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Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (385)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Nutri-bay.com

Nov 20, 2024  on Shopify

The customer service on the Kite app is truly exceptional! The team is attentive, friendly, and lightning-fast in responding via chat. They make every interaction smooth and efficient, always ensuring that questions are answered and issues are resolved promptly. Highly recommend their service!

LOHY.

Nov 20, 2024  on Shopify

Kite has been amazing to use, all the discounts we have needed to create have been easy to navigate and the team has been wonderful with their support.

disKrafte

Nov 19, 2024  on Shopify

Support has really been great in addressing my queries for volume discount. They suggested and implemented a workaround that would work for my shop. Thank you for the fast turnaround and for resolving my query.

HélicA

Nov 19, 2024  on Shopify

Very good application for offering free products to customers. Customer service is exceptional and very fast. They helped me integrate the plugin into my custom theme.

Raw Roots

Nov 18, 2024  on Shopify

Very good App, and amazing support. I found a few bugs as well as requested some extra features, and it was solved within same day/next days with great precission. Highly recommended !

HighLoft

Nov 18, 2024  on Shopify

We required a very complex discount rule for a project where we collaborated with a UK Government for our E-Commerce store. Diksha reached out to us straight away and was able to get this applied to our store within a day! It was very straight forward and hassle free! Thank you

Le Buste Lingerie

Nov 14, 2024  on Shopify

Great product, easy to use and setup with really helpful CS. Only just started using and am totally loving it.

pro.skratchlabs

Nov 13, 2024  on Shopify

What a fantastic support team to work with! - We install this app today on a new store we manage (previously used it on another store we manage) and we ran into a little issue. But this app's support team jumped right on it and we are up and running

Uiixol productos con consciencia

Nov 13, 2024  on Shopify

It’s an excellent app for entrepreneurs looking to manage various aspects of their e-commerce website. The support team is highly efficient and always ready to assist. Definitely a must-have for your webpage!

PetPark

Nov 11, 2024  on Shopify

The tech team was very responsible; we encountered an issue, and they patiently spent two days helping us resolve it. We are very grateful.

SpatzWear

Nov 10, 2024  on Shopify

A great app for creating offers, it has worked very well for us. Customer service is very good and very fast too, I would recomend this app.

LittleMakeupLovers

Nov 10, 2024  on Shopify

I recently started using the Kite app. Very impressed with how easy it was to set up and activate. Customer service has also been great!

UrbanStems

Nov 09, 2024  on Shopify

Very impressed with the app and the admin. Easy to learn and easy to quickly start creating more promotions. Customer service has also been extremely helpful!

Arbor Made

Nov 04, 2024  on Shopify

After being Easy Bundles (another app by Skai Lama) power users for the past several years, we were super excited to test out Kite. So far, we've been absolutely loving it!! Super easy to use and does exactly what we're looking for in regards to custom discounts behaving the way in which we desire. The Skai Lama team is INCREDIBLE - answering every single one of our questions that we have & are determined to make sure that the app is achieving our goals. Would absolutely recommend this app to everyone!

SENSING SPACE

Nov 04, 2024  on Shopify

The App is very easy to use for the person who doesn't know about coding and the customer support via live chat with real person was truly reliable and friendly. Thank you very much for the great App!

Zen Organic Formula

Nov 03, 2024  on Shopify

Love this app! So much easier to created tiered sales rules (would be even greater if it works for subscriptions as well). Support is also top notch!

Cíelo Fióra Atelier

Oct 15, 2024  on Shopify

The support team was great and helped me set up my special offer exactly as I wanted. Everything works perfectly now, and my customers can enjoy great deals. Absolutely highly recommended!

Kuwa Supplements - KSA

Oct 09, 2024  on Shopify

Kite is a great investment for boosting AOV and conversion rates. Highly recommended for businesses looking to scale!

PrimePulce

Oct 07, 2024  on Shopify

It's amazing! All what i needed! Support team is the best! Advise to all, specially that it's for free

Virelmo

Oct 06, 2024  on Shopify

There is a member who contacts you immediately when you communicate your problem, but it may take 2-3 days to investigate the problem. all things considered, I can say that I am very satisfied.

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