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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

Reviews (2,321)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Dalia Botanique

Mar 23, 2025  on Shopify

I only just set up, but I was really impressed with how easy it was and the guidance offered by the team. Looking forward to seeing it in practice over time.

Lorand Lajos

Mar 19, 2025  on Shopify

Miles was super quick, friendly, very helpful and additionally helped me with details that he had discovered and driectly fixed on our site. Fantastic service!

SANCIA

Mar 19, 2025  on Shopify

Fantastic app & excellent customer service. Notify has really assisted in streamlining our business. Pearl was extremely helpful with our questions and sharing her knowledge. Highly recommend!

Selfe Studios

Mar 18, 2025  on Shopify

I'm currently int he process of setting up Notify Me on the Shopify page - both Harry & Nareh have been great assisting me with any issues that have arisen. Quick responses and very helpful!

Bohn Body Armor

Mar 18, 2025  on Shopify

Honestly at first I thought...maybe this app might not work. Hopped on customer service and within minutes Harry totally took care of me. I must have had about 8 requests (2 kinda custom) and just needed help in general and they delivered. Fantastic customer service and pretty neat app. Definitely must install for your Shopify site. We are a smaller-ish store 1000 SKU's and this is going to work out great!

Stays

Mar 18, 2025  on Shopify

From the beginning I got great customer support. Set-up was never this easy. Nilou helped me customise the buttons so it matches my theme perfectly. Thank you!

Kvalitetstid.no

Mar 18, 2025  on Shopify

A simple yet effective app and exceptional customer service. The rep was quick to help me out with the initial configuration as well as any changes I requested.

Oncely

Mar 18, 2025  on Shopify

The customer support is excellent. It would be even better if the app offered more customization options.

Duke Cannon

Mar 17, 2025  on Shopify

The app has done a stellar job and any time we've needed support, their team has guided us with excellent results. (Miles being the most recent star!)

Forever Clean Soap Works

Mar 17, 2025  on Shopify

I had an issue when I installed the app but customer service quickly fixed it and it looks like it's working now!

Salty Red Kids Clothing

Mar 15, 2025  on Shopify

I had a great experience with the Customer Care team, especially Nareh! She followed up promptly and was so friendly and helpful throughout the process. It’s always a pleasure dealing with a team that truly cares about their customers. Highly recommend!e too!

Cellcosmet

Mar 13, 2025  on Shopify

The customer service, especially Pearl, is incredibly helpful. The app is also very user-friendly, making it easy to navigate and use

Iraq Footy

Mar 13, 2025  on Shopify

Mellisaa , was great help .. she managed to fix an error I had with pop up..thank you alot melissa for your help!

EasyGusto.fr

Mar 13, 2025  on Shopify

Arbitrary, Discriminatory, and Ideologically Driven Policy I was shocked to see that this app refuses service to stores selling wine, lumping it into the same category as gambling, weapons, and criminal activities. This is not a business decision, it’s an ideological one, as their Terms of Service even ban anything in “sharp conflict with religions.” This raises serious concerns about how much personal beliefs influence their policies. If you sell legal products like wine, be aware that you will be banned, even though many far more questionable products are accepted without issue. A business should be based on logic, not moral policing. I do not recommend this app for anyone looking for fair and consistent service.

Wanaprasta Pastured Organic

Mar 11, 2025  on Shopify

I was commit to essential. Until I tried it and realize that it's just too advance for my needs. So it was a bit shock on the pricing. But great support from Miles it made big changes. More clear on the information and wish best luck to you guys!

Ozeano

Mar 11, 2025  on Shopify

It's been helpful with us in creating urgency and encouraging purchases. Harry from customer support was very helpful and quick to respond when I had a question.

Clive Coffee

Mar 10, 2025  on Shopify

This is a great app! We love the sense of urgency it creates by showing the inventory counter for low-stock items.

Fersha Collection

Mar 10, 2025  on Shopify

I would like to thanks Mason on helping with the app. Excellent communication and prompt response. This app is great for anyone using shopify platform. One again thanks Mason for your support.

Label Naturel

Mar 07, 2025  on Shopify

Excellent app that allows us to contact our frustrated customers when an item is not available in their preferred variation, and lot more.... The cherry on the cake is that the customer service is very available and helpful, special thanks to Mason and the rest of the team

Maison de la soie

Mar 07, 2025  on Shopify

We needed an app like Notify.me to allow our customers to register to receive information that their product was back in stock, and so far it fits our needs. Thanks to the customer service for the efficient assistance in importing our current requests and for the availability and kindness of Mason in particular!

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