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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,529)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

SoundStoreXL

Jun 27, 2025  on Shopify

Der var nogle problemer med knappen til at skrive et review. Deres support chat brugte en ai der ikke kunne hjælpe, men da jeg kom frem til en menneskelig agent blev problemet løst hurtigt

Malhar Chikki & Dry Fruits

Jun 27, 2025  on Shopify

Excellent Support & Seamless Integration! We’ve been using Judge.me for product reviews on our Shopify store, and the experience has been outstanding! The app works smoothly out of the box, but what really impressed us was the incredible support team. We had an issue with structured data and Google not showing product ratings. The Judge.me team quickly stepped in and helped us implement a custom solution for JSON-LD rich snippets that pulls accurate review data — all without breaking our theme or duplicating schema! Their team was: Responsive and friendly Technically sharp (understood Shopify Liquid and metafields deeply) Super fast in making the fix live Thanks to them, our product ratings are now eligible for rich results on Google, and everything looks great! Highly recommend Judge.me — not just for the powerful review system, but also for the dedicated support that truly goes above and beyond. — Afojet Infotech / Malhar Chikki

Brittany Christina Home

Jun 27, 2025  on Shopify

I love this app! It is so seamless and does everything I need it to do. Very user friendly for a small business owner. The customer support team is great as well! They answered my chat immediately and was able to fix the problem I had. I highly recommend!

Jamies Horse Jewelry

Jun 27, 2025  on Shopify

Support is outstanding. Between the AI character and the actual human person they quickly solved my issue. Wow!

SOUU BEAUTY

Jun 27, 2025  on Shopify

This app is exactly what we were looking for! The support team is responsive and really helpful. Highly recommended!

RealDogs

Jun 27, 2025  on Shopify

Had some problems and they resolved it in a few minutes via chat! So happy with the app, price-quality is the best of the market i think. I hope thay add automatic translation by default soon

Scraffi

Jun 26, 2025  on Shopify

il problema è stato risolto con successo, personale molto gentile,paziente e molto competente nel suo ambito

What A Diva Wears Boutique

Jun 26, 2025  on Shopify

I reached out to these guys because I was having issues embedding the app on my new website they install everything in a matter of mins. Thanks for the support.

soleira

Jun 26, 2025  on Shopify

I had a fantastic experience with Shopify's customer service, and I want to extend a special thanks to Victor for his outstanding support. Not only was the service incredibly fast, but Victor handled my issue with impressive efficiency and professionalism. He solved my problem quickly and made the entire process smooth and stress-free. What stood out most was his humble and respectful manner , a truly rare quality in today’s customer service world. Victor, thank you again for your help. Shopify is lucky to have you on their team!❤

Juvens Shop

Jun 26, 2025  on Shopify

I had an amazing experience shopping here. The quality of the products exceeded my expectations and the customer service was very responsive and helpful. Shipping was fast and packaging was perfect to ensure everything arrived safely. I highly recommend this shop to anyone looking for reliable and high-quality products. Will definitely shop again!

Zeba Absolute Oil

Jun 26, 2025  on Shopify

Felix was amazing awesome support. Nothing was too much trouble. I appreciate your service so much

Inanna Emporium

Jun 26, 2025  on Shopify

"I’m new to using Judge Me, and I’ve got to say, the team has been incredibly helpful from the start! They’ve guided me step by step through the setup, making everything so much easier. Their support has been top-notch, and I feel much more confident using the app now. I’m excited to see how it helps my store grow. Highly recommend if you're just starting out!"

SriVaraha Foods

Jun 26, 2025  on Shopify

Excellent app! It's easy to use, looks professional, and offers great customization for review emails. After testing several apps, this one stands out — especially with the features available on the free plan

Crazy Kangaroo

Jun 26, 2025  on Shopify

Great app. The support is genuinely brilliant. used livechat a few times and never fail to get great service. thanks!

Just a Teez Shop

Jun 26, 2025  on Shopify

Needed help with integration and Victor from their team took care of it. Easy to customize afterwards and they offer customer support. Thanks!

GORRION EU

Jun 26, 2025  on Shopify

He necesitado ayuda para configurar el carrusel de reviews en dos páginas y la persona que me ha asistido fue muy amable y ágil. Ha logrado configurar la pagina como yo quería. Excelente!

Indicrest.shop

Jun 26, 2025  on Shopify

Hi Abderrahim, Thank you so much for your excellent support! I truly appreciate how quickly and efficiently you handled both my requests. The star ratings are now displaying perfectly on Indicrest.shop, and everything looks great. Your team has been incredibly responsive and helpful throughout the process. It’s rare to find such professional and prompt support — it really makes a difference. I’m very happy with the Judge.me app and will definitely recommend it to others. Thanks again! Warm regards, Ateeq

PrimeLight Design

Jun 26, 2025  on Shopify

Had a few issues with setup, but online (human) help has sorted it all out. The app seems pretty good but have not fully tested it yet. As with most apps on the 'free' plan, it's not long before you need to get further into the app to fully setup, which requires the paid plan. It's not expensive though.

Shilvera

Jun 25, 2025  on Shopify

I've used judge.me for most of my previous stores and it's my go-to because of the free features and especially because of the helpful and friendly customer support agents!

Dezis.lt

Jun 25, 2025  on Shopify

Have only used it for a short time, but so far if an issue came up, the support team fixed it quickly.

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