Merchants generally appreciate the "Multi Vendor Marketplace" app for its robust functionality and exceptional customer support. Many reviews highlight the app's ability to transform a simple Shopify store into a multi-vendor platform, making it an ideal solution for businesses looking to expand their marketplace capabilities. However, there are mentions of certain drawbacks that need attention, indicating a need for further refinement of the app.
Key Strengths
Outstanding customer support, often praised for being responsive and helpful.
Rich in features that cater to various business needs, from basic functionalities to advanced customizations.
Seamless integration with existing Shopify stores, enhancing marketplace management capabilities.
Intuitive vendor and order management tools, simplifying business operations.
Customizability, allowing users to tailor the platform to suit specific requirements.
Frequent updates and improvements which add new functionalities.
Common Concerns
The user interface received criticism for being outdated and complex.
Some merchants reported issues with the initial setup process, finding it somewhat confusing.
Problems with inventory sync and payment integrations were noted as missing features or areas needing improvement.
A few reviews mentioned challenges with customer support responsiveness and communication.
Minor bugs and feature inconsistencies were reported across different setups.
Final Thoughts
Overall, the "Multi Vendor Marketplace" app is well-regarded among its user base, particularly for its robust feature set and superb customer support. While the app has room for improvement in terms of user interface and specific functionalities, its ability to effectively support a multi-vendor environment on Shopify remains highly valued. Merchants looking for a customizable and reliable marketplace solution with comprehensive support would find this app beneficial, provided they are prepared to navigate through some of its complexities.
OBLY
Feb 17, 2025
on
Shopify
I have had an amazing experience with Webkul. Their service is truly fantastic, and they respond incredibly fast. Whenever I have questions about implementing codes, they are always ready to assist with clear and helpful guidance. Their support team is knowledgeable, patient, and goes the extra mile to ensure everything runs smoothly.
I’m extremely satisfied with their professionalism and efficiency. It’s rare to find a company that is both highly skilled and genuinely cares about its customers. I highly recommend Webkul to anyone looking for top-quality service and reliable support.
Boltry Golf
Feb 13, 2025
on
Shopify
La plataforma la verdad es muy mala, no tiene traducción automática a español en la interfaz que ven los clientes y hay que cambiar palabra por palabra de forma manual, ya que si bien existe un botón para importar de forma masiva las palabras en español, no hay una guía de cómo hacerlo, ni en qué formato; intenté por mi cuenta y solo arroja errores tras errores, realmente es muy mal producto.
Demo The Fancy
Feb 10, 2025
on
Shopify
I am very satisfied with the support provided by Webkul. They responded promptly and clarified my query efficiently. The team is highly professional and helpful. Great service!
WetBananas
Jan 27, 2025
on
Shopify
Impressive support. We mentioned two problems and within 10 minutes Pooja explained what the problem was and fixed it at the same time. Even made the product page looking better than before. Thank you!
r e v a
Jan 27, 2025
on
Shopify
The tool is exactly what I needed to launch a proof of concept. The support has been amazing. The team is almost always available in a matter of seconds to help with the many questions I've had. Although the tool is more manual that I was hoping, it seems to provide everything I need for my sellers and I.
Gothic and Lolita Mall
Jan 27, 2025
on
Shopify
This is the best application for those who plan to use Shopify in a mall format.Feel free to inquire about missing functions and they will respond to your development requests. However, since the operation of functions may not have been thoroughly checked at the time of delivery, careful checking is necessary at the time of delivery. Also, please note that the smartphone display is very difficult to see, although we have heard that it is scheduled to be improved this year.
OctoShop
Jan 21, 2025
on
Shopify
Webkul has been a game-changer for our Shopify store. The app is incredibly feature-rich and customizable, making it easy to meet our specific business needs. From multi-vendor marketplace functionality to seamless integration with our existing tools, Webkul has exceeded our expectations.
What sets Webkul apart is their stellar customer support. The team is responsive, knowledgeable, and always ready to assist with any questions or issues. They've gone above and beyond to ensure everything runs smoothly, even helping with customizations we needed for our setup.
If you're looking for a robust, reliable app with a team that truly cares about your success, I can't recommend Webkul enough.
Klüngelkram
Jan 19, 2025
on
Shopify
Lovely addition for a multi-vendor Shopify platform. Really enjoyed setting up everything, the support-team is always there if you need any help, and most important: they're able to solve almost everything. Would recommend it for everyone, imo the best all-in-one solution on the market!
Med24PRO
Jan 12, 2025
on
Shopify
I can promise you its a best of the best guys in support team from Webkul. Simply perfect. I use this program already in my 3, project and I am satisfied! Greetings from Germany!
Uniquely Canadian
Jan 06, 2025
on
Shopify
We recommend this app. The app a wonderful business tool when starting you business or expanding your business. We have worked with the app long enough to know that if there is something you don't understand or have an issue with the support staff come through every time with the answer. Customer service is a must when you are struggling to make your business happen and this app has one of the best customer service support teams out there. Give the app a try....you will not be disappointed.
Gmarket
Dec 26, 2024
on
Shopify
Kushagra and the team at Multi Vendor Marketplace have been extremely helpful and professional both with assisting with the use of the existing services and apps as well as with complex app customisations that have always been on-time and completed to an extremely high standard. We will continue to use their services indefinitely and look forward to our future projects.
BuyBlack.org
Dec 18, 2024
on
Shopify
Had a question about how to configure the profiles of the different sellers on the site and the resolution was quick and painless. Great customer support response.
Onedles.com Inc.
Dec 16, 2024
on
Shopify
So far - so good, using the MVM app. The support from Webkul has been excellent. Kirti has been very responsive and knowledgeable walking me through processes, etc. I do look forward to continuing to work with this team. Deal here with confidence. A+
EASTKA
Dec 11, 2024
on
Shopify
Webkul MultiVendor - Have made our life so easy that now we can easily convert our simple store to multi-vendor store and their support team is very cooperative and Active everytime. Highly Recommended!
Nirbi
Nov 27, 2024
on
Shopify
Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.
Cucuron
Nov 19, 2024
on
Shopify
Working with Asim to understand the app's customization abilities has been great. He's helped show me what I can change as a store owner and what would need to be customized for my needs.
SWAIA Digital Market
Nov 14, 2024
on
Shopify
Amazing support through chat. Helped immediately whenever we had questions and would go directly into our instance and fix things when needed. Tons of toggles to configure the website to our specific needs. Highly recommend!
Demeter Earth
Nov 05, 2024
on
Shopify
The entire team is amazing!! They got on a call with me very late at night at their time and walked me through it all. The MVM app works great. I love the hyperlocal and local store pickup features. I highly recommend Webkul and MVM for your multi-vendor needs!
PLANETICS | Sport. Nachhaltig & fair.
Nov 05, 2024
on
Shopify
Works like a charm, has a lot of funktionalities and adds more feature continuously. The interface is a bit old-fashioned, but you get used to it.
The support is REALLY quick and helpful!
The Luthier Bench
Nov 04, 2024
on
Shopify
In early 2024 we approached Shopify to create a high-end guitar e-commerce business on a multi-vendor platform. After discovering that Shopify has no native application for multi-vendor platforms, we searched for a 3rd party app that would integrate into Shopify and provide multi-vendor functionality. We looked at several options and after trying another vendor, we found MVM (Multi-Vendor Marketplace). There is nothing more critical to the success of our business than the stability and functionality of having vendors register as sellers and list products for sale. After weeks of testing, we moved forward with MVM and with outstanding professional support from Pooja at MVM - we were able to launch in May 2024 and the rest is history. Recently, our business was offered financing from Shopify - thank you MVM for being a big part of our success story.