We’ve been using the MultiVendor Marketplace app for our platform, BeVokal, and it's been a game-changer in managing multiple sellers under one roof. What stands out most is their exceptional support team — always quick to respond and genuinely helpful. We’ve had a few setup challenges and custom use cases, and every time, their team resolved our issues within hours, not days. That kind of responsiveness is rare and deeply appreciated, especially when running a growing marketplace. The app itself is feature-rich, intuitive, and works well even with custom storefront setups. From vendor dashboards to commission management and product approvals — everything feels well thought out. We also love how scalable the app is. As a platform supporting homegrown Indian brands, we needed flexibility and reliability — and this app delivered on both fronts.

Great App with Excellent Support We've been using the Webkul Multi Vendor Marketplace app for our Shopify store and it’s packed with features. The flexibility it offers for commission settings, seller management, and shipping logic is outstanding. Most importantly, their support team is responsive and helpful, guiding us through every setup step. Highly recommended for anyone building a serious multi-vendor marketplace.

Marketplace in early development stage but so far we're very satisfied with the features and level of support available

This app is awesome and helping me to fulfill my dream to make huge marketplace and support local vendors. thank you

Great support team, who is dedicated to the complaints, even if the chat missed they are keen to solve and update

No one here for the weekend to help .. A very bad experience for any one of you current and future clients . I'll try another multivendors app .

This app is incredibly customizable - you can adjust pretty much everything to match whatever your store needs. The customer support is also super reliable. They respond quickly and actually help solve problems instead of just sending generic replies. If you want to turn your Shopify store into a marketplace, this app is definitely worth checking out!

Ms. Shipra is very helpful, and I would like to express my gratitude for her assistance. Her support was incredibly valuable, and she made the process much easier to navigate. She was patient, thorough, and clear in her explanations, which made a significant difference in my understanding of the information. It’s rare to encounter such excellent customer service, and I truly appreciate the effort she put into helping me. Thanks again for being so attentive and kind!

I was not allowed to make a 4 star review. They were friendly and kind and a little bit pushy at times. The reason for my 4 starts instead of 5. They kept me on the line insisting that I give them a 5 start review. They abruptly and angrily ended the call when I tried to explain to them why I was giving a 4 star review. Once they hung up on me. The issue that was initially fixed reverted back to the same problem I called in about. This has caused me totfurther reduce the rate to 3 stars. Davinyshka could have gotten a 5 start review had she continued on the line with me

The team is so receptive and helped with all kinds of problems or requests that I had. They respond fast and look for the best solution. They fixed the way the Seller was showing up on the product page, added different informations about the Sellers and informed me about all I had to know in the platform. Thank you.

Atención al cliente muy buena. Pedí algunas mejoras y me las hicieron expresamente para mí sin problema. Llevo años utilizando la aplicación y siempre te ayudan y buscan la manera de solucionar tus peticiones. En mi caso la app es perfecta para que una misma variante pueda ser vendida a la vez por diferentes vendedores, no hay niniguna otra app que tenga esta funcionalidad.

Support ist gut und hilfsbereit, der Chat könnte besser sein, Screenshots auszutauschen ist umständlich, da man sie nur hochladen kann. in 2025 nicht mehr zeitgemäss. Und: leider keine deutsche variante für deutschsprachige Kunden, die Option zum Selberübersetzen und selbst eine Variante erstellen, aber immerhin gegeben. Hat man die Zeit dafür, ist es eigentlich besser so. Die App ist gut, und gut in Shopify integriert.

A very professional support, all in one solution for your store, I advise every merchant with them. Nice job with multivendor

I have had an amazing experience with Webkul. Their service is truly fantastic, and they respond incredibly fast. Whenever I have questions about implementing codes, they are always ready to assist with clear and helpful guidance. Their support team is knowledgeable, patient, and goes the extra mile to ensure everything runs smoothly. I’m extremely satisfied with their professionalism and efficiency. It’s rare to find a company that is both highly skilled and genuinely cares about its customers. I highly recommend Webkul to anyone looking for top-quality service and reliable support.

Very easy to navigate app. Amazing customer support. The app has very in depth features. Whenever we have questions always get appropriate support.

La plataforma la verdad es muy mala, no tiene traducción automática a español en la interfaz que ven los clientes y hay que cambiar palabra por palabra de forma manual, ya que si bien existe un botón para importar de forma masiva las palabras en español, no hay una guía de cómo hacerlo, ni en qué formato; intenté por mi cuenta y solo arroja errores tras errores, realmente es muy mal producto.

I am very satisfied with the support provided by Webkul. They responded promptly and clarified my query efficiently. The team is highly professional and helpful. Great service!

Impressive support. We mentioned two problems and within 10 minutes Pooja explained what the problem was and fixed it at the same time. Even made the product page looking better than before. Thank you!

The tool is exactly what I needed to launch a proof of concept. The support has been amazing. The team is almost always available in a matter of seconds to help with the many questions I've had. Although the tool is more manual that I was hoping, it seems to provide everything I need for my sellers and I.

This is the best application for those who plan to use Shopify in a mall format.Feel free to inquire about missing functions and they will respond to your development requests. However, since the operation of functions may not have been thoroughly checked at the time of delivery, careful checking is necessary at the time of delivery. Also, please note that the smartphone display is very difficult to see, although we have heard that it is scheduled to be improved this year.