Support team are fantastic very helpful and patient always available to help thank you Multivendor marketplace app is fantastic and a perfect fir for my business

Excellent supportive team. Webkul Have a lot features as a marketplace either rma, or shipping. Everything can be automated easily.

Webkul’s Multivendor Marketplace app for Shopify is a powerful solution to turn your store into a full-featured marketplace. It offers extensive customization, vendor management, and seamless integration with Shopify. However, the UI can be complex for beginners, and support response times may vary.

Great help in setting up the app. I really appreciate the help. Despite the language differences, we found the best way to communicate together. We were able to do the initial setup, and the disposition was exceptional. One of the best apps for turning your marketplace into a complete C2C platform. It offers multiple powerful features that enhance the marketplace's overall functionality. One of its most notable features is its hyperlocal support, which allows for product discovery based on location and seamless local transactions.

I downloaded this app so that I can have vendors upload their products to my Shopify store. The price is fair since I do not plan on having too many vendors, and if I do I can upgrade and add more later. The customer service team reached out to me upon download and asked me if I needed help setting up. We got onto a conference call and everything was explained to me through screen sharing. It seems that the process is going to be easy for my vendors to setup their own products, I have the chance to approve or have them upload without my approval. The payment configuration is easy with bank draft of other payment gateways like PayPal, and I can make a monthly membership with a fee that suits my business, with the chance to get commission on sales. Technically they seem to have a lot of experience since they have been doing this for 12 years. I will write another post or update this one once we launch and I have more information about this app. Thank you Webkul

Webkul’s new theme for the Shopify Multi-Vendor Marketplace app is a total game-changer. The updated dashboards are sleek and interactive, giving us real-time visibility into sellers, orders, and product performance right from the admin and seller panels. this platform is essential if you’re running a true marketplace on Shopify. Highly recommend!

Sometimes is complicated with the tickets! But the chat is always super helpful and fast The app works well for both us and the designers but too often we have issues with product approvals and denials.

Customer Service is very helpful straight forward and help you in anything you need. They also responded unbelievable quick. The app is easy to use there is plenty of apps inside which is webkul ready and they are priced fairly. I'm surprised everyday how amazing this app is.

I am just running an mvp, and so far the platform has been working pretty good and I have been able to adjust it to my need. Furthermore, the support team has been very supportive every time I need something.

A very robust application, with numerous settings and functionalities, sometimes hard to understand, but with extensive documentation and a support team always eager to help you with answers and immediate help. For us, it is the marketplace and multivendor application we were looking for.

Bonne application pour développer une marketplace via une boutique shopify, connecteurs pratiques mais à perfectionner pour certains ! Bon support d'aide !

Absolutely Fantastic Multivendor Marketplace App! We've tried a number of marketplace solutions, but this app stands out as the real deal. The features are powerful, scalable, and well-integrated with Shopify — exactly what we needed to turn our store into a full-fledged multivendor platform. But what really makes it exceptional is the incredible support team — especially Mr. Asim Hashmi, who went above and beyond for us. Every question was answered with clarity, every issue handled with care, and customizations were guided with genuine expertise. If you're building a serious multivendor store on Shopify, this is the app to go with. Hats off to the team and Mr. Asim — you've earned a long-term customer.

First time using a MultiVendorApp and truly i find the app is a great functional platform for marketplace to use. And the fact that their software continuously strive for better enhancement user-interface and provide practical functions to sellers for easy management of their e-store. Thumbs up to the team! Also the support team has been helpful, and particularly Shipra whom has been patiently guided me through the platform eventhough she has already provided me the tutorial videos and links for my own reading. Thank you and i'm sure my team will also benefit from the support of Webkul support team!

I was need add a audio player to the seller profile page, the customer support just did the whole work for me in the profile collection, and do a very well job for me. absolutely good customer service. and this app can do a lot function more then i thought.

This app works exactly as expected and is easy to use. The support team is responsive, helpful, and truly goes above and beyond.

We’ve been using the MultiVendor Marketplace app for our platform, BeVokal, and it's been a game-changer in managing multiple sellers under one roof. What stands out most is their exceptional support team — always quick to respond and genuinely helpful. We’ve had a few setup challenges and custom use cases, and every time, their team resolved our issues within hours, not days. That kind of responsiveness is rare and deeply appreciated, especially when running a growing marketplace. The app itself is feature-rich, intuitive, and works well even with custom storefront setups. From vendor dashboards to commission management and product approvals — everything feels well thought out. We also love how scalable the app is. As a platform supporting homegrown Indian brands, we needed flexibility and reliability — and this app delivered on both fronts.

Great App with Excellent Support We've been using the Webkul Multi Vendor Marketplace app for our Shopify store and it’s packed with features. The flexibility it offers for commission settings, seller management, and shipping logic is outstanding. Most importantly, their support team is responsive and helpful, guiding us through every setup step. Highly recommended for anyone building a serious multi-vendor marketplace.

Marketplace in early development stage but so far we're very satisfied with the features and level of support available

This app is awesome and helping me to fulfill my dream to make huge marketplace and support local vendors. thank you

Great support team, who is dedicated to the complaints, even if the chat missed they are keen to solve and update