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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,786)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Sonorous Love

Dec 23, 2025  on Shopify

I am going to give notify me a try as a newer/small business in hopes to build some momentum. Mason helped me get started. Thank you!

seventytwo72.co

Dec 22, 2025  on Shopify

Mason gave me the best service and solutions super quickly! You guys rock and appreciate your efforts <3

Kensui

Dec 22, 2025  on Shopify

Great app, but I would like to change one thing: being able to place an pre-order in one location and add to the cart in another. That way, it would get 5 stars.

Ziva Naseer

Dec 21, 2025  on Shopify

Review for Notify Me! The Notify Me app has been a great addition to our site, and the recent updates made a meaningful difference for our brand experience. I asked Miles to customize the language on our buttons — changing “Notify Me” to “Join the Ziva Waitlist” and updating the wishlist button to “Add to Favorites.” The changes were implemented smoothly, and the result feels much more aligned with our brand voice and customer journey. Miles was responsive, thoughtful, and genuinely invested in making sure everything worked exactly as we envisioned. Highly recommend — especially if you’re looking for flexibility, customization, and great support.

Greek Superherbs

Dec 19, 2025  on Shopify

TOP TOP TOP! The app itself is exactly what you need and the customer service is top-notch. It works great and is easy to set up and edit. Install now!

Design Eat Repeat

Dec 18, 2025  on Shopify

This app is great & has helped me sell thousands in preorders! The customer support is also great - Nilou helped me today and was very helpful in helping me figure out some settings. Thanks for making such a great app!

Ologo Golf

Dec 15, 2025  on Shopify

Luna answered my question quickly and had me up and going in a mattter of minutes. Great Customer experience. Thanks

FirstGrade

Dec 15, 2025  on Shopify

STAY AWAY.. They trick u into activating different options, and out of nowhere u have to pay a lot of money! We used them for 4 yrs, but now its over, I will recommend EVERYONE, to find another app if u want secure payment, and an app that u can trust..

Kaleidoscopes And Polka Dots

Dec 15, 2025  on Shopify

My website went from good to great. As a product-based solopreneur, I need all the help I can get to get organized and meet my customers' needs. This app helps fulfill my needs - AND IT MAKES MY SITE LOOK BEAUTIFULLY PROFESSIONAL! A bonus - AND THIS ONE'S BIG - is their incredible customer support. Shortly after installation, I received a message from Sam offering his assistance and personal suggestions on how to make the app most useful to my business. Since then, I've had assistance from Dela & Luna. Honestly, I've never had such fantastic customer service from other apps I've installed. So grateful for such a great product and team.

The Wardrobe Paris

Dec 12, 2025  on Shopify

Service client incroyable ! J'avais des questions et des choses que je ne pouvais pas mettre en place seule, Stella a été d'une aide précieuse, elle a été très patiente et a pu régler tous les petits soucis que j'ai rencontré.. Merci encore (je précise qu'il était très tard) !!

lightsandlamps.com

Dec 11, 2025  on Shopify

I've just downloaded the app and the support has been fantastic (shout out to Pearl). I wanted a particular feature that was in the more expensive plan, and it was added to my existing plan for free, which I'm grateful for, as it has fixed an ongoing problem for my business.

Jenny Hearts 公式

Dec 11, 2025  on Shopify

My contact, Miles, suggested this to me and fixed the Spotify system at the same time! What highly skilled and kind support.

Wholesale Caps

Dec 10, 2025  on Shopify

App works great. Easy to install. Customer service reps are very responsive. Any issues I had were quickly fixed by Harry!

Pass The Popcorn

Dec 09, 2025  on Shopify

Stella was awesome in helping setup our widgets. She made the experience seamless and I would highly recommend!

BleuBully Bedding

Dec 09, 2025  on Shopify

I have used a few different back in stock apps and this one is my favorite. customer service by specifically Harry is the best too! quick response and fixes.

Woopf

Dec 08, 2025  on Shopify

Great application! Easy to use, works smoothly, and the support team is very helpful. Good impressions overall. Definitely recommended.

XOXO Valentine Design Studio

Dec 06, 2025  on Shopify

Amazing personalized customer service from Mason today. Exceeded expectations for sure. Big thank you!

Bioaplicaciones

Dec 05, 2025  on Shopify

I just installed the app, a few minutes later Nilou wrote me to set up everyting according to our needs and tastes, excellent service so far.

JetRoll™

Dec 05, 2025  on Shopify

Have been using the app for some days, still finding my way around. Support team, espacially Nilou was amazing and quick in helping to set everything up incl. changes needed from their end, within minutes.

Goose & Pebble

Dec 05, 2025  on Shopify

My experience with customer support has been nothing short of amazing. Pearl took the initiative to reach out to me to see if I needed any help, and even provided some advice on how she may be able to assist with making the widgets better fit my shopify theme. I had some other requests that I did not know she could help with, but she very kindly helped me solve them all! I highly recommend this app. Thank you once again Pearl for your amazing service and support!

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