Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

SimplyBuy.pl

Aug 18, 2024  on Shopify

I couldn't be more pleased with my experience using Kite: Free Gift & Discount! Not only is the app incredibly user-friendly, offering a wide range of deals and freebies that are genuinely valuable, but the customer support team is also exceptional. I had a minor issue with one of my orders, and the support team responded promptly with genuine kindness and care. They went above and beyond to ensure my problem was resolved quickly and even followed up to make sure everything was satisfactory. It's rare to find such a combination of great features and outstanding customer service. Highly recommended!

theWinefamily.ch

Aug 12, 2024  on Shopify

This app meets our needs very well, and when it doesn't, the highly competent team always finds solutions and makes developments so that we can offer our customers the best possible experience.

Eligator Nutrition

Aug 09, 2024  on Shopify

This app is really easy to integrate and use with my store. i am using this app from many months now and due to this app my sales are increasing day by day. customer service is also very good from this team.

GØLD's

Aug 08, 2024  on Shopify

Really nice and easy app for increasing you conversion. The support is always nice and really quick. They know how they have to treat their customers. Highly recommended!

VERGENIC

Aug 08, 2024  on Shopify

I would like to rate this app 5/5 because, they managed the things very well and also help the individual to setting up discounts / free Gifts etc. Recommended

Klismosbysculpt

Aug 08, 2024  on Shopify

The team was amazing so helpful and quick to resolve my issue. Their friendly and efficient support made everything so much easier.

Sipology CA

Aug 07, 2024  on Shopify

Great app that expands the functionality native to shopify. Support is fast and technically skilled, making setup a breeze. Thank you Kite!

Atlas Preservation

Aug 05, 2024  on Shopify

Great app for stacking discounts and offering free gifts with orders! Speedy customer service as well. Thank you!

Evelyn & Bobbie

Jul 29, 2024  on Shopify

The Kite app is excellent! It has helped us replace discounts we were previously running through Script Editor. The app is easy to use, laid out clearly, and offers several customization options. The Skai Lama team is a top tier support team! They are extremely helpful, responsive, and efficient. We are grateful for their patience and assistance with additional customizations--not every app is willing to do that!

Gelous Australia

Jul 28, 2024  on Shopify

This app offers great functionality and outstanding customer support. It's incredibly intuitive to use and customisable, making it a great addition to my store.

Sex Toys Erotica

Jul 24, 2024  on Shopify

I'm loving this app so far, it looks great and there were plenty of setting options. I've only just installed it but so time will tell on how it generates extra sales and profit. It was super easy to install and set up. My widget needed a little extra fixing on my website, the staff were super quick and got this fixed for me.

Sok-It

Jul 24, 2024  on Shopify

This is the first Free Gift app that has worked well with our store. Plus their customer service and tech team is so helpful and very responsive.

Gipfelgaudi Store

Jul 17, 2024  on Shopify

Really great support team! More than happy with the service and we are just ready to publish our first gift offer.

BEET Goodness

Jul 15, 2024  on Shopify

I recently started using Kite, and I am absolutely thrilled with both the app and the service! I highly recommend Kite to anyone looking for a reliable and well-designed app with exceptional customer support. Keep up the great work, Kite team!

Honey Bee Good

Jul 14, 2024  on Shopify

Had an issue with the free gift option (it was a greedy customer issue rather than an app issue :-) ) and it was resolved quickly and easily by the help desk. Thanks, this is a very good app!

Aqua Gear Supply

Jul 09, 2024  on Shopify

The app is working well and is very user-friendly. Thumbs up to the support team for their helpful responses to any questions and concerns I had related to the app.

Elektor

Jul 03, 2024  on Shopify

The app offers many discount promotions. The customer service team is extremely supportive and helpful, always quick to respond and solve any issues.

Lotus Herbals

Jul 02, 2024  on Shopify

We are using the app for discounts. It is working great and the support team is also very active to give quick response

Sunflower Motherhood

Jun 27, 2024  on Shopify

i love all of skai lama's apps. this is the 4th one that i use. can't beat their support team. also they have thought of EVERYTHING in each of their apps. every customization i request, is already available i just need their help finding it sometimes :) and anything i have wanted that i can't fix myself, they fix it for me. they are really next level developers and their apps are top tier.

Misia Mae

May 23, 2024  on Shopify

The app has been working fine, I would recommend it. Most of all, if there is anything I need help with, the support team is awesome! Quick to respond and solve anything I am struggling with or don't understand.

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