7.9
OneLoyalty: Loyalty & Rewards logo

OneLoyalty: Loyalty & Rewards

Develop by OneCommerce.io
Free App

Drive repeat purchase rate with powerful loyalty & rewards

Referral programs
Earn points activities
Reward options
Custom programs
Membership rewards
Points expiration
Loyalty widget
11 Reviews
7.9

About OneLoyalty: Loyalty & Rewards

Launched Apr 11, 2024

Categories

Built by OneCommerce.io

Email :

[email protected]

Address

FireGroup Technology, 22nd Floor, Flemington Tower, 184 Le Dai Hanh Street, District 11, Ho Chi Minh City, 700000, VN

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Description

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

Unlock all you need to achieve higher customer retention rates: activities to earn points, reward options & referral programs. Give customers loyalty points for purchases & meaningful interactions with your brand (e.g., Follow @TikTok, Like Facebook Page), which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift). Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse.

Unlock all you need to achieve higher customer retention rates: activities to earn points, reward options & referral programs. Give customers loyalty points for purchases & meaningful interactions with your brand (e.g., Follow @TikTok, Like Facebook Page), which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift). Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse. more
  • Incentivize valuable actions like placing orders or liking a page to earn points
  • Drive repeat purchases with various rewards: discounts, free shipping, etc
  • Nudge customers to return and use their rewards with loyalty points expiration
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Quickly customize and set up an eye-catching loyalty widget. No code needed

Loyalty and reward features

  • Program types: Custom programs, Memberships, Referrals, Reward programs
  • Rewards you can offer: Coupons, Custom rewards, Discounts, Free products, Free shipping, Points, Shipping rates

Pros

  • Exceptional customer service and support, frequently praised by users
  • User interface is intuitive and clean, making it easy to navigate
  • Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
  • Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
  • Smooth performance with no noticeable bugs or crashes reported
  • Easy and quick setup process, even for those with minimal technical skills
  • Free to use while offering comprehensive and customizable features
  • Encourages valuable customer actions like follow on social media and returning for repeat purchases
  • Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

  • Some users experienced issues with the app loading and widgets not displaying properly
  • Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
  • App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
  • Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Top Helpful Reviews

View all reviews

Prestige Pearls

Jan 02, 2025  on Shopify

it's a great app with greater support time including dear Jaxber. i recommend this app for starter members.

Janitorial Superstore

Dec 26, 2024  on Shopify

This app works just as you expect it. You can connect rewards with mobile app, POS, and online store which is cool. I had trouble importing customers from another app. They stayed with me and helped me until i was able to figure it out! Would recommend and customer service is always there to help!

Govindjee Store Eat Good Any Time

Dec 24, 2024  on Shopify

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Street Gang

Dec 17, 2024  on Shopify

Ja testei o app antes e nao sabia sobre todas as suas integraçoes cada vez me surpreende mais o time one commerce. recomendo para quem busca uma maneira de fidelizar seus clientes em busca de uma comunidade

TNT CUSTOMZ

Dec 16, 2024  on Shopify

Rosie was a great help in getting my loyalty page added to my navigation options. She started out with sending me step by step screen shot and when I encountered an error message she willingly jumped right in and finished the process for me in less than 2 min.

Car’Mels’ Body-n-Skincare

Dec 14, 2024  on Shopify

I appreciate the support, I was having an issue loading the widget. Eille helped and fixed the issue.

Pharmarooticals

Dec 10, 2024  on Shopify

Shopify and it's apps integrations are all new for me. I was able to chat with support and get my program up and running. There was a small bug that needed to be addressed, their support team stayed with me until they fixed it. In the meanwhile, I was able to get all of my questions answered as well as gain a better understanding of the features.

Black Lava Vape Perú

Dec 09, 2024  on Shopify

This app works pretty well. However, they recently started charging for features that were free even after I had already set them up. I don't mind paying for a service, but I had already set up these features only to find that they no longer work unless I pay for them. I am looking for an alternative.

Hifi Media Store

Dec 02, 2024  on Shopify

Very good loyalty and rewards app. The widget design and especially the loyalty page, along with the product widget designs are spectacular. As always, great service from onecommerce in solving problems. I recommend it.

Retrograde

Dec 02, 2024  on Shopify

Hidden fees when not one customer even used a rewards or referral feature(which is why it was installed in the first place). the Widget is hideously ugly and it shows on every page blocking site space and making your site look cheap. Would be one star but the first point could've been avoided had I payed attention.

Skein Machine

Nov 27, 2024  on Shopify

Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service

Garage-est2016

Nov 21, 2024  on Shopify

I had a great experience with Rean from One Mobile! He gave an excellent demo on using the loyalty app, explaining everything clearly and answering all my questions with patience and dedication. His professionalism truly stood out. Highly recommend!

Crystals & Coffee

Nov 13, 2024  on Shopify

Emily was very helpful and walked me through the steps to set this up. I'm excited for my customers to use this online and in store!

CRAVO ROSE

Nov 11, 2024  on Shopify

Hoje fui atendendia pela Ellie e sua simpatia e cordialidade realmente me surpreendeu , tirou todas minhas duvidas e me deu sugestoes de melhorias simplismente amei o app e atendimento. Parabens Estou no plano gratuito por enquanto e ja vi clientes aproveitanto os pontos. fiquei muito feliz.

Pet Friendly's PH

Nov 06, 2024  on Shopify

While some of the recent price changes and feature restrictions were inconvenient for our planning, communication regarding this issue and support in some solutions were great and much appreciated.

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