Useful app, great tech support - much quicker responses than expected and got to the bottom of the issues.

Mason from the Supports-Team helped us immediately and in such a nice way, when we were struggling to see contact points. That was the only ever issue we had so far with this amazing App! Strong recommendations from our side!

Many thanks to Rick. He was extremely helpful and genuinely kind throughout the process. He made everything about the app smooth and enjoyable. Support like this is truly valuable.

Fast setup, nice UX and perfect support. Special thanks to Pearl for helping me set up the final things in CSS to perfectly integrate with our store look

Awesome app support! Almost didn't continue because the button didn't suit the theme, but within a few mins of installing, Nilou (one of the agents), completely custom coded the button to match the theme. Best app support I've experienced.

Would 100% recommend! As soon as I signed up for the free plan, I got a message from Rick who helped me set my store up. It was all very easy, Rick was very helpful and it all took less than three minutes.

Rick was a great help and very fast to sort an issue out, he even upgraded us to provide an extra option we wanted, amazing service

great customer service - even helped upgrade my settings to be more on brand :) the extra step always helps! thank you so much

Pearl's customer service was fantastic in the chat, helping me work through the set up of parts of the App.

was super fast and fixed our issue where we had a prebuilt rule to show out of stock when inventory of a product was less than 5. support team was able to separate the pre-order button from the out of stock behavior

The app is perfect for us and we've been using it for a while now. We've never had any problems. I made a request and Niluo immediately took care of my special request and did exactly what I wanted. Super customer service and super app. I can only recommend it.

I recently upgraded my plan to unlock more of Notify Me features. Mason who helped me out was delightful, incredibly patient and thoroughly guided me through the entire process. His assistance has ensured that I can maximise my use of the app, and I'm particularly excited to start using the PreOrder function soon. Awesome customer service!!

Nilou was incredibly helpful throughout the setup and customization process—super patient and knowledgeable! This app has been amazing for keeping our customers in the loop, and it’s already helping us improve both sales and workflows effortlessly. Highly recommend!

Got some very quick and efficient help from Aliya that helped me in a huge time of need. She's knew exactly how to fix my problem!

really nice app and Dela from the customer support did a really great job in solving my questions as some customizations still need to be made manually. I love that it has several features in one app like wishlist, back in stock and pre-order function

Amazing app and even better support! I had a few requests to better match the design with my store and Aliya was incredibly helpful — quick to respond, kind, and efficient. She made the experience smooth from start to finish. Highly recommend this app if you're looking for a back-in-stock tool that not only works well, but comes with excellent customer service.

As soon as I installed the app, customer service helped me customize the app to my liking on my website. Wonderful customer service and very helpful! Grace was amazing and very friendly.

This is day 1 so take it for what it's worth, but the setup was fairly straight-forward with most of the features automatically integrated into our theme and only a few customizations needed (i.e., preorder email notification spacing, etc.). Basic package offerings are decent, but you get a lot more with the standard plan. But, you pay for what you get of course. No buyers remorse here, happy with the decision thus far. As for customer support, Miles and Grace made the transition easy and were full of knowledge and positive energy. It's also good Notify! Back in Stock offers a 7-day try before you buy instead of trying to lock you in immediately. Overall, happy with the app.

Very helpful support via Stella on the live chat to resolve a set up issue with the app. Friendly, knowledgable team. Look forward to using the app and generating some pre-sales

Miles was very prompt to help and made my experiences so much easier with his high quality service. Very friendly and easy to talk to when I had questions and needed help