We just installed the app and needed some clarification on how the points system works. Rean from chat support was very kind and answered all our questions quickly and professionally.

its easy to manage things on here except for when you have a external checkout like shiprocket checkout.

The free plan is not free, it ended up charging me automatically, without any consent $49 USD, on the premise that you have new customers signing up or purchasing from you. If you're going on the free plan, make sure you have no customers, otherwise they are going to charge you absurd amounts for customers. If you're going to have automatic payments, you can atleast automatically upgrade me to other plans when you meet the payment threshold for those plans. I would've gotten 20x the value just buying the $49 subscription. I was robbed.

Es una app excelente y la atención es rápida y efectiva. Emily del equipo de soporte nos ha ayudado con una pequeña incidencia de forma eficiente y resolutiva.

it's a great app with greater support time including dear Jaxber. i recommend this app for starter members.

This app works just as you expect it. You can connect rewards with mobile app, POS, and online store which is cool. I had trouble importing customers from another app. They stayed with me and helped me until i was able to figure it out! Would recommend and customer service is always there to help!

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Ja testei o app antes e nao sabia sobre todas as suas integraçoes cada vez me surpreende mais o time one commerce. recomendo para quem busca uma maneira de fidelizar seus clientes em busca de uma comunidade

Rosie was a great help in getting my loyalty page added to my navigation options. She started out with sending me step by step screen shot and when I encountered an error message she willingly jumped right in and finished the process for me in less than 2 min.

I appreciate the support, I was having an issue loading the widget. Eille helped and fixed the issue.

Shopify and it's apps integrations are all new for me. I was able to chat with support and get my program up and running. There was a small bug that needed to be addressed, their support team stayed with me until they fixed it. In the meanwhile, I was able to get all of my questions answered as well as gain a better understanding of the features.

This app works pretty well. However, they recently started charging for features that were free even after I had already set them up. I don't mind paying for a service, but I had already set up these features only to find that they no longer work unless I pay for them. I am looking for an alternative.

Very good loyalty and rewards app. The widget design and especially the loyalty page, along with the product widget designs are spectacular. As always, great service from onecommerce in solving problems. I recommend it.

Hidden fees when not one customer even used a rewards or referral feature(which is why it was installed in the first place). the Widget is hideously ugly and it shows on every page blocking site space and making your site look cheap. Would be one star but the first point could've been avoided had I payed attention.

Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service

I had a great experience with Rean from One Mobile! He gave an excellent demo on using the loyalty app, explaining everything clearly and answering all my questions with patience and dedication. His professionalism truly stood out. Highly recommend!

Emily was very helpful and walked me through the steps to set this up. I'm excited for my customers to use this online and in store!

Hoje fui atendendia pela Ellie e sua simpatia e cordialidade realmente me surpreendeu , tirou todas minhas duvidas e me deu sugestoes de melhorias simplismente amei o app e atendimento. Parabens Estou no plano gratuito por enquanto e ja vi clientes aproveitanto os pontos. fiquei muito feliz.

While some of the recent price changes and feature restrictions were inconvenient for our planning, communication regarding this issue and support in some solutions were great and much appreciated.

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.