Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

NOCTURNAL

Dec 08, 2024  on Shopify

This has been able to make up for many of the things that Shopify can't do for us. And the customer service is TOP NOTCH. They are very helpful and it makes a BIG difference.

Jazwares

Dec 04, 2024  on Shopify

This app offers sophisticated discount features that are easy to set up and manage. What truly stands out is their responsive customer service team, who go above and beyond to address any questions or concerns promptly, helping to make any process more seamless and intuitive. Highly recommend for any merchant looking to up their store's promo capabilities beyond what Shopify natively offers.

QEJA Socks

Dec 01, 2024  on Shopify

Very easy to set up, and the default widget display looks so good already I only needed minor adjustments to make it look great on our site. I had a display issue initially, where the widget showed twice on my product page (this had something to do with the code for the Buy Now button) but the support team was able to fix it in no time. Thanks for saving our Cyber Monday!

Always Wet

Nov 28, 2024  on Shopify

Many different options, great price, great support. Actually the best Upsell App I have used so far! Love it

Casa Alessia

Nov 28, 2024  on Shopify

Excellent app and great customer service. Very quick and efficient in responding to requests and troubleshoots.

Breedwell

Nov 28, 2024  on Shopify

Once initial setup glitches were fixed by Skai and team (wouldnt show in drawer cart, if you use drawer carts), the app works great. Customer support is great and fast. When I had issue with drawer cart, they promptly fixed it. Also tweaked appearance, giving me options via a video demo after I pointed out what I would like to change. I tried couple other apps, this ended up the one we use mainly due to fast customer service response, but also pricing and features. Give them a try.

Fair Anita

Nov 21, 2024  on Shopify

Has the functionality I needed, especially ability to exclude customer tags. Amazing customer service. They helped me get my automatic discount up and running almost immediately!

Kuwa Supplements - UAE

Nov 21, 2024  on Shopify

Kite boosted our AOV significantly! While widget customization has some limitations, the overall experience and support are excellent.

Nutri-bay.com

Nov 20, 2024  on Shopify

The customer service on the Kite app is truly exceptional! The team is attentive, friendly, and lightning-fast in responding via chat. They make every interaction smooth and efficient, always ensuring that questions are answered and issues are resolved promptly. Highly recommend their service!

LOHY.

Nov 20, 2024  on Shopify

Kite has been amazing to use, all the discounts we have needed to create have been easy to navigate and the team has been wonderful with their support.

disKrafte

Nov 19, 2024  on Shopify

Support has really been great in addressing my queries for volume discount. They suggested and implemented a workaround that would work for my shop. Thank you for the fast turnaround and for resolving my query.

HélicA

Nov 19, 2024  on Shopify

Very good application for offering free products to customers. Customer service is exceptional and very fast. They helped me integrate the plugin into my custom theme.

Raw Roots

Nov 18, 2024  on Shopify

Very good App, and amazing support. I found a few bugs as well as requested some extra features, and it was solved within same day/next days with great precission. Highly recommended !

HighLoft

Nov 18, 2024  on Shopify

We required a very complex discount rule for a project where we collaborated with a UK Government for our E-Commerce store. Diksha reached out to us straight away and was able to get this applied to our store within a day! It was very straight forward and hassle free! Thank you

Le Buste Lingerie

Nov 14, 2024  on Shopify

Great product, easy to use and setup with really helpful CS. Only just started using and am totally loving it.

pro.skratchlabs

Nov 13, 2024  on Shopify

What a fantastic support team to work with! - We install this app today on a new store we manage (previously used it on another store we manage) and we ran into a little issue. But this app's support team jumped right on it and we are up and running

Uiixol productos con consciencia

Nov 13, 2024  on Shopify

It’s an excellent app for entrepreneurs looking to manage various aspects of their e-commerce website. The support team is highly efficient and always ready to assist. Definitely a must-have for your webpage!

PetPark

Nov 11, 2024  on Shopify

The tech team was very responsible; we encountered an issue, and they patiently spent two days helping us resolve it. We are very grateful.

SpatzWear

Nov 10, 2024  on Shopify

A great app for creating offers, it has worked very well for us. Customer service is very good and very fast too, I would recomend this app.

LittleMakeupLovers

Nov 10, 2024  on Shopify

I recently started using the Kite app. Very impressed with how easy it was to set up and activate. Customer service has also been great!

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