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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

herzallerliebst

Sep 12, 2025  on Shopify

I needed some quick assistance and customized changes for the pre order button. friendly customer service and efficient solution. Thanks to Miles this time!

SHOP AASHKA

Sep 12, 2025  on Shopify

Miles is wonderful and assisted in setting up the notify widgets on Shopify. My experience is great so far and I reccommend!

センシアコスメ

Sep 11, 2025  on Shopify

Miles responds very quickly, which makes communication smooth and easy. Overall, he is very helpful and supportive.

Mutiny

Sep 10, 2025  on Shopify

I'm not even a paying customer (Yet) as I'm setting up a new storefront and wanted to test out functionality. Purchased a custom template, had hours of issues trying to get it work and amazed after reaching out to the team how helpful they were to solve my issue and fix the necessary code to get it working. Can't wait to get my site launched and will def subscribe as the app is just what I need.

Zeno

Sep 10, 2025  on Shopify

Very good! This is the best support I’ve ever seen, the agent Pearl was super attentive and helped me with everything. Thank you!

The Stone Men

Sep 09, 2025  on Shopify

Absolutely Outstanding Support from Grace! I reached out for help with customising our "Sold Out" button to show “Low Stock – Enquire Now” and trigger a popup for customer enquiries — and Grace completely nailed it. Not only did she immediately understand our requirements, but she also actioned everything swiftly, clearly, and with the most delightful attitude. The button now works exactly as we envisioned, and she explained every step, including what features were in use and which to avoid (like Pre-Order). Her communication was warm, professional, and incredibly helpful truly some of the best customer service I’ve experienced. Grace, you’re a gem! Thank you for your patience, efficiency, and kindness. You’ve made this process seamless and enjoyable. Brendan @ The Stonemen

NordicRest

Sep 09, 2025  on Shopify

Had wonderful time with the support, amazing people and the app works great, just what i was looking for!

Kicks and Giggles Children's Boutique

Sep 07, 2025  on Shopify

Grace was a great help and very proactive! On my first try with it, the app seems very nice, but not necessarily the most intuitive.

Sal Terrae Boutique

Sep 07, 2025  on Shopify

So far very excited to use this app! Grace was right on top of everything and so helpful. Very hopeful and looking forward to learning more!!

Rye 51

Sep 05, 2025  on Shopify

Stella couldn't have been more helpful! She really helped set-up the Wishlist and Pre-Order function to match our sites aesthetics and functionalities. Thank you Stella!

Koalu

Sep 04, 2025  on Shopify

Amazing support! Grace actually customized the widget for me without me asking. This shows her genuine concern for their customers. Thank you!

darlingful

Sep 03, 2025  on Shopify

App is easy to use & just exactly what I need. I needed some help with customisation & Grace was such a lovely help with everything & answered all my questions. Would definitely recommend.

Selvedge Magazine

Sep 03, 2025  on Shopify

It was our second time getting help from Sam and both times she was wonderful! I really appreciate her assistance.

Effect Beauty Co.

Sep 03, 2025  on Shopify

The customer service is impeccable! More than willing to assists and help navigate the set up. Very impressed and happy with the app!

Duke's Boots

Sep 03, 2025  on Shopify

The onboarding of this app was seamless to my Shopify. Dela, one of their amazing team members, was on hand to customise all touch points so that they match my brand identity. This was all done within an hour of uploading the app. Very happy.

Love & Light

Sep 03, 2025  on Shopify

Pearl went above and beyond to assist me today & was so helpful & patient. Thanks again Pearl :)

Whsky Label Store

Sep 02, 2025  on Shopify

I couldn’t be more impressed with the level of service he provided. Rick is incredibly knowledgeable, efficient, and professional. He quickly diagnosed the technical issues we were experiencing and implemented a solution with minimal downtime. What really stood out was his ability to explain complex IT problems in a way that was easy to understand. He went above and beyond to ensure everything was running smoothly and followed up afterward to confirm everything was still working perfectly. Rick is a true expert in his field and an absolute asset to any team. Highly recommend his services to anyone needing reliable and top-tier IT support!

Khaai Studio

Sep 02, 2025  on Shopify

The app is very easy to use and does exactly what I need. What really impressed me was the customer service – they are absolutely top-notch! I had an issue I couldn’t figure out myself, but they solved it very quickly and efficiently. The live chat support is such a great feature and makes everything so much easier. Highly recommend!

Trust Your Gut

Sep 01, 2025  on Shopify

I've been using NotifyMe for our e-commerce store and the customer support has been exceptional. Nilou was incredibly helpful and quick to respond when I needed assistance customizing and setting up our "notify me when back in stock" buttons. When we encountered some technical issues with the buttons not working properly, Nilou provided amazing support and walked me through the troubleshooting process step by step. Their responsiveness and expertise made all the difference in getting everything running smoothly again. As a business owner, having reliable customer support is crucial, and NotifyMe delivers. The team clearly cares about their customers and goes above and beyond to ensure everything works perfectly. Highly recommend this app for anyone needing inventory notification functionality!

SWEED SWE

Sep 01, 2025  on Shopify

We had a hard time finding out how to manage the pre-order buttons on the products but the chat and Dela was such a good help so we finally got buttons working. Thank you!!

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