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Factoreal: Customer Engagement logo

Factoreal: Customer Engagement

Develop by Shopify

$58-$70

/ Month
Free plan available

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more

Segmentation tools
Whatsapp marketing
Sms marketing
Email campaigns
Chatbot integration
Data insights
Personalization
Omni-channel marketing
One-click shopify

About Factoreal: Customer Engagement

Launched Oct 26, 2022

Categories

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Introduction Video

Description

Acquire, retain, and grow with a unified customer engagement platform.

A unified customer engagement platform. Factoreal gives you the tools to reach new customers, build your consumer base, establish brand loyalty, and increase revenue. Your e-commerce business can now rapidly achieve business outcomes by automating hyper-personalized lead generation, email, SMS, WhatsApp marketing with Factoreal.

A unified customer engagement platform. Factoreal gives you the tools to reach new customers, build your consumer base, establish brand loyalty, and increase revenue. Your e-commerce business can now rapidly achieve business outcomes by automating hyper-personalized lead generation, email, SMS, WhatsApp marketing with Factoreal. more
  • One-click Shopify Integration
  • Multiple channel support (Email, SMS, WhatsApp, Social Media, Chat Bots etc.)
  • Cross-channel Journey Orchestration & Automation
  • Segmentation & Personalization
  • Intelligence Data & Insights

Pros

  • Omni-channel support including Email, SMS, WhatsApp, Social Media, and Chatbots.
  • Unified customer engagement platform to streamline operations.
  • Facilitates building customer base, brand loyalty, and increasing revenue.
  • Automates hyper-personalized lead generation, improving efficiency.
  • One-click Shopify Integration simplifies store connectivity.
  • Cross-channel journey orchestration and automation enhance personalization.
  • Provides segmentation and intelligence data for better targeting and insights.

Cons

  • Might have a steep learning curve for new users due to numerous features.
  • Reliance on automation could potentially reduce human touch in customer interactions.
  • Integrations with other e-commerce platforms besides Shopify are not mentioned.
  • No specific mention of pricing or tier options in the description.

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