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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,295)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

B E H R & C O.

Jun 23, 2025  on Shopify

Grace was prompt and helpful. Professional and kind. Thank you Grace for the wonderful customer service.

Symbiome

Jun 23, 2025  on Shopify

We had an issue setting up pre-order due to our subscriptions, and Sam helped us optimize the other features of the app - customized our notify me button and quickly offered to take on the edit job herself. so happy with the results!

Mélaï Bijoux

Jun 23, 2025  on Shopify

The application is very easy to use, thanks to Harry for helping me configure the application, he is available and very kind, thank you again.

ATLETICA

Jun 23, 2025  on Shopify

"Great app with excellent support from Dela for all my need, All our concerns were addressed promptly and thoroughly."

Simply Shelby

Jun 22, 2025  on Shopify

PEARL was so helpful with setting up my app as well as making sure the design fit my aesthetic. So far very happy with downloading this app!

Shop Eroe

Jun 20, 2025  on Shopify

Setup was easy and seemless! When I was customizing the appearance I noticed the button placement was not optimal. Before I could even fix it myself or reach out to customer support, Stella was already pointing it out and offering a solution which was perfect! This level of support was amazing and unexpected! Thanks again Stella!

Heart Essence Sisters

Jun 20, 2025  on Shopify

Absolutely incredible customer service! Very friendly, obliging and fast! Nilou did an amazing job in supporting me with the set up of the app. I definitely can 100% recommend this app, only becaue of the amazing support! Thank you so much Nilou!

Waysyders

Jun 20, 2025  on Shopify

Great service, Pearl was very helpful and anticipated most of my needs from a functional and design perspective.

The Noli Shop

Jun 20, 2025  on Shopify

Lovely experience today with Nilou. Very helpful on all my requests for changes in an efficient and timely matter. I love how easy and simple it was. Stellar customer service, definitely recommend!

Valley and Peak

Jun 20, 2025  on Shopify

We've been using the NotifyMe! app primarily for managing pre-orders, and it's been a fantastic addition to our Shopify store. The app is intuitive, reliable, and works exactly as we need it to - allowing customers to place pre-orders seamlessly, which has helped us better manage stock and forecast demand. What really sets NotifyMe! apart is the customer support, especially from Miles, who has gone above and beyond. Whether it was a technical tweak or just helping us better understand how to optimise the app’s features, Miles has always responded quickly, professionally, and with a genuine willingness to help. If you're looking for a solid pre-order solution with excellent customer service to back it up, we can highly recommend NotifyMe!

Scythlyven

Jun 19, 2025  on Shopify

I've had a wonderful experience using this app so far! After downloading and installing, I was almost immediately contacted by a wonderful customer care associate named Stella who assisted me with the setup and integration of the app. She was incredibly kind and helpful, going above and beyond to make sure everything was working and well integrated into the themeing of my store. She was even able to assist me with an issue I was having outside of the scope of the app! Definitely super impressed~

Blistape

Jun 19, 2025  on Shopify

Such an easy app to add to your shopify store. Stella helped me ensure it was set up perfectly and answered all my questions. Very happy with my experience.

Prickly Pear

Jun 19, 2025  on Shopify

Amazing Support from Sam! Sam was incredibly helpful in walking me through the Notify Me platform for the first time. I had a specific goal to set up pre-order functionality on my store, and Sam made the entire process so smooth and easy to understand. They took the time to explain each step clearly, showed me exactly where to find the right settings, and made sure I understood how everything worked. Thanks to their guidance, I was able to set up my pre-orders just the way I envisioned. It’s rare to find support that’s this patient, knowledgeable, and genuinely supportive. Huge thank you to Sam and the Notify Me team!

DELLI B2B

Jun 19, 2025  on Shopify

We have been using notify me for store tools and they are really good at what they do. especially impressed with their customer support who really help you get everything configured super easily!

Furnish 4 Less

Jun 19, 2025  on Shopify

Fantastic app! Super intuitive and exactly what we needed to manage restock alerts. The widget integrates cleanly with our product pages, and the customization options are great. Shoutout to Miles for exceptional support—he guided us through setup, removed branding, and went above and beyond. Highly recommend this app to any Shopify store looking to boost customer engagement and conversions.

David Astro

Jun 19, 2025  on Shopify

Been using Notify Me! for 2 years now! Been great, lots of value in the app! The support team is great and responsive, Miles just helped us fix an issue with our theme really quickly! 10/10 recommend

AllOver Professional

Jun 17, 2025  on Shopify

Altough sometimes customer service is having trouble reading instructions they are really patient and friendly people helping out wherever they can. And they keep working until "mission accomplished." Thanks again!

JMN LUX COLLECTIVE

Jun 17, 2025  on Shopify

Very useful to set up pre-order It does require a bit of manual set up with regards to email notifications so a basic knowledge of coding is required for the emails. But love the functionality.

My Store

Jun 16, 2025  on Shopify

amazing feature, easy and simple to understand setup, with a fantastic support team who go above and beyond to support you. Would definitely recommend!

GOODLUCK GOLF INC.

Jun 15, 2025  on Shopify

Grace was so positive and helpful, she helped me with every step of my issue and educated me on the meaning of certain functions, and messages. I really appreciate her POV and guidance I found it most beneficial.

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