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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,224)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Wholesale Pool Mart

May 27, 2025  on Shopify

This app is great, Aliya was super helpful and easy to work with. She quickly fixed a small visual bug I had, and even helped me resolve an issue caused by another app — something their own team couldn’t figure out. Really impressed with her technical skills and how fast she handled everything.

DA Gamers Store

May 27, 2025  on Shopify

¡Excelente apoyo por parte de Miles! Estoy dando un vistazo a la app y parece tener opciones concretas de mucho provecho.

Noire Skincare

May 27, 2025  on Shopify

merci à Stella pour sa gentillesse, sa réactivité et son proffessionalisme. je suis vraiment satisfaite de Notify qui me permet de vendre en toutes circonstances :)

DKshop

May 27, 2025  on Shopify

I just installed this app today after my previous one was removed, and I'm so glad I did. Pearl was incredibly helpful! She guided me through the setup quickly and easily, and everything works perfectly with my theme and store setup. Thank you so much for the amazing support!

Zento

May 26, 2025  on Shopify

Great app, and amazing customer service! Mason from customer service was of great help and fulfilled all my requests. Totally recommend!

Ki & Ka Bubs

May 26, 2025  on Shopify

Alaya was good and very patient . she take mestep by step and resolved my query . thanks again you are superstar .

BLNK

May 26, 2025  on Shopify

The app has been excellent, especially in helping us stay updated with customer notifications. I’d also like to extend my sincere thanks to Sam for his outstanding support and dedication in ensuring everything runs smoothly.

BB Boutique & Co.

May 24, 2025  on Shopify

It's a very good feature. Most of all, I'm beyond impressed with the customer service. Miles is incredible. Any customizations I needed, he took care of almost immediately. I like this app a lot. They really stick out from the rest

CollectorsSpot

May 24, 2025  on Shopify

I had an excellent experience with the Notify Me app. The support team, in particular Miles provided exceptional assistance during the setup process – fast, friendly, and incredibly helpful. They made sure everything was working perfectly and tailored exactly to my store's needs. The app itself is very intuitive and does exactly what it promises. It's the perfect solution for managing pre-orders and back-in-stock notifications. If you're running a Shopify store and want to keep your customers engaged and informed, I highly recommend this app.

Vanessa Megan Skincare

May 22, 2025  on Shopify

Just installed this app and it works like a dream. Within minutes of installing I had Aliya from their customer service team initiate a chat with me asking if I needed any help. Within 5 minutes she had everything set up and working perfectly for me. This is by far the BEST customer service experience I have had in a long time. Beautiful app, does what it says it will and their customer service team is amazing. Thank you Aliya for your help!

Detail Gear

May 21, 2025  on Shopify

Fantastic app. The support staff are incredible, they're more than happy to make amendments and improve the look of the app. Thanks guys

Bimmie Bag

May 20, 2025  on Shopify

Pearl was great! Very helpful. Because of her customer support, I felt this app was a good choice and will recommend to a friend.

BloomingBulb

May 20, 2025  on Shopify

Big thanks to the support team for being so quick and helpful! I reached out with a question and got a response almost right away. Everything was sorted out in no time, and it couldn’t have been easier. Huge shoutout to Sam—you were awesome and made the whole thing stress-free. Really appreciate the great service!

3keys Nutrition

May 20, 2025  on Shopify

Waaw, Notify me – what fantastic service! If you ever need help, the whole team is always ready. They respond quickly if you run into any issues or need guidance. Mason is an amazing person – and so is Pearl! I will absolutely continue working with them for many years to come. Thank you for the top-notch service!"

escape route

May 20, 2025  on Shopify

Notify has been a game-changer for my brand! The app is incredibly easy to use and has added great value to our store. A big shoutout to Miles from their team—he was super helpful during the setup process. All the changes and customizations were made within minutes, and the whole experience was smooth and hassle-free.

MAJOR MARKET

May 16, 2025  on Shopify

I've had the pleasure of working with Miles and can't speak highly enough of the experience. He is incredibly responsive, always quick to reply and address any questions or concerns. His promptness in communication and action makes everything move smoothly and efficiently. On top of that, Miles is genuinely kind, making every interaction both professional and pleasant. It's rare to find someone who combines reliability with such a warm and approachable demeanor. Highly recommended!

Willows

May 15, 2025  on Shopify

So far so GREAT with this app. Has all the features I need and Nareh's support has been amazing! Highly recommend.

Glam Barcelona

May 15, 2025  on Shopify

Amazing customer service and a great app! The app works perfectly and is exactly what I needed for back-in-stock alerts. I had a few questions and the support team responded super quickly. A special thanks to Miles, who was incredibly helpful, kind, and patient — truly outstanding service. I’m very grateful and highly recommend this app to anyone looking for a reliable solution and excellent support!

Latibule

May 15, 2025  on Shopify

Thanks so much Melissa for your prompt response, and helped me set up super quickly, really appreciate that!

Otterly Bookish

May 14, 2025  on Shopify

Miles was super nice, he went above and beyond to help me. He was super patient and understanding. Plus the system is awesome and will save me a lot of time. I'm sure I will be using the app a lot.

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