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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

HOLOcollect

Oct 03, 2025  on Shopify

I recently installed the Notify! Back in Stock | Pre-Order app and Rick helped me get everything set up. His support was excellent, patient, clear, and very responsive. I really appreciate the time he took to make sure everything was working the way I needed. From the setup alone, I can already tell this app is going to be very useful for my business. It’s straightforward to use and solves a key need for managing pre-orders and restock alerts. Highly recommend both the app and the support team!

Hooky

Oct 02, 2025  on Shopify

Works great - customer service is awesome! Be mindful of what site your're using though as it can get sticky... but usually there is a work around!

Booe

Oct 02, 2025  on Shopify

Very easy to use with great customization options. When I had a conflict with a new theme setting, customer service was super helpful in getting it resolved. Shout out to Sam for making the needed changes for me and being so easy to work with!

PARFUMSUITE

Oct 02, 2025  on Shopify

Sehr gute App bringt einen richtigen Mehrwert und der Kundensupport war hervorragend! Vorallem Ricky möchten wir loben, er hat sich wirklich bemüht unser Anliegen zu lösen - mit Erfolg! Vielen Dank nochmals! Liebe Grüsse aus Zürich

La Karbah™

Oct 01, 2025  on Shopify

Pearl was great to talk to and helped very quickly with what I needed to know for setting up Pre-orders. Thanks Pearl!

MYCHEM.CH

Oct 01, 2025  on Shopify

We had a display conflict between this app and another app. Unfortunately, even after two hours, I couldn't solve the problem myself. Then Nilou came along and solved the problem within minutes. Thank you for that.

Fowl Game

Sep 30, 2025  on Shopify

I just recently connected Notify Me! to my Shopify store. Very easy to integrate. Best part is the customer service, Miles helped get everything I needed set up, and more! Highly Recommend

MarshallsHealthShop

Sep 29, 2025  on Shopify

Grace was Great. Fast and Efficient. Helped me with some onboarding questions and dealt with them easily. Thank You.

Astra Lumiere

Sep 29, 2025  on Shopify

These guys are second to none! The app is great, and the customer service is incredible. I had a small issue with my pre-order set up (which was really easy to set up generally, I just had a small hiccup with my discount) but Harry, who I spoke to on chat, tried a few different things for me and resolved the issue immediately. Really brilliant, tailored and quick help when required - would recommend to anyone.

SOJA Fragrances

Sep 29, 2025  on Shopify

Just installed the app which is super easy. I had a problem with how the widget looked on the website for Pre-orders and Mason quickly fixed it up and also changed a few things around from me. Super helpful

Stekkit

Sep 29, 2025  on Shopify

wauw what a service! Stella helpt me soo good. I normally never leave reviews but she did such a great job helping 10/10!!!!

Elliotti

Sep 29, 2025  on Shopify

I had a great experience with Notify. Pearl helped me customize my buttons so they fit perfectly with my store’s theme. She was quick, very helpful, and friendly throughout the process. The support made everything smooth and enjoyable, and I’m excited to see what the app will generate for my store.

DEZINERY

Sep 26, 2025  on Shopify

Great little app, awesome support from Grace and Miles to help me out when using it for the first time

Delilah's Deli

Sep 26, 2025  on Shopify

Amazing customer service, they replied almost immediately and I'm in Aus so sometimes there's a long wait with different apps with the time difference. Super helpful

Além Coffee

Sep 25, 2025  on Shopify

Muchas gracias a Nilou por ayudarnos a personalizar la app. Quedamos muy felices con el resultado y aun mas con la forma de atención!

Golden Tree Jewellers

Sep 25, 2025  on Shopify

Only one day in with exploring this app, and super satisfied with the customer service. Rick is a superstar!

LINYA

Sep 25, 2025  on Shopify

I am new using this app and installed the app with the free plan. I contacted support and they even customised a few buttons for me, it was done very quickly. Sam was super fast and super friendly:)

PANTASY

Sep 25, 2025  on Shopify

Helped with the code, changing the color and length of the buttons. Being responsive and listening to feedback was awesome!

Wondery

Sep 24, 2025  on Shopify

Their support team is responsive. Harry took the time and help us investigate the issue until it was fixed.

PakkyNG

Sep 24, 2025  on Shopify

Harry was very helpful in walking me through the app and my store settings. Now everything looks and works like I wanted!

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