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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,869)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Pukara Estate

Jan 13, 2025  on Shopify

Great review app. Switched from Yotpo and customer service helped to verify my reviews within less than a few hours.

R-Yolo

Jan 13, 2025  on Shopify

I reached out to support this night and it was exceptional - got all my questions answered promptly and efficiently. Thank you.

ON TIME STUDIO

Jan 13, 2025  on Shopify

top notch, crazy good. customer support was fire, all i had to do was describe what i wanted and they css coded it so fast.

The Broth Sisters store

Jan 13, 2025  on Shopify

Great Customer Support! ⭐⭐⭐⭐⭐ I reached out to Judge.me support for help, and they were quick, clear, and super helpful. Excellent service—thank you!

OcraMed Health

Jan 13, 2025  on Shopify

Abraão was prompt, explained everything clearly, and was a pleasure to work with. Couldn't of fixed this problem without him

On Your Left Apparel

Jan 13, 2025  on Shopify

The app is easy, intuitive, and powerful from what I've seen so far. More importantly, the team provides exceptional service and I'm not even a paying customer yet (though I plan to be). I have high standards, and they have far exceeded them.

ShopnShine

Jan 13, 2025  on Shopify

So far, so good! Easy integration and the slight issue I had, as if by magic someone in the live chat called Soufiane could see I had a problem with an import. Before I even had the chance to sort the issue they had fixed it for me. Excellent service and a brilliant app!

DsgnTouch

Jan 13, 2025  on Shopify

The staff was very enthusiastic. I would be charged in the future, but they told me it was completely free. There were many things I didn’t understand about the operation, and they sent me a collaboration request to help me complete all the subsequent work. I am very grateful for the staff’s time and enthusiasm.

Aio Nutri

Jan 13, 2025  on Shopify

Excellent support client, Hakima a été très à l'écoute et disponible pour résoudre les problèmes !

Selin‘s Lovely Finds

Jan 13, 2025  on Shopify

Der Support und die Hilfestellung durch Faissal waren klasse und super schnell er hat alles perfekt richtig eingestellt und war sehr freundlich!

Bears with Benefits US

Jan 13, 2025  on Shopify

A great app but even better customer support. Fast, uncomplicated help with solutions that work. Highly recommended.

Perfect Gift

Jan 13, 2025  on Shopify

Chris is super helpful as I have issues to installing widgets and email flows, he spent few minutes to settling the issues. Recommended this Apps.

DustBowlTough

Jan 13, 2025  on Shopify

Ok, so this team they have assembled is amazing. Thanh helped me out, and got me up and running despite running an older version that lacked the ability to run the options correctly. So their service was above and beyond any normal, hey try our app, doesn't work, well too bad, nope they stayed with it until it worked. I'm really excited to try this app and get things rolling online again. Sincerely, Bridgett, from Oklahoma.

Gold Stars

Jan 13, 2025  on Shopify

Andrew and Han were so helpful!! Very very fast response and they fixed my issue in less than a day. Really happy with the customer service and I highly recommend Judge.me!! Thank you guys!

Reverdecer Bisu

Jan 13, 2025  on Shopify

Abraão me ayudó! Un 10, tiene mucha paciencia. Thanks Abraão Pongo 3 estrellas porque la app no me parece del todo intuitiva.

Erin.Lane Bags

Jan 13, 2025  on Shopify

I have been using Judge.me for years. I have always gotten amazing customer service from adding features, to helping me lay out and expand my reviews online to help with all kinds of things. When I needed to be able to move some widgets around, and couldn't figure it out, Claudio did an excellent job helping me and found a duplicated piece of code was keeping me from being able to move block on my template. He was very knowledgeable and helpful! The support is super responsive and I have never had an issue getting the features or help I need in a timely manner.

The Yellow Dwelling

Jan 12, 2025  on Shopify

Great App and super easy to add reviews on your collection and product page. Grouping is a lovely option and would definetly recommend it

Bumbo Stationeries

Jan 12, 2025  on Shopify

We have been using this app for quite a long time. No issues yet, user friendly and quick setup. Good recognition in our country and other parts of the world.

Beneficial Basics Skincare

Jan 12, 2025  on Shopify

10/10 help center service and app usability. I had a few issues from a previous review app. Since going to Judge, the assistant who helped me fix issues caused by my previous app was amazing. Above and beyond assistance.

Lenzo Designer Eyes

Jan 12, 2025  on Shopify

Judge.me Product Reviews App: A Must-Have for E-commerce Success As the head of LENZO Designer Eyes, I was looking for a reliable and versatile solution to showcase customer feedback and build trust on our Shopify store. Judge.me has exceeded all expectations. Features That Shine Customizable Review Display: The app seamlessly integrates into our store's aesthetic, allowing us to match the review widgets with our brand identity. Photo & Video Reviews: Customers can upload photos and videos, which significantly enhances authenticity and helps new buyers visualize our eyewear products. Automated Review Requests: The automated emails requesting reviews have made collecting feedback effortless. It’s a great way to stay engaged with customers without manual intervention. Benefits for LENZO Designer Eyes Increased Trust: Honest reviews have become a cornerstone of our marketing strategy, helping us build credibility and drive sales. SEO Boost: The app generates review-based content, which has positively impacted our store’s search engine rankings. Multi-Language Support: Perfect for catering to diverse customer bases. Ease of Use & Support Setting up Judge.me was straightforward, and the customer support team is incredibly responsive

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