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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,818)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Vyral

May 29, 2024  on Shopify

great service and support when ever i need it great for our customers to see honest reviews also love the integration options you have with it very diverse

Frosty Fabrics

May 29, 2024  on Shopify

The level of service provided by the Judge.me team has been outstanding. Thank you again (Nouhaila)!

KOKO WAX

May 29, 2024  on Shopify

Excellent! The support team is highly responsive and professional. I highly recommend their services!

Creative Genius Hub

May 29, 2024  on Shopify

Perfect customer service, very helpful and efficient! All my store needs in one app for my product reviews.

Bath and Body Base Ltd.

May 29, 2024  on Shopify

Early feedback, just installed the app and very happy with features and function so far. Initial support issue dealt with in lightening fast time by Thanh. Thanks!

BAR TIMES SELECT

May 29, 2024  on Shopify

I was having trouble with the installation and was feeling quite frustrated. However, the support team, especially Ron, was incredibly responsive and immediately assisted me through the chat. Ron's professionalism and kindness truly stood out. He not only guided me through the installation process but also took the extra step to customize the widgets to match my store's design. I am genuinely grateful for the exceptional support and assistance provided. Ron's dedication and quick response have made my experience with Judge.me outstanding. Thank you so much for your help!

Key's Crafty Corner

May 29, 2024  on Shopify

Ron was amazing and went well above/beyond what I expected in such a short period of time. Very professional and knowledgeable with quick requests. Great customer service! Took something that I was banging my head against the wall about and made it all better along with explained how everything was done.

Scarlet

May 28, 2024  on Shopify

Andrew from the team is a total legend. Was so helpful and was the reason I decide to proceed with transferring over to Judge.me. Thank you Andrew!

The Caribe Vegan

May 28, 2024  on Shopify

I worked with Ron in customer service and he helped me so much! He truly went above and beyond to help me set up the app and small issue with importing orders.

Metro Bookstore

May 28, 2024  on Shopify

One of the best customer service experiences I have had, Brian is the right person in the right place!

PetMax

May 28, 2024  on Shopify

Great app with an affordable price. The customer service from Judge.me is prompt and very helpful - Han was super helpful. Would definitely recommend trying this app.

16 Stars LLC

May 28, 2024  on Shopify

Abraao was very helpful, very communicative and very pleasant to talk to while he was helping me set up my ratings, he knew what he needed to do, helped me with settings and most of all was very courteous.

Herb Stop - Arizona's Herbal Store

May 28, 2024  on Shopify

Very helpful in helping me with tweaking the look as well as explaining different options to me. Thank you! www.herbstoponline.com

Richards Guitars Of Stratford Upon Avon

May 28, 2024  on Shopify

Fleeced by Yotpo for years - scared to lose reviews I have built up. Judge.me have made every single process easier than you can ever possibly imagine to transfer all your data and keep all the essential widgets that made Yotpo a success. So far - so good! £200 a month saved

Case4You

May 28, 2024  on Shopify

I've been using the service for some time - convenient, intuitive, well-integrated with other applications, fast technical support. What else do we need?

ChibiJay Shop

May 28, 2024  on Shopify

There needs to be more ways to customize the coupon that is sent out using the app. There should be an option to apply it to certain collections only in case you have collections you don't want discounted (ie Clearance). Using a static coupon solves this, but then everyone can find that coupon using a coupon finder app, not just the person who leaves the review which defeats the purpose.

Carton Blanche

May 28, 2024  on Shopify

I was impressed with the myriad options, as well as Leandro's patience in helping me make numerous changes to make the Judge.me app blend in with our store.

The Arm Bar Soap Company

May 28, 2024  on Shopify

Excellent customer support! We had to switch over from the deprecated Shopify Reviews app and had some issues with it but they were very helpful in making the transition over. Would recommend!

DKLOR

May 28, 2024  on Shopify

Terrible application, followed their guide of how to upload review by CSV file and spent over 7 hours totals because their support assistance told to do it different and no matter what I did the system didn't managed to upload it. my biggest saver time tip for you - don't use this app!!

My Store

May 28, 2024  on Shopify

I setup my product reviews and I got help from customer support almost from scratch to finish - their knowledge was incredible. There are many possibilities in this product Judge.me but also if you want, it is super easy to setup and get running too. The integration with my shop works smoothly too.

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