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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,869)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Andra Sina Skincare

Jan 12, 2025  on Shopify

he was patient and helpful when i had no idea what i was doing. Thank you lorenzo! you are a valuable employee for judgeme!

Bondivibes

Jan 12, 2025  on Shopify

This app is so much more than just adding reviews to your store. Its all the extra's they include and additional features continuing to launch. However its the round the clock customer service thats a game-changer! Thank you so very much

NAZROM

Jan 12, 2025  on Shopify

I required their assistance and received prompt support. I initially used the free plan for several months and was very satisfied. Recently, I switched to the paid plan, and I have no regrets as it offers more options.

OlhaHeadband

Jan 12, 2025  on Shopify

a really helpfull team. Soufiane handled rapidly my problem . he installed in a minute all the widgets required.

Oksana Fine Art and Design

Jan 12, 2025  on Shopify

Very impressed by this app, and also by the customer service. Worked with Daniel today for a couple of hours, as he helped me better understand the pros and cons of different ways we may use the app for collecting reviews from old customers. Looking forward to seeing more how they develop the internal logic and ability to customize review request emails and follow-ups, including for different types of product groups being sold from a single store.

Venus Trine Mars

Jan 11, 2025  on Shopify

I like this app a lot - I chose it particularly because it was simple to use and looks nice on my website. Whenever I have issues their support team is always available which is really handy :)

Lawful London

Jan 11, 2025  on Shopify

Nouhaila provided us with great customer service - she was professional and fast and provided us with a solution that we needed.

La'Quatta Cosmetics

Jan 11, 2025  on Shopify

We we are loving the features of the app so far. I love the integrations as well. It makes it easy for our customer to leave a review on the products they have purchased. I love the fact I can setup an automatic email to have sent to my customers after a specific amount of days to ask for their feedback.

The Village Merchant

Jan 11, 2025  on Shopify

Could not ask for better support and service. My issue and questions were answered within minutes by Igor who was friendly and knowledgable. Judge.me is one of my favorite apps for my Shopify store!

August Print Shop

Jan 11, 2025  on Shopify

I needed help setting this app up on my website so I contacted customer service. The the rep Lorenzo answered me within the hour and he was very helpful. Problem was solved within the day!

Nurtured

Jan 11, 2025  on Shopify

Added this app because of another retailer's great experience! Adding the widget is simple and looks clean. My product template required support's help to assist with the template. Leandro was quickly available and had this placed in just a matter of time. He was also able to direct other questions I had about Judge.me

CCF-Autopflege

Jan 11, 2025  on Shopify

Great Support, Amazing Tool! The support team at Judge.me is outstanding – fast, friendly, and solution-focused. Every issue I had was resolved immediately. The tool is easy to integrate and works perfectly. Highly recommended!

Serei Swim

Jan 10, 2025  on Shopify

So far, so good. Easy to use, service and communication are fast. Brian was helpful in removing something we didnt need!

BUCKLESBYGEORGE

Jan 10, 2025  on Shopify

I am an artist and not tech savvy. I ran into a few issues trying to imbed the app in my style theme. Daniel helped me via the live chat and he was so prompt in his responses and quick to fix the two issues I had. I am very happy with the service I received from them especially considering I am using the "free" version!

Blue Kite Personalised

Jan 10, 2025  on Shopify

"Complete instalation is not finished jet but it's going into right direction"... This was my initial thought before whole process was finished. Now it's finished and I could not be happier with assistance I received from Judge.me support team. Everything I was hoping for and more!!!”

Aerion™️

Jan 10, 2025  on Shopify

An incredible experience with support! Everything was clearly and neatly explained. I'm leaving this review as a sign of support and to confirm that you can always count on them 24/7. Many thanks to the fantastic agent Nouhaila, who was excellent in communication and suggestions. :D

Shemanzi

Jan 09, 2025  on Shopify

Great, easy-to-use app and very nice to small businesses. Thank you, Andrew, for doing a great job helping us to resolve the issues we have.

Premium Vitamin

Jan 09, 2025  on Shopify

Imported reviews from our amazon store and previous wix site. needed help with the verification process. Claudio was so quick to response and sort out the issues. Awesome support. Highly recommended.

My Nude Shade

Jan 09, 2025  on Shopify

Judge.me makes it easier for my customers to review our products and their shopping experience with our store.

DLS Motorcycle Parts

Jan 09, 2025  on Shopify

I had an amazing experience with Judge.me! I was struggling with some import issues, and their support team was incredibly helpful. They not only walked me through the solution but actually went the extra mile to handle the file for me. Their customer service is top-notch, fast, and efficient. It's rare to find a company that truly cares about solving your problems so thoroughly. Highly recommend Judge.me to anyone in need of reliable and supportive assistance. They've definitely earned my loyalty!

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