The support team is quite active. I needed some assistance with the settings on two of my stores, and Janet helped me resolve them. Even though it took some time, she kept following up with me in regular intervals. Cheers to the kite support team. On the other hand, I would encourage the developper to make the app more user-friendly. He/She should consider giving more customisation options to the app users. The UI of the app can be further improved. It is not quite intuitive. The pricing plan is quite competitive, so that's a plus. With a better UI, I believe this app can do much better.

很不错，能解决很多的问题。如果能更加智能就好了。 买A产品，免费得到B产品，并且A产品同时减100美金这个功能还是比较欠缺，特别是B产品可以让客户自己选择颜色的。

The app offers what we were looking for: a progress bar and auto-added free gift function with a clean design. You can customize settings to fit your specific promotion type, and match the look to your site. The app is easy to navigate. I did run into a minor issue while running my first promotion, but I really appreciated the live assistance— Janet was very prompt and attentive to try to resolve it right away.

It was easy to set up and get the free discount running. However, there were location-based needs that they weren't able to handle (pickup orders still adding the gift even if it's not in stock at that location and the inability to limit the free gift to shipping orders only). But, their support was fast and helpful to determine the problem and limitation.

Great customer service. Very helpful.

Very quick response from Janet, which is great with troubleshooting!

Great app! And the support team helps so much when i got problem.

Great product and excellent support.

There is a member who contacts you immediately when you communicate your problem, but it may take 2-3 days to investigate the problem. all things considered, I can say that I am very satisfied.

The app is easy to use and is very customer friendly! The customer service is fast and helps with any problem directly. Our only wish is that we can use a promotion twice at the same time, with different customer tags, but this is something they are working on. I can only recommend this app!

seems like a useful free app and seems like they will develop more. Worths trying. Help was quick too

Es muy buena app y fácil de configurar, pero solo permiten 5 promociones por volumen :( y yo necesitaba más de 100. El soporte es bueno. La desinstale solo por la limitación de promociones, pero en configuracion y atención es muy buena.