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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,529)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Pangino

Jul 02, 2025  on Shopify

An amazing app with great customer service that always helps me when needed! They have a very great staff that caters to all your needs. Keep up the good work, Judge.me.

Soul Lady

Jul 02, 2025  on Shopify

I have a specific requirements about the store rating, and Bryan helped me fix it, thanks very much for your good service and help.

石鹸工房COCOON(コクーン)

Jul 02, 2025  on Shopify

英語での設定は慣れない分少し大変ですが、わからないことがあれば、サポートの方に聞くとすぐに対応してくれるので、大変助かります。 無料の範囲でも十分に活用できるレビューアプリだと思います。

Big Red Beard Combs

Jul 02, 2025  on Shopify

I have contacted support a couple of times and each time I get thorough responses, immediately. I worked with Victor today and he was very helpful.

Kauri Breeze

Jul 01, 2025  on Shopify

The installation and setup is very simple and easy to operate. There is a free package which is very friendly to new brand websites.

Speckled Hen Store

Jul 01, 2025  on Shopify

Super quick and helpful support from the team, as well as being very easy to setup! Can't wait to focus on our reviews more now that we have this app, thank you Judge.me!

Mg Mist

Jul 01, 2025  on Shopify

Fantastic customer service!!! Exceptional! Although I wish the app would allow you to insert a buyers email after they leave a review when they don’t - so that it can be verified.

gloryoung21.com

Jul 01, 2025  on Shopify

Your immediate response to your inquiry is impressive. Time is very important in building a shopping mall, and when a problem arises, you can answer your inquiry very quickly. Thank you for your hard work.

Handbell Services, Inc.

Jul 01, 2025  on Shopify

I've gone solo with my company, so am constantly having to figure things out on my own. For the past two years I've needed to add reviews to my eCommerce platform (Shopify), but didn't feel I had the skill set to add a review app. I actually asked Gemini for suggestions. One suggestion was Judge.me, so I did a bit of online research and decided to give this App. a try. So happy with the results! I had issues with the final step of adding Widgets to each product. Customer service helped me work through the process, even offered a few options if one didn't work. No coding or steep learning curve was necessary. Judge.me's customer support walked me through it – 'couldn't be happier that I can now check this task off my list. Great service for an online product. Susan Berry (Handbell Services, Detroit)

Il mio negozio

Jul 01, 2025  on Shopify

“Ottimo eBook per chi vuole iniziare a guadagnare online. Spiegazioni chiare, strumenti pratici. Lo consiglio.”

Premierify Jewelry

Jun 30, 2025  on Shopify

I was having trouble setting up the app and getting my reviews to reflect on my page so I contacted support and Chatted with Tasnim and got all the help I needed and I'm all set up and ready to go. I highly recommend this app.

Cartfolio

Jun 30, 2025  on Shopify

Judge.me is a fantastic review app that adds real value to my store. It’s easy to use, seamlessly integrates with my theme, and helps build trust with customers by showcasing verified reviews. The automated email requests and beautiful review widgets are a big plus. Highly recommended!

Swiftvein

Jun 30, 2025  on Shopify

It's easy to use and has a lot of functionalities. Discovered a bug with the app but the support was quick to investigate it.

New Forest Clothing

Jun 30, 2025  on Shopify

Very good value. The support we received when transitioning from another we'll know Reviews Platform was very good. Would highly recommend!

Tiny Roo Australia

Jun 30, 2025  on Shopify

Great app - immediate responses each time we have needed assistance with any minor tweaks or changes to the app to best suit our store needs. We changed over to Judgeme. from another app - highly recommend.

Angry Miao

Jun 30, 2025  on Shopify

I have always been unable to complete the initial tutorial, even though I have already set it up. Other than that, everything is fine.

Vapes Online Shop

Jun 30, 2025  on Shopify

I was previously using an other service and had to find a replacement because of the poor customer service experience. I decided to try judge.me and had to contact their customer service twice for minor fixes related to my theme integration and they were absolutely brilliant, very helpful and fast to respond.

Miss Salsa

Jun 30, 2025  on Shopify

Its a great app, with a awesome customer support. if you are in doubt which review app to give it a go, just try this one.

Briq Interiors

Jun 30, 2025  on Shopify

very good app and absolutely great support. hakima went above and beyond to get the widgets exactly how i wanted. Very helpful and a huge credit to the team

Formation Jewellery

Jun 29, 2025  on Shopify

Super helpful and fast help chatting to a real person - when does that ever happen these days!? Will stick with the app just for that alone.

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