Hi, I had great support from Rosie and after having reviewed the app during the setup, it seems really promising.

I just started to set up OneLoyalty when Dante reached out and offered his help to set up business specific settings. Excellent costumer service, I am looking forward to work together!

rosie has been so very helpful guiding me through the process of my app applications and advising me every set of the way. The process has been swift and painless and the communication has been spot on! thank you Rosie!

Rosie from the OneLoyal team has been excellent support in helping me get my Oneloyalty app set up.

Ellie was a great help to me when I signed into the app, she was there to give me guidance and explain a little about the app and how it used. I valued the advice that was given and look forward to learning more about this app so I can make the best use of it in my store.

Very good onboarding experience, the process was smooth and well-organized. The team was very responsive and available to answer all my questions, which made me feel comfortable right from the start. I highly recommend it!

Rosie did super kind support to my concerns. Super easy to use. Supporting Japanese is very helpful. Thanks.

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

App was initially completely free. There was no warning that the app was going to become chargeable, or notification when certain features became chargeable. I understand that people need to make money from apps, but it would have been good to have notified users that certain features now incurred a cost, instead there was no warning and I find I have to pay $49 a month to reinstate the features that drew me to the app in the first place. Poor service, and have unfortunately uninstalled as I feel this was dishonest.

I’m using OneLoyalty for my business, and I’m beyond impressed with their customer service. The team is incredibly responsive and helpful, addressing any questions or issues with speed and professionalism. They made the setup process smooth and offered personalized support to ensure everything was working perfectly for my needs. I highly recommend OneLoyalty to any business looking for a reliable loyalty program with exceptional customer support!

Fast responsive app with great features. Great customer support from Rosie from OneLoyalty Team with super fast responses. Highly recommend.

Estaba buscando una aplicación para dar recompensas a los clientes y esta hace exactamente lo que quería y más. Además el servicio de atención al cliente es muy eficiente y atento. 100% recomendado

I am really enjoying this app so far. Everything is easy to set up. When I did have a question, Emily responded very quickly, and answered my questions. She was very kind and professional! I highly recommend this app!

Rosie from OneLoyalty Team was very helpful and helped me add my widget to my store with an ease! I'm so thankful for this app. Now I can show my sweet customers how much I appreciate their support with my business and give back to them :)

I just uploaded the app. I tried 3 other apps, but they were very confusing and involved too many steps. OneLoyalty is streamlined and connects effortlessly.

Free app with unlimited features and best loyalty program, thanks ELLIE for helping me to done all process.

The app has been great so far. It looks good and matches our website, and the customer support has been amazing! Miley helped us integrate our current rewards members onto this app, and she was very helpful!

Very pleased with this service so far. I love that whenever I have a question or need assistance with setting something up, that Rosie and Dante have been very quick and efficient at whatever the question or task is.

I would recommend this app, its the first one I have used and became a little confused, started a chat with Miley and was sorted out in no time, very helpful and patient with me. The App is great, it does exactly what it says it does. Thank you

ottimo supporto e qualità dell'app mostruosamente alta, essendo un'app nuova ci sono delle funzionalità da sviluppare, ma sono sicuro che andranno sempre meglio!