totally seamless! highly recommend. love that the tech support are so friendly dela actually made me giggle after a stressful day so love that <3

The Knothole

Nov 10, 2025  on Shopify

Super Simple Install, Got my First Preorder up and Running in 10-15 min. Got Live help withing seconds, SUPER HELPFUL

BLNDRGRPHY

Nov 10, 2025  on Shopify

Mason was very helpful. I got the answers I needed in a most friendly way and with the spped of light!

Bridget Farmer

Nov 08, 2025  on Shopify

Very easy to install, and Grace was exceptionally proactive and attentive, helping me customise the app for my website. Incredibly impressive as I am currently on the free version.

Mentalistic

Nov 08, 2025  on Shopify

I got refunded immediately by Dela, she was a great help and very professional. She should get a raise just for helping me out, seriously.

Jowella

Nov 07, 2025  on Shopify

Very good service. Was super quick in response, offered lots of help and was easy and simple. A great app to add to my website!

BlackForkRanch

Nov 07, 2025  on Shopify

I am really enjoying this app. It was easy to install and use, and I had Pearl communicate with me almost immediately after install. She helped me troubleshoot a problem and then readjusted some buttons for me so that my product page looked professional and clean. I am excited to use this app moving forward.

Accurascale

Nov 06, 2025  on Shopify

Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!

GLERC BIKES

Nov 06, 2025  on Shopify

I would like to acknowledge Pearl for her outstanding customer service. She was professional, patient, and efficient throughout the entire process. She clearly explained the solution and ensured that the issue was resolved smoothly. Thank you for your excellent support, Pearl.

DID Electrical

Nov 05, 2025  on Shopify

Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!

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