MSG91

Develop by Shopify

Free plan available

Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email

Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

Custom communications

Omni-channel messaging

Two-factor authentication

About MSG91

Launched Aug 21, 2022

Built by Shopify

Address

1177 6th Ave, 5th Floor, 5005, New York, NY, 10036, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication.

Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging!

MSG91 supports communications across 190+ countries through all channels.
Automate SMS based on Country Codes. e.g “+31” can have Spanish Content.
Boost your conversions with well-targeted & personalized alerts across channels.

Pros

Supports multiple communication channels including Email, SMS, Voice, RCS, and WhatsApp
Covers a wide range of alert types: Abandoned Checkout Alerts, Signup Greetings, Abandoned Cart Alerts, Order Related Alerts, Order Cancellation Alerts, Refund Alerts
Focus on innovation and easy usability
Dedicated OTP platform for two-factor authentication, enhancing security
Supports communications across 190+ countries
Automates SMS based on country codes, allowing for localized and personalized messages
Potential to boost sales by using targeted and personalized communication
Promotes better engagement with visitors through various messaging channels

Cons

Might require a learning curve to use all features effectively
Depends on the reliability of external messaging services, which could affect delivery rates
International messaging could incur additional costs
Customization might not cater to all types of businesses equally

Top Helpful Reviews

Digital Flare

Mar 26, 2024 on Shopify

MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.

Kiddo Fun

Mar 21, 2024 on Shopify

Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!

Anything for You

Mar 18, 2024 on Shopify

Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!

SparkleShine

Mar 14, 2024 on Shopify

The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!

MusionLife

Mar 12, 2024 on Shopify

I recently installed MSG91 in my Shopify store, and I'm particularly happy with its abandoned cart recovery feature. The app automatically sends timely reminders to customers who abandon their carts. Overall, it is a valuable tool for any Shopify store owner looking to boost customer engagements.

SparkSync

Mar 01, 2024 on Shopify

I'm not the most tech-savvy person, but MSG91 surprised me with its user-friendly interface. Setting up the app and sending my first SMS notifications took just minutes!

Zen Threads

Feb 25, 2024 on Shopify

I love that MSG91 integrates with other apps I use in my business. This makes it easy to streamline my workflow and save even more time.

healthcare nt sickcare

Oct 16, 2023 on Shopify

As a healthcare startup, we were looking for a simple yet powerful SMS messaging solution to integrate with our Shopify store. We came across MSG91 and have been very impressed with their Shopify app so far. The setup process was quick and intuitive. We were able to get the app configured with our Shopify store and start sending SMS notifications within minutes. The app lets us easily customize and send order updates, shipping alerts, promotional messages, and other notifications to our customers over SMS.

Giggles & Wiggles

Oct 16, 2023 on Shopify

As a Shopify developer, I have had experience with MSG91, a messaging service that offers fast and reliable SMS gateways. Here is my review of MSG91 based on my experience: Pros: Very good and fast messaging service Easy to use Integrated is reliable for MSG91 SMS Gateway Overall, MSG91 is a reliable messaging service that offers fast and efficient SMS gateways & their customer service is also good

Prisma Garments

Dec 14, 2022 on Shopify

Great app, support team services is extraordinary. Very helpful for running campaigns, sending messages to our customers. Overall Awesome experience.