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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,327)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

EDIllustration

Jul 17, 2025  on Shopify

Many thanks to Dela and the team for their quick and easy help. I added a new theme to my store, and they helped me create the desired functions quickly and easily.

The Health Store Hong Kong

Jul 17, 2025  on Shopify

Works for what we need and the customer service is responsive and helpful. Miles was able to fix our configuration and provide a detailed explanation of what was going on.

agawa

Jul 16, 2025  on Shopify

Miles really helped me solving my problem by providing exceoptional customer service and an actual solution.

Shop Tchotchke

Jul 16, 2025  on Shopify

very helpful even when questions had nothing to do with the notify me app - quick to respond & solve.

Wicklow Hire & Sales

Jul 16, 2025  on Shopify

So far so good, when setting up Notify the app installed on my site easily. Sam from support got in touch straight away to see did I need any help in configuration. Sam helped me customise the look & feel of the pop up and could not be more helpful. Looking forward to seeing it in action once i go live.

Garland Bags

Jul 15, 2025  on Shopify

We have had a great experience with the Notify Me app! Easy to install and excellent customer service. Any issues were resolved in just a quick chat. Thank you to Harry for helping us solve the small problem.

FROZENCLOUD

Jul 15, 2025  on Shopify

This app is extremely easy to deal with and install. I had the pleasure of dealing with Grace who helped me customise the app to the style of my store I highly recommend.

InFaithables

Jul 15, 2025  on Shopify

Stella was FANTASTIC!! She went above and beyond to provide support and took the initiative to go the extra mile. Very grateful for her help. We are running the app on several stores, including my own store, and have found it to be very useful for our customers and tracking interest in re-orders. Thank you!!!

Blinky

Jul 15, 2025  on Shopify

Stella was absolutely amazing at helping me set up my preorder app. She did everything and was so quick - she made the whole process so simple!

Kiyko Home

Jul 15, 2025  on Shopify

very good customer service! Some bugs with emails / layout in different themes but people are quick to try to make fixes when I spot something

BEBE BASK

Jul 14, 2025  on Shopify

The app works great. I had an issue with the back-in-stock button, but support was quick to respond. Stella got back to me promptly, and the problem was resolved within a few minutes.

Greenwood Nursery

Jul 13, 2025  on Shopify

Grace was extremely helpful and friendly in guiding me through my first day with the notify me app. Today was just setting up and using the notify me when something is out app. I look forward to using the other helpful things about your app to help generate more conversions to sales. Again I hope I get to work with Grace again or at the very least someone like her who will be as helpful and patient. Kind regards, Steve Jones Greenwood Nursery.

PlayLogy Australia

Jul 13, 2025  on Shopify

We used this APP and found the customer service was excellent. Would definitely use again and would recommend to others.

Aiyana

Jul 12, 2025  on Shopify

I spoke with Sam today and she was brillinat- customised widgets to the look and feel of my website. She was very patient and showed me how to use the platform as a first time user. The app looks very good and would recommmend, very great customer service!

Moisuc

Jul 12, 2025  on Shopify

The app is very easy to use, and the Team Superb, especially Dela, which provided me with incredible support and ideas to make the look of the widgets match my website Theme. Highly recommended

Chilly's

Jul 11, 2025  on Shopify

A really, intuitively simple app to set up, understand and use. Pearl was a dream helping me to build a customised Notify button, and offering advice on how to get the best from the system. I managed to install and setup everything I needed in less than 15 minutes, and I am excited about the future possibilities this App will provide us.

WMD

Jul 10, 2025  on Shopify

Works for what we need and the customer service is responsive and helpful. Henry was able to fix our configuration and provide a detailed explanation of what was going on.

Twig Creations

Jul 10, 2025  on Shopify

I am beyond impressed with this Shopify app! The functionality is seamless, making it incredibly easy to manage my store efficiently. What truly sets this app apart is the exceptional customer service. Grace, in particular, was an absolute gem—her support was prompt, thorough, and incredibly friendly. She went above and beyond to ensure all my questions were answered and even provided helpful options to optimize my store appearance. I can't recommend this app enough! It's a game-changer.

Big Bold Health

Jul 09, 2025  on Shopify

Awesome, fast, and incredibly supportive team. Stella helped us get the app fully implemented with some custom set-up in just over an hour. Glad we found this app!

Giddy On The Go

Jul 09, 2025  on Shopify

Exceptional Support – Pearl is a Superstar! I had a few hiccups setting up the "Notify Me!" app, but thankfully Pearl came to the rescue. Not only did she fix every issue I was having, she also gave fantastic recommendations around colour and design that really elevated the look of the app on my site. What truly stood out was her bubbly and welcoming attitude — she made the whole experience enjoyable and stress-free. I genuinely hope anyone needing help with setup or customisation gets the chance to work with Pearl. She’s an absolute superstar and a real asset to the team! Thank you again, Pearl

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