Factoreal: Customer Engagement

Develop by Shopify

$58-$70

/ Month

Free plan available

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more

Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

Personalization

Omni-channel marketing

One-click shopify

Claim Offer

Install App

Factoreal: Customer Engagement screenshot

About Factoreal: Customer Engagement

Launched Oct 26, 2022

Built by Shopify

Address

中央2-9-1, サン・ロータスビル４階, 中野区, JP-13, 164-0011, JP

Website Support Portal Privacy policy Tutorial FAQ Document

Claim Offer

Zotabox Social Sharing Buttons

(150 Reviews)

Claim Offer

Sponsored

Social Media Icons and Buttons. Increase Your Social Shares...

Introduction Video

Description

Acquire, retain, and grow with a unified customer engagement platform.

A unified customer engagement platform. Factoreal gives you the tools to reach new customers, build your consumer base, establish brand loyalty, and increase revenue. Your e-commerce business can now rapidly achieve business outcomes by automating hyper-personalized lead generation, email, SMS, WhatsApp marketing with Factoreal.

One-click Shopify Integration
Multiple channel support (Email, SMS, WhatsApp, Social Media, Chat Bots etc.)
Cross-channel Journey Orchestration & Automation
Segmentation & Personalization
Intelligence Data & Insights

Pros

Omni-channel support including Email, SMS, WhatsApp, Social Media, and Chatbots.
Unified customer engagement platform to streamline operations.
Facilitates building customer base, brand loyalty, and increasing revenue.
Automates hyper-personalized lead generation, improving efficiency.
One-click Shopify Integration simplifies store connectivity.
Cross-channel journey orchestration and automation enhance personalization.
Provides segmentation and intelligence data for better targeting and insights.

Cons

Might have a steep learning curve for new users due to numerous features.
Reliance on automation could potentially reduce human touch in customer interactions.
Integrations with other e-commerce platforms besides Shopify are not mentioned.
No specific mention of pricing or tier options in the description.