Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Magic Hair

Feb 20, 2025  on Shopify

I had an outstanding experience working with Aditi and the Customer Support team at Skailama. Their responsiveness and attention to detail made all the difference in resolving our issues efficiently. What particularly impressed me was their ability to explain complex solutions in a clear, understandable way. Aditi is truly an asset to Skailama, and I highly recommend working with her

Lil' Leo

Feb 14, 2025  on Shopify

The support and help from Aditi was just so amazing. She was so friendly and helped with everything really fast. Thank you.

Terra Cottage

Feb 11, 2025  on Shopify

This app offers a variety of discount features and was just what we were looking for free gifts! Their support is very responsive with setting up custom discounts and was able to custom tweak the widgets to look exactly how we want them. 10/10 product and experience, would recommend!

Squish Town Private Limited

Feb 11, 2025  on Shopify

"I had an amazing experience! The service was professional, and efficient, and exceeded my expectations. The attention to detail and customer care were outstanding. I highly recommend them to anyone looking for top-notch service. Thank you for going above and beyond!"

Yuya Tienda Oficial

Feb 05, 2025  on Shopify

Very good application! So far, it has helped me a lot and is easy to set up. Something that deserves recognition is their incredible support – they always respond quickly via chat!

Silly George

Feb 02, 2025  on Shopify

This has been a great app for all of our discount & promotional needs! Aditi was a major help for us when we hit a snag, and she helped us correct it within minutes of the problem being identified. Definitely recommend!

Kind Science

Jan 26, 2025  on Shopify

The support is great. They are always happy to help and make changes when possible to fit your situation.

Canaan Foods

Jan 23, 2025  on Shopify

This is hands down the best app I’ve ever used on Shopify! Any type of discount or promotional strategy you can think of, this app can handle it effortlessly. What’s even better is its compatibility with other apps—I’ve never encountered any issues where discount codes stop working due to conflicts with other installed apps. I’ve been searching for an app like this for two years, and finally found Kite. Absolutely deserving of a 5-star review!

SILA PARIS

Jan 16, 2025  on Shopify

I am using Kite for several days now. It 's quite easy to set up, you have models to get inspired and price is really low for this type of app. For now, it does a really good job for us. Service Support is really helpfull. They stay in touch, they try different options for you, and they are are quite patient. I 'll keep using it for now.

DECIBEL shop

Jan 15, 2025  on Shopify

Great App with very helpful tech support. They are fast to respond to questions and have so far managed to fix all our requests related to the custom design and functionality of the discount widgets.

Chabacano MX

Jan 14, 2025  on Shopify

This app is amazing, I needed to apply different type of automatic discounts and works great, also ths support I got from Aditi of customer service to get this done was super awesome, 100% worth it, thank you!

Thats me Organic®

Jan 10, 2025  on Shopify

Die App funktioniert, soweit ich das nach so kurzer Zeit beurteilen kann, sehr gut, auch mit den kombinierten Rabatten. Der Support ist klasse, man war sehr bemüht alle Fragen schnellstens zu klären. Kann bis jetzt nur gutes berichten.

Royalnuts Genuss GmbH

Jan 09, 2025  on Shopify

Really good customer Support. Fixed our problem really fast even though didn´t give them all details. 100% recommend for CS and app.

PatchAndStick

Dec 30, 2024  on Shopify

Great app with various functionalities to allow you to create promotions which fit your business needs. Fully customisable and easy to configure. Customer service is 10/10, Aditi was so helpful and resolved the issue I was having carefully and efficiently. Definitely recommend!

Tune

Dec 25, 2024  on Shopify

Aditi helped me do something within 10 mins day after christmas Recommend if you need to do gift with purchase

Mystical Minerals

Dec 23, 2024  on Shopify

Amazing app, Lots of options and possibilities available. You can fully customize the look to fit your brand. They are also very fast when you run in to any problems. For example i encounterd a minor error on christmas eve and Adi helpt me figureing this out through chat and even screen sharing. She was officialy off duty and was still willing to help me should there be a mayor problems poping up during the holidays.

Aerostich

Dec 22, 2024  on Shopify

I have tried a few other discount and free gift apps and this one is the most well-designed/user-friendly. Plus, having free shipping rules based on shipping type was a must-have for us and I was happy to see they included that option. Previously, we had to use a separate stand-alone app to make that work. In regards to support, when I encountered a compatibility issue with another app we use, Adi was incredibly helpful and responsive. While it was determined it wasn't something on Skai Lama's end, I still appreciate how much they looked into it to try to find a solution.

Leaf & Clay

Dec 16, 2024  on Shopify

Adi and the rest of the team have always been very responsive and quick to make adjustments to accommodate our theme's unique requirements. A+ customer service and a great functioning app. Does what it says it will do, which is more than 90% of the apps on this platform can claim.

EBTC

Dec 10, 2024  on Shopify

We really enjoy the many discount options that this app offers. The support team is really helpful to tailor the discounts and widgets for our needs on our website.

LAVIO

Dec 09, 2024  on Shopify

Great app, very helpful customer service. Would recommend highly for any business owner! App was really easy to use and install. Thank you

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