Shopify Omni-channel integration apps 2025

PlentyONE

(2.1/5)

14 Reviews

The e-commerce ERP for multi-channel sellers Show more

Plentymarkets is a comprehensive e-commerce ERP solution that empowers businesses to sell on over 50 marketplaces worldwide. By providing seamless integrations with various sales channels, including point-of-sale systems, it simplifies the management of retail operations. The platform excels in automating retail processes, centralizing item and customer data for enhanced efficiency. With its cloud-based infrastructure, plentymarkets supports limitless scalability, making it ideal for growing businesses. Its state-of-the-art technology, coupled with plugin-readiness, ensures high performance and robust data security. Users can benefit from a modular approach that allows for custom expansion to meet evolving business needs. Overall, plentymarkets offers a powerful toolset for businesses aiming to streamline operations and maximize their online presence.

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Process automation

Multi-channel integration

Item centralization

Customer data centralization

Point-of-sale integration

Plugin-readiness

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JeriCommerce ‑ Loyalty Cards

9.1

2 Reviews

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Mobile Wallet Marketing and Omni-channel Loyalty for Retailers Show more

JeriCommerce - Wallet Passes is a versatile app designed to seamlessly integrate loyalty programs into wallet passes for both iOS and Android devices. By streamlining loyalty management, this app allows businesses to enhance customer engagement through personalized rewards and direct communication using push notifications. Customers can conveniently access their personal data, check their points balance, and utilize QR codes for hassle-free in-store identification, making their shopping experience smoother and more enjoyable. The app acts as a powerful communication channel, significantly improving customer satisfaction and fostering higher retention rates. Moreover, it enables businesses to unlock a native channel within their automation flows, further enhancing loyalty and retention efforts. Users can also configure personalized push notifications to keep their customers engaged and informed. Through segmented and location-based campaigns, businesses can boost the efficiency of their loyalty programs, ensuring they remain relevant and effective.

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Push notifications

Personalized rewards

Loyalty management

Segmented campaigns

Access personal data

Points balance

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SHOPSPADE

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omni-channel order fullfillment management Show more

SHOPSPADE is a comprehensive Order Management System designed to streamline the operations for sellers’ staff managing orders, products, stock, and logistics across various e-commerce channels. This app is particularly beneficial for businesses operating in Thailand, enabling seamless order management from multiple marketplaces and Direct-to-Consumer (DTC) channels. When a customer places an order, the information is automatically downloaded into SHOPSPADE. Customer service teams then review and approve the order, forwarding it to the Warehouse Management System (WMS) of the delivery vendor. The delivery provider packages and ships the order to the customer efficiently. With capabilities such as order synchronization, product management, and purchase order creation, SHOPSPADE ensures a smooth and coordinated fulfillment process from order placement to delivery.

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Product sync

Order sync

Review order

Push order to wms

Ship order

Create purchase order

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HelpIQ‑AI Customer Support

$21-$61 / Month

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

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PlentyONE

(2.1/5)

14 Reviews

Claim Offer

The e-commerce ERP for multi-channel sellers Show more

Plentymarkets is a comprehensive e-commerce ERP solution that empowers businesses to sell on over 50 marketplaces worldwide. By providing seamless integrations with various sales channels, including point-of-sale systems, it simplifies the management of retail operations. The platform excels in automating retail processes, centralizing item and customer data for enhanced efficiency. With its cloud-based infrastructure, plentymarkets supports limitless scalability, making it ideal for growing businesses. Its state-of-the-art technology, coupled with plugin-readiness, ensures high performance and robust data security. Users can benefit from a modular approach that allows for custom expansion to meet evolving business needs. Overall, plentymarkets offers a powerful toolset for businesses aiming to streamline operations and maximize their online presence.

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Process automation

Multi-channel integration

Item centralization

Customer data centralization

Point-of-sale integration

Plugin-readiness

Install App

Hextom: WhatsApp, SMS & Push

$15-$50 / Month

8.8

1,786 Reviews

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WhatsApp, SMS, Web Push marketing and abandoned cart recovery Show more

Hextom: WhatsApp, SMS & Push is an all-in-one marketing platform designed to effortlessly expand your reach across multiple channels. With seamless integration of WhatsApp, SMS, and Web Push, businesses can easily grow their subscriber lists and create impactful, sales-boosting campaigns. The app excels at recovering lost sales through automated solutions for abandoned carts, checkouts, and browsers. It also proactively drives new sales with automated alerts for back-in-stock and price drop events. A unique feature is its smart balancing algorithm, ensuring each message reaches subscribers through the most effective channel, preventing duplicate notifications. Customizable popups enable targeted subscriber growth, while the platform's user-friendly interface allows for the quick creation of multi-channel campaigns. Hextom makes optimizing your marketing strategy both simple and effective, giving businesses a powerful tool to boost engagement and sales.

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Customizable popups

Abandoned cart recovery

Whatsapp marketing

Sms marketing

Web push marketing

Checkout automations

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MSG91

8.2

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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Omisell

7.9

5 Reviews

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Get your online business operating 100% automated. Show more

Omisell is a comprehensive omni-channel management platform tailored to optimize sellers’ operations across the Southeast Asia region. Designed to address common challenges such as inventory management and multi-channel sales, Omisell seamlessly integrates online and offline operations for a streamlined experience. The platform boasts partnerships with hundreds of reputable Southeast Asian entities, enhancing its functionality in shipping and operational logistics. Essential features include centralized store integration with popular platforms like Lazada, Shopee, Shopify, and TikTok Shop, as well as catalog and order management capabilities that synchronize and automate processes. Its robust inventory management supports multiple stock levels and warehouses, ensuring efficient oversight. Furthermore, Omisell's integration with over 50 third-party logistics providers enhances shipping capabilities, making it a pivotal tool for sellers aiming to thrive in the dynamic Southeast Asian market.

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Inventory management

Order management

3pl integration

Centralized stores integration

Catalogue management

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ZigChat

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Empower Your Business with ZigChat's Omni-Channel Chatbots Show more

ZigChat is a cutting-edge app designed to transform business communication through advanced automation. It simplifies interactions across multiple platforms such as WhatsApp, SMS, Instagram, and Facebook, significantly reducing the need for manual intervention. With robust omnichannel and multilingual support, ZigChat enables merchants to efficiently handle inquiries, manage orders, and build stronger customer relationships. The app features intuitive template management for easy message creation and campaign automation to enhance marketing efforts. Its powerful automation tools help optimize workflows, while its comprehensive analytics provide valuable insights for informed decision-making. ZigChat stands out as a versatile solution, ideal for businesses aiming to improve their chat experiences and maintain a competitive edge.

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Customer engagement

Valuable analytics

Manage orders

Omnichannel support

Multilingual capabilities

Streamline inquiries

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iOmniC

8.2

12 Reviews

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Omni-Channel data transfer for e-commerce Show more

iOmniC is a powerful app designed to eliminate the hassle of manual updates by automating the synchronization of your Products, Orders, and Fulfillment across various platforms within minutes. Its intuitive admin UI allows you to effortlessly track the status, details, timestamps, and completion levels of your data, ensuring you have all the information you need at your fingertips. The app efficiently alerts you about any transfer errors by displaying them on the dashboard and sending email digests, complete with helpful hints on how to resolve them. With iOmniC, you have full control over the flow of data, enabling you to create, enable, disable, or remove any automated processes easily. Enjoy near real-time synchronization and comprehensive monitoring of your connections. iOmniC provides granular integration controls, empowering you to manage and optimize your data processes with confidence.

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Real-time synchronization

Automatic syncing

Error notifications

Admin ui tracking

Customizable data flow

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eRetail Express

$15-$150 / Month

(1/5)

2 Reviews

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Omni-Channel Order, Inventory & Warehouse Management Solution

Real-time inventory

Single dashboard

Ready integrations

Omni-channel management

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Factoreal: Customer Engagement

$58-$70 / Month

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Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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Netcore Cloud

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Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a comprehensive suite of cloud-based solutions designed to enhance digital communication and engagement for businesses of all sizes. This app seamlessly integrates tools for email marketing, SMS campaigns, push notifications, and in-app messaging, providing a cohesive platform for driving customer engagement and retention. Its AI-driven analytics and real-time insights empower users to craft personalized communication strategies, optimizing content for maximum impact. The platform's user-friendly interface enables easy automation and segmentation of target audiences, reducing the complexity of multi-channel marketing. With robust security features and compliance with global data protection standards, Netcore Cloud ensures that user data is safeguarded. Whether you're a small business looking to streamline your marketing efforts or a large enterprise seeking to refine your customer interactions, Netcore Cloud offers scalable solutions to meet a wide range of needs.

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Marketing automation

Customer retention tools

Omni-channel engagement

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eGiftifyExtension

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Apply eGiftify gift card during checkout Show more

eGiftifyExtension is an innovative eCommerce solution designed to enhance your Shopify store's gifting and loyalty capabilities. This app seamlessly integrates with Shopify, allowing businesses to sell both digital and physical gift cards, as well as offering customers the convenience of redeeming them at checkout. Beyond just selling gift cards, eGiftifyExtension enables customers to load and reload their gift cards, providing flexibility and ease of use. The platform also supports the purchase of exclusive offers and the redemption of loyalty credits, making it a comprehensive tool for boosting customer engagement. By offering a secure and streamlined way to manage gifts and rewards, eGiftifyExtension enhances the shopping experience for both businesses and consumers. Embrace this extension to transform your marketing, gifting, and loyalty strategies with just a few clicks.

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Redeem gift cards

Purchase gift cards

Load/reload cards

Install App

Netcore Customer Engagement

9.1

3 Reviews

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Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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UpSeller ERP

9.1

1 Reviews

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Streamline e-commerce management for Latin American sellers with UpSeller ERP. Show more

UpSeller ERP is a comprehensive management system tailored for local e-commerce sellers in Latin America, offering robust tools for managing multiple platforms and stores seamlessly. It centralizes product listings, order processing, invoicing (NF-e), and inventory management, making operations more streamlined and efficient. With automation features, UpSeller ERP reduces manual tasks and enhances workflow, allowing users to focus more on business expansion and growth. Sellers can migrate products effortlessly across over 10 e-commerce marketplaces, ensuring broader market reach. The app also facilitates easy order processing and label printing, simplifying logistics and order fulfillment. Additionally, it provides tools to efficiently manage stock levels across various warehouses, preventing overselling and stockouts. UpSeller ERP empowers sellers to optimize their operations, ultimately driving greater business success.

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Order processing

Inventory control

Label printing

Invoice management

Multi-platform management

Product migration

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Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

9

810 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Zendesk Connector by agnoStack

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Enhance Zendesk with integrated commerce support for optimal agent efficiency.

Try for Free

Reputon Amazon Channel

$9-$49 / Month

9.1

13 Reviews

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Sell on Amazon Marketplace with Amazon sales channel Show more

Reputon Amazon Channel is a powerful tool for Shopify store owners looking to expand their reach and simplify their sales processes by directly selling on any Amazon marketplace. This app facilitates seamless synchronization of product prices, orders, and inventory between your existing Amazon and Shopify stores, ensuring that your inventory is always up-to-date with minimal effort. Designed with user-friendliness in mind, Reputon Amazon Channel saves you countless hours of manual work, allowing for efficient integration of your Shopify store with Amazon. It's important to note that to utilize this app, you must already have an Amazon store with available products as the app does not support product imports to Amazon or customer information integration at this time. Additionally, the app supports global marketplace operations, allowing you to sell in any store currency and reach international customers effortlessly. Should you encounter any challenges or need assistance, Reputon Amazon Channel offers robust global support through email and in-app chat, ensuring a smooth user experience.

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Automatic sync

Sell directly

Global marketplace

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LiveShelf Channel

8.2

1 Reviews

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Live shopping sales channel on LiveShelf Show more

LiveShelf Channel is an innovative app designed to seamlessly integrate LiveShelf with Shopify, enhancing your e-commerce management experience. With its real-time synchronization capabilities, it automatically updates your LiveShelf orders onto Shopify, ensuring that inventory counts are always accurate across both platforms. This integration simplifies the process of managing stock and reduces the risk of over-selling or under-stocking. Additionally, LiveShelf Channel enables you to import new products from Shopify directly into LiveShelf without the need to manually establish them, saving you time and effort. By leveraging this feature, you can significantly broaden your customer base and boost sales by exposing your products to more shopping groups. This user-friendly tool is essential for any business looking to streamline its operations and maximize its market reach.

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Product import

Inventory sync

Order sync

Real-time integration

Install App

Shopify Omni-channel integration apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

PlentyONE

JeriCommerce ‑ Loyalty Cards

SHOPSPADE

HelpIQ‑AI Customer Support

PlentyONE

Hextom: WhatsApp, SMS & Push

MSG91

Omisell

ZigChat

iOmniC

eRetail Express

Factoreal: Customer Engagement

Netcore Cloud

eGiftifyExtension

Netcore Customer Engagement

UpSeller ERP

Willdesk: Live Chat&AI Chatbot

Zendesk Connector by agnoStack

Reputon Amazon Channel

LiveShelf Channel