Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

MTX STORE

Sep 25, 2024  on Shopify

The customer service is good, the tool works well. Lots of discount options. All the issues that we had were solved.

Lightch8in®

Sep 24, 2024  on Shopify

This app is really great, it offers multiple discount options and is compatible with Shopify discounts. Their service is very prompt and efficient, thank you!

Starner Woodworking

Sep 23, 2024  on Shopify

App looks great in my store. Ive tried A bunch of gift apps and this one is the best! customer service is great too.

Aethon Active

Sep 22, 2024  on Shopify

Have found the exact discount for my requirment & the customer support is very good & friendly.

Outlet do Cazé

Sep 22, 2024  on Shopify

Precisei de ajuda para configurar mas no final deu certo e ficou ótimo! Várias opções de promoção e widgets personalizavéis.

AzulFit

Sep 18, 2024  on Shopify

This is a fantastic app with all kinds of customisations possible. Its super easy to integrate, use it with the store & helps increase AOV. We are delighted with our experience. The customer service is incredible. We are grateful to team members Sid, Diksha, Amit, who were relentless in their replies, alpha geeks & very kind enough with their helpful suggestions too. We had some placement issues on the cart page, and the entire team promptly fixed it for us. It's occasional to find such a combination of great features and outstanding customer service. Highly recommended to increase AOV!

PearlGleam

Sep 17, 2024  on Shopify

This is the best app everything is perfect this is how you get people to buy a must for every shop owner 5 Stars top

Myko Kids

Sep 17, 2024  on Shopify

Great app loaded with features and an amazing support. were quick to get online and sort things out. Easy to setup and configure and couldnt have asked for more.

HarioWS

Sep 17, 2024  on Shopify

This app has a great custom discount system. Their support is also top notch. Great experience so far.

PP-Berlin

Sep 16, 2024  on Shopify

Easy to use App with a lot of features and preconfigured templates for discount events. The app itself offers a intuitive interface with a lot of options that extends the default discount/coupon behavior from shopify. We use it as a great sales boost and the support from Skai Lama is excellent and very friendly. Would recommend it!

Heat

Sep 15, 2024  on Shopify

Great app with the most flexibility I've been able to find. Special link activation for free items that automatically add to the cart, tiered freebies that don't automatically add, plus free shipping based on customer tags, etc. I had some complicated set up needs and support was very helpful. Highly recommended!

Art of Hope

Sep 14, 2024  on Shopify

We've been using GWP and tiered gift progress bar for over a month now with no issues, increasing our AOV, and Conversion rate nicely so far... We've also been using tiered pricing and volume discounts for over a year, and I highly recommend this app. Their communication and support is excellent.

Artera Home

Sep 12, 2024  on Shopify

I have installed the trial app for 3 days. Although the app's features do not meet the number of promotions I want, I still vote 5 stars because the customer service team is very enthusiastic and always finds solutions to help me. Hope to be able to accompany theme next time.

EzzisDesigns

Sep 12, 2024  on Shopify

great Support team, i had a problem through setting tiered discount and they asked for a video call, we talked and get through the setting of my offer and it worked. great and patient team with a lot of knowledge of their app.

Premium Teas

Sep 10, 2024  on Shopify

Happy with the app. We have used it for months now with no issues. New custom features which we are already taking advantage of. I would recommend.

Wilder Land

Sep 09, 2024  on Shopify

Lot of options in the app and service is great. I asked for a way to set up a standard discount for premium members and got a very quick response with a clear loom video on how to set it up. Very helpful!

Minimalist

Sep 09, 2024  on Shopify

The app eliminated the need for Draft API, streamlining BOGO offer creation. The support team was incredibly helpful and responsive, even accommodating our feature requests.

Karma East

Sep 09, 2024  on Shopify

great experience working with the team. Good and simple ui to set up. Plus they custom fit the widget for us.

Wise Company Emergency Food

Aug 29, 2024  on Shopify

Team helped trouble shoot some initial issues seen after installing app but resolved them quickly. So far, app works great.

Astore Kuwait

Aug 28, 2024  on Shopify

Initially I found it a bit complicated to use; but then had a productive demo session with Diksha; who effortlessly explained every bit. Loved the interface and usability thereafter. Had a bit of mis-configuration by myself; so dropped Skai guys a message and they not only fixed it but enhanced it with their sheer experience. I totally recommend this app. I'd go for 10 stars had it be!

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