Taranker.Com Logo
Judge.me Product Reviews App logo

Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,739)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Jollstudio

Jan 23, 2025  on Shopify

I encountered some difficulties while installing the app, so I decided to reach out to their support team. I honestly didn't expect an immediate response—maybe within 24 hours? However, to my surprise, I received a reply within just 5 minutes regarding access, and Ismail resolved the issue within half an hour! I've read a lot of good user experience regarding this and I'm excited to try.

Vitamin You Cosmetics

Jan 23, 2025  on Shopify

I'm new to Shopify and don't have much experience with website-making. Judge.me is easy to set up, understand, and collect reviews! I love how it looks on my website and how easy it is to navigate on the backend. I also needed help and the customer support was a BREEZE! I had two issues and both were solved within 5 minutes. I highly recommend! :)

Lady Sweet

Jan 23, 2025  on Shopify

Un grand merci a Monsieur Oualid pour votre soutient vraiment vous avez été au top !! vraiment merci pour votre patience et votre professionnaliste c'est vraiment extrêmement appréciable. un service d'une très grande qualité qu'on retrouve que très rarement de nos jours. Oualid a répondu parfaitement à mes attentes et a même été force de propositions !! service client 5 étoiles !!!!!!!!!

Brook

Jan 23, 2025  on Shopify

Great app, super fast support. Haven't found any issues so far – does what I need it to and highly customizeable.

Babies4less

Jan 23, 2025  on Shopify

Very happy I had Lorenzo helping me and honestly he was so helpful and really helped me get my reviews fix on my website also helped me set up the review widget, 5 star customer service, Thank you Lorenzo

Mixed Bag Comics

Jan 23, 2025  on Shopify

Excellent customer support. I just installed the app and the rep was extremely helpful with getting everything set up for me.

株式会社片岡商店

Jan 23, 2025  on Shopify

安心して使えています。レビューアプリはこれで全く問題ありません。 しかも無料から使えるのが大変助かります。

WOLFF

Jan 23, 2025  on Shopify

Abderrahman helped me very well via the live chat. Also his coworker, but I can't find his name anymore. Great support!

Classy Stella

Jan 22, 2025  on Shopify

1) This app does not provide much control to the store owner. I can't delete or modify a review. A customer can modify their own reviews if they go through the Judge.me website. THIS IS NOT OK. 2) The company "judge.me" emails my customers from a "judge.me" address rather than my store's address. 3) A product reviews app should be invisible to the store owner's customers, meaning that my store should be the public point of contact, not "judge.me." Judge.me fails on this point. I am astonished that this app is so highly rated and, frankly, suspicious whether this apps ratings in the Shopify store are real. 4) No way to test the app without messing up my own store stats.

Arozzi Europe

Jan 22, 2025  on Shopify

We are in the process off migrating to Judge.me from another review app so we are just starting out. But it seems really great so far, especially considering the price which is much lower compared to the competition. We also had some questions about importing old reviews and got help within minutes from the support team. 5/5 stars so far!

Kerbi

Jan 22, 2025  on Shopify

J'étais sur Klaviyo Reviews et finalement, j'ai sauté le pas pour Judge.me. Prix attractif, meilleures fonctionnalitées, SAV ultra réactif et précis ! Je recommande :)

Blend+r

Jan 22, 2025  on Shopify

This app has been an excellent tool for managing customer reviews on our store. It is extremely easy to use and user-friendly. We can quickly approve, respond to, and edit reviews. Additionally, it has helped us increase our sales by making our customers' feedback more visible. Highly recommend!

Rockport Candle Company

Jan 22, 2025  on Shopify

This app makes it easy for us to collect and display our reviews, and when we have any issues the support goes above and beyond to make it right. Thank you!

DMEsuperstore

Jan 22, 2025  on Shopify

Very happy with the layout and ease of use. Support has been responsive and we are very pleased overall. We have used other rating apps and this is by far the best. Very customizable

Raw Feeding Dagenham

Jan 22, 2025  on Shopify

Perfect app, one of the few that integrates with loyalty apps and the help and support is quick and helpfultoo

Little Sweetheart

Jan 22, 2025  on Shopify

Fantastic app and wonderful customer service received from lorenzo! I had trouble adding a carousel to my home page and he got it done for me so quickly. Really impressed!

Shopweekesfamilyfarms

Jan 22, 2025  on Shopify

Brand new to the App but it seems great! Needed assistance getting started and Ron was very professional and helpful!

Backpack Bazaar

Jan 22, 2025  on Shopify

Great customer service from Brian. The team is always rapid to respond and willing to go the extra mile to assist me with anything

Luv2bead Jewelry & More

Jan 22, 2025  on Shopify

I am so excited to start using this app. I am pleased already! Jess was so helpful and knowledgeable :)

FullTuck

Jan 21, 2025  on Shopify

Considering I removed the paid version and went back to the free (it is the right fit for now for the shop I just purchased and are reviving), the guys at Judge.Me have been very helpful in getting things working when I break them! Even going into my theme and fixing it for me. Much better than me going in there and causing who knows what damage. Thanks team.

Scroll to Top