Fantastic subscription app! We use this app to run all of our subscriptions - we use it for product swaps, upsells, and free gifts each month. Very easy to use and to set up. We were previously using Seal Subscriptions and the white glove migration from there was seamless (thanks to the Loop team). Now, we've been with them for over 6 months and we have monthly team meetings with Aayush, our account representative. He brings data on our account each month and ways we can improve. Super helpful!! We also have a dedicated Slack channel with their team for quick service if there is ever a bug. The only thing we wish they had is a better integration with Pagefly and a way to block cancellations for the first X days of a subscription. That would be a game changer for our brand to protect against customers who buy then cancel right away.

ReStockIt has been very pleased with the functionality of Loop Subscriptions and the support provided by the Loop Team. They continue to make improvements to their solution, and listen to the needs of their partners.

Loop has been fantastic. When we decided to go headless, we searched for a subscription service with a robust API, knowing we had big plans. Loop has exceeded our expectations. Their customer service is outstanding, and their tools are state-of-the-art. Recently, I built an entire headless frontend, and when a customer checks out, I can use a single placeholder product, tap the Loop API to turn it into a bundle, and even adjust the subscription start date, among other features. Our success manager works US hours and is incredibly helpful and resourceful. Loop empowers its team to assist customers in completing critical projects consistently and on time. I highly recommend checking them out. We did, and we’re thrilled with the results—we’re here to stay.

We've had a great experience with Loop Subscriptions! The app itself is well-designed, easy to use, and provides valuable data that helps us manage and optimize our subscription program. The analytics and insights have been particularly helpful for understanding customer behavior and retention. Beyond the functionality, their customer service has been outstanding—responsive, knowledgeable, and always willing to help. Anytime we've had a question or needed support, their team has been quick to assist. Highly recommend Loop Subscriptions to any business looking for a reliable and feature-rich subscription management solution!

Absolute application support! Many thanks to VarunAn absolutely brilliant application and customer service! Many thanks to Varun.efficace .a solution - trun service vraiment! my assistant, who was incredibly helpful, responsive and efficient. He took the time to listen to my needs and provided me with the ideal solution: a truly exceptional service! application The Loop application itself is a joy to use, making it easy to manage my shop. If you're looking forIt's revolutionary. It's easy to use, packed with great features and makes managing my shop a breeze. If you're looking for an application that combines powerful features with first-rate support, look no further! Highly recommended!

I haven’t tried every subscription app out there, but I’ve used one of the big names, and it was a frustrating experience. I couldn’t even get started because the app was so difficult to customize, and their support was lackluster—like many SaaS companies, they were attentive until I signed the contract, and then their responsiveness dropped off a cliff. That wasn't the case with Loop. Their team stuck with me through two months of full customization, which included a major overhaul to accommodate a special bundle offer we wanted to run. Their customer success team was incredibly responsive and helpful every step of the way. If you don't need to do anything special/unique/different then your startup time should be way shorter - probably just a week or so. I was especially impressed with Loop’s API hub, which allowed us to create a fully tailored solution for our unique needs. Fast forward 10 months, and the app is running smoothly. Good ecomm SaaS apps are hard to come by, but Loop is one of them.

So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone

The customer service is very fast and I had many calls with them. They usually reply instantly which is super useful as I am doing the things on last minute ;) Thank you Loop Team

We were using a larger subscription provider before, and Loop proved to blow it out of the water. Subscriptions are our lifeblood, so we wanted to partner with someone that treated it as such. The thing that stood out to me the most was Loop's support. They have an incredible support system that made migration, optimization and ongoing testing easy, seamless and awesome. From their CSMs to their implementation they did a fantastic job introducing our brand to Loop. The features were the other thing that stood out. Their features are better or similar to more expensive subscription platforms. The only thing I wish could be changed are the Flows feature. We have multiple products that need to be swapped and setting those up are a pain, but they did the legwork for us, so it made switching so much easier. Amazing platform, fair pricing and amazing founder. Can't do any better than that, and honestly I just wish we switched sooner.

An amazing platform with everything you want and more. Also a really amazing onboarding experience. They really take are of you to make sure you're all set up. Highly recommend!

We initially made the switch because our previous provider was increasing costs without offering additional value. Loop, on the other hand, not only provided more features but also delivered a much better experience. We’ve already recommended Loop to multiple companies. One of the standout features has been cancellation prevention, which has had a drastic impact on reducing churn. Beyond the product itself, the support from the Loop team is next level. From the founders to our account reps, the team is highly attentive, and everything happens seamlessly over Slack. No clunky ticketing systems or long wait times. It genuinely feels like a partnership focused on improving retention together.

I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.

Loop has been an incredible asset to our company, and working with Parth has been an absolute pleasure. He has been incredibly supportive, truly invested in our success, and continuously helps us optimize our subscription model for retention and loyalty programs. Loop’s platform provides invaluable insights into how our customers manage their subscriptions over time, allowing us to make data-driven decisions that improve engagement and long-term loyalty. Plus, they are always evolving—constantly rolling out new retention and reporting features that help us stay ahead. If you're looking for a dynamic, forward-thinking partner to enhance customer retention, Loop is the way to go. Highly recommend.

We have had an excellent experience with Loop Subscriptions! They made the transition of our subscription payments from Stripe seamless and hassle-free, even with our unique setup as a headless Shopify store. Loop was incredibly accommodating to our specific needs, completing a few development change requests promptly and efficiently. Moreover, their support team deserves special recognition for being consistently helpful and responsive. Thank you Team Loop!

Loop has worked the best for our subscriptions! It's easy to use on backend and frontend. The customization and customer support really sold us on switching over!

Loop is great! Quick, hands-on onboarding -- advanced technology and already seeing a large increase in our daily subscriptions!

We just migrated to Loop from a different subscription app, and so far I’m very pleased with our decision. The support during the onboarding process has been great, and the features and capabilities of the platform will meet our needs long into our future.

Loop was recommended to us by our web development team, and so far, we’ve been very happy with it. The platform offers great functionality, and the team has been incredibly responsive to our questions and requests. We appreciate the features available, though we do wish there were more subscription portal access options for our subscribers. That said, there are a few exciting features in development that we’re looking forward to. Overall, a solid subscription management solution with a great support team!

This app has worked well for our subscription business. It's an easy user interface, and they make built-in features like analytics, shipping rules, and product bundling easy. But, the best part is the support. We all know subscriptions can be a beast of their own... and Loop makes it all easy. They are quick to respond to any questions and even hopped on a screen share to sort out something I was having trouble with. 5-stars.

Loop subscriptions is a wonderful tool that is helping streamline our business. Setup is easy and their customer service is quick to respond and always answers our questions in a satisfactory manner. I have only good things to say about them and highly recommend this app to everyone!