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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,869)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Praise Be Magnets LLC

Jan 08, 2025  on Shopify

I've only just begun using the app, but I needed support to help with the installation as I have no idea what to do (and my Theme didn't have the same words in the coding portion as what the installation wizard told me to look for). My tech, Andrew, was amazing. He connected to my store and updated everything I needed, was patient and answered all my questions on what to expect and how things would work. Thus far, would highly recommend!

Drink Delta

Jan 08, 2025  on Shopify

Honestly best costumer support I ever talked with. Talked with at least 5 different agents and everybody was nice and very helpfull.

Mr Vigour Supps

Jan 08, 2025  on Shopify

Absolutely love this app! The support team at Judge.me has been incredible behind the scenes. Whenever we've needed technical adjustments, they've consistently provided prompt and effective solutions. Their dedication to customer service truly stands out!

PeaceBites

Jan 08, 2025  on Shopify

My experience was easy. The chat box opened up. I was offered the opportunity to upload my Excel, which was easy. Thank you so much. I will sign up for the trial.

Acri.cl

Jan 08, 2025  on Shopify

I asked support if they could help me add a configuration to my landing page, Jess provided me with support and I am very satisfied, I achieved what I wanted and her attention was very kind. I recommend it!

レイコップ公式ストア

Jan 08, 2025  on Shopify

This app makes it easy to manage customer reviews and seamlessly share reviews for the same product, making it very user-friendly. The support team is also kind and reliable, so I can use it with confidence.

Northern Botanicals

Jan 08, 2025  on Shopify

Jon was super helpful, patient and kind! I had the best experience and sorted out all my issues/ questions.

Toden Industries

Jan 08, 2025  on Shopify

It's an app that actually works without the need of coding, which is rare in Shopify. It also has great customer service, which is additionally rare - on this planet.

Groovy Guy Gifts

Jan 08, 2025  on Shopify

Customer service is great Victor was very helpful and made everything really easy and simple to understand. 10/10 Stars

Atelier Grangeon

Jan 08, 2025  on Shopify

I have been using the app for a few days so it's very recent. But so far I love it and the support people are super helpful and super responsive.

Al Bayader International

Jan 08, 2025  on Shopify

I had the pleasure of working with Hoang, and he was incredibly helpful throughout the process. He assisted me with everything I needed and was extremely quick in his responses. I truly appreciate his support and dedication.

clic&crack

Jan 08, 2025  on Shopify

Parfait. J'ai eu besoin d'aide et ils sont très réactif. Ils ont réglés mon problème le jour même. Je suis ravie. Merci à vous.

Lionparts Powersports

Jan 07, 2025  on Shopify

Lorenzo was a HUGE help! Not only did he have great advice, he was really helpful in helping me integrating Judge.me to the site and went above and beyond on all levels. Thank you again Lorenzo!

Shirakaba Beauty

Jan 07, 2025  on Shopify

Excelente herramienta que ayuda a generar más veracidad ya sea si cuentas con una tienda online bien posicionada o si estas comenzando con un emprendimiento.

Furniwell-de

Jan 07, 2025  on Shopify

Andrew, the customer service agent at judge.me, helped me with very important questions, responded very promptly, and solved the problem accurately every time. His professional service is amazing. I would recommend the judge.me app to everyone because of their powerful features and customer service is the most professional I have ever seen.

Mindful Mealtime

Jan 07, 2025  on Shopify

Excellent customer service, app works really well. I'm impressed with the free version and would definitely consider the paid version in the near future.

lovethatleaf

Jan 07, 2025  on Shopify

Very happy with the app and especially with the support if anything's wrong or needs customising. Highly recommend.

LoomyDraws

Jan 07, 2025  on Shopify

This got to be the worst support I have ever encountered. Feels like bunch of bots that does not help at all except copy and paste. worst app

Pecard Leather Care Company

Jan 07, 2025  on Shopify

Amazing Amazing Amazing! What else can I say about the Judge crew? They are always helping and work the best to make sure your app is as gorgeous and user friendly as possible. Our reviews look stunning and they are always there to help.

Verbivore Candles

Jan 07, 2025  on Shopify

Really intuitive and easy-to-use for people like me who are super new to building a website and installing apps. I have the free version but will definitely consider upgrading if the time comes that I need more features.

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