7.9
OneLoyalty: Loyalty & Rewards logo

OneLoyalty: Loyalty & Rewards

Develop by OneCommerce.io
Free App

Drive repeat purchase rate with powerful loyalty & rewards

Referral programs
Earn points activities
Reward options
Custom programs
Membership rewards
Points expiration
Loyalty widget
11 Reviews
7.9

About OneLoyalty: Loyalty & Rewards

Launched Apr 11, 2024

Categories

Built by OneCommerce.io

Email :

[email protected]

Address

FireGroup Technology, 22nd Floor, Flemington Tower, 184 Le Dai Hanh Street, District 11, Ho Chi Minh City, 700000, VN

Website Privacy policy FAQ

Description

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

Unlock all you need to achieve higher customer retention rates: activities to earn points, reward options & referral programs. Give customers loyalty points for purchases & meaningful interactions with your brand (e.g., Follow @TikTok, Like Facebook Page), which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift). Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse.

Unlock all you need to achieve higher customer retention rates: activities to earn points, reward options & referral programs. Give customers loyalty points for purchases & meaningful interactions with your brand (e.g., Follow @TikTok, Like Facebook Page), which they can redeem for irresistible deals (e.g., 10% off, Free shipping, Gift). Win more customers with a powerful referral program. Easily generate unique referral links, reward both parties & set rules against referral program abuse. more
  • Incentivize valuable actions like placing orders or liking a page to earn points
  • Drive repeat purchases with various rewards: discounts, free shipping, etc
  • Nudge customers to return and use their rewards with loyalty points expiration
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Quickly customize and set up an eye-catching loyalty widget. No code needed

Loyalty and reward features

  • Program types: Custom programs, Memberships, Referrals, Reward programs
  • Rewards you can offer: Coupons, Custom rewards, Discounts, Free products, Free shipping, Points, Shipping rates

Pros

  • Exceptional customer service and support, frequently praised by users
  • User interface is intuitive and clean, making it easy to navigate
  • Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
  • Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
  • Smooth performance with no noticeable bugs or crashes reported
  • Easy and quick setup process, even for those with minimal technical skills
  • Free to use while offering comprehensive and customizable features
  • Encourages valuable customer actions like follow on social media and returning for repeat purchases
  • Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

  • Some users experienced issues with the app loading and widgets not displaying properly
  • Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
  • App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
  • Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Rating And Reviews

Pinehaven Ponies

Oct 30, 2024  on Shopify

As we had exceeded the 100 free 'active customers' (not orders) we were required to select a subscription plan to avoid the app being disabled, which was fine as we were happy with it up until this point. But during this subscription plan process it stated that we had to 'approve' a $3,000.00 amount they could potentially charge up to automatically from that point forward. While we were extremely ALARMED by this significant sum it REQUIRED us to approve just to select their cheapest plan, the popup window said we would be able to amend it in the plan settings afterwards, so we reluctantly went ahead and approved it in order to activate the necessary subscription. When we immediately went to lower that amount to something more reasonable, like a $30 limit, we were HORRIFIED to discover that it will NOT allow you to set an amount lower than $3,000.00 ! After urgently raising this issue with the app developer, and pointing out to them that the 'active customer' metric has absolutely no relation to actual paid orders being made, meaning any successful marketing drive we make to bring more visitors to our shop and encourage them to register as customers, could result in us being exposed to crippling fees AUTOMATICALLY charged by their app regardless of whether we had even made anything like the sort of paid sales which would allow us to cover these costs, their response was this: 1 - 'Sorry, but this billing method works for us' 2- 'Maybe if you disable that particular feature you're using it for it would count less customers as active' 3 - 'Trust us' After a lengthy back and forth where I explained the problem and why a vague 'active customer' metric is not useful, nor relevant to a shop's justification for spending on an app's fees, whereas actual orders would be, and stating that a 'Trust me, bro' answer to what is a potential $3,000.00 liability is not acceptable, they ended up just saying we can export our data and install a different app. Which is what we're now doing.

HRK power tools

Oct 30, 2024  on Shopify

Their service was fast and very helpful. I recommend everyone to deal with them.

Nowa Cosmetics

Oct 28, 2024  on Shopify

Je suis en train d'installer l'application, pour le moment tres bon retour du service client. Merci Jaxber ; )

Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM)

Oct 28, 2024  on Shopify

OneLoyalty is a Loyalty & Rewards app that's perfect for startups and stores of all sizes looking to keep customers coming back. It’s super easy to use, with a customizable dashboard that lets you set up rewards for things like purchases, referrals, and even birthdays. This flexibility helps you create a loyalty program that feels just right for your brand. One of the best parts? The support team is awesome! They’re quick to help with setup or any questions, making the whole process smoother. Plus, it’s budget-friendly, so small businesses can get started without breaking the bank. If you’re a growing business, OneLoyalty is a solid choice to build loyalty and boost repeat sales.

Heather Freitas

Oct 27, 2024  on Shopify

GIANT unjustifiable price increase. This app had lots of reviews because it had a free plan that worked. It was super minimal. Now they want to charge $29+ a month for the same MINIMAL feature app. Just download another one. There isn't much branding options. No editing of emails or email reminders. Literally no actual valuable and needed insights whatsoever. This app was great free but it isn't worth it as a paid app. There are a number of other paid loyalty apps that are worth paying for because they provide actual features. They kinda are off their rocker to think they can charge more than other apps and provide the bare minimum of any other loyalty app. If they added robust features and analytics I would have stayed and paid but it's wild to pay that for no features whatsoever.

MiYa’s Boutiques

Oct 27, 2024  on Shopify

Hi, I had great support from Rosie and after having reviewed the app during the setup, it seems really promising.

Minimanó

Oct 23, 2024  on Shopify

I just started to set up OneLoyalty when Dante reached out and offered his help to set up business specific settings. Excellent costumer service, I am looking forward to work together!

LADYBUGLASHES

Oct 22, 2024  on Shopify

rosie has been so very helpful guiding me through the process of my app applications and advising me every set of the way. The process has been swift and painless and the communication has been spot on! thank you Rosie!

Jyelah Mind & Body

Oct 17, 2024  on Shopify

Rosie from the OneLoyal team has been excellent support in helping me get my Oneloyalty app set up.

Carbone's Marketplace

Oct 15, 2024  on Shopify

Ellie was a great help to me when I signed into the app, she was there to give me guidance and explain a little about the app and how it used. I valued the advice that was given and look forward to learning more about this app so I can make the best use of it in my store.

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