RT: Post Purchase Survey

Develop by Shopify

Free App

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Customisable survey questions

Survey revenue analysis

Works with all themes

Pop-up types: quizzes, surveys

Managing pop-ups: a/b testing

About RT: Post Purchase Survey

Launched Mar 02, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Create a post-purchase survey. Get to know customers' experience to make the products better.

What could you tell me about your customers if I asked you these few simple questions: Where do most of them find out about you? Who else do they consider buying from? What product are they looking for next? If you’re not the brand that knows the most about your customers then some other brands are, and that’s a huge advantage. This app provides a tool to grow your business, and why understanding your customers’ experience is essential to creating better products.

Customisable survey question
Survey revenue analysis
Works with all themes

Popup features

Pop-up types: Quizzes, Surveys
Managing pop-ups: A/B testing

Pros

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Cons

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

Top Helpful Reviews

WONDERCRAFT LTD

Mar 24, 2024 on Shopify

We're incredibly grateful for this application. The look and style is perfect, and it's free. Lovely app and while it needed a little setting up, it was easy. The instructions were clear and the app works perfectly. Thank you.

Peluches Gil

Jan 23, 2024 on Shopify

I have installed the application on my page, configured the survey and enabled the application and after 3 simulated purchases the survey is not displayed. Is the app working? Or is there a step I skipped?