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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Whiskey Road Hat Company

Aug 05, 2024  on Shopify

Very useful app, and their customer service is also quick and top-notch. Abderrahman and the rest of the team have been very helpful!

LeafEssent

Aug 05, 2024  on Shopify

Got the best onboarding and support from Soufiane. Never had this kind of service from a service so definitely a big recommendation to work with judge.me.

Mother-ease Cloth Diapers

Aug 05, 2024  on Shopify

So far, the app is working as it should. I have needed customer service assistance once, and Abderrahman was very helpful and quick to get what I needed done.

A-Kem

Aug 05, 2024  on Shopify

A very good app which works natively with Shopify, and when I had an issue Abderrahman the support representative was very good, very fast and fixed my issues easily

Aurooz

Aug 05, 2024  on Shopify

Amazing And the team is really helpful, they resolved our all issues. Fantastic app Highly Recommended.

FinA Wellness Store

Aug 05, 2024  on Shopify

I had a great experience using the Judge.me app, thanks in large part to Mohamed's excellent support. He was very knowledgeable and patient in explaining everything I needed to know. I would definitely recommend both Mohamed and the Judge.me app.

SereneCozy

Aug 05, 2024  on Shopify

I would recommend this app as it is best for reviews. Mohamed assisted me to do the set up in my store with fast response.

The Foalyard

Aug 05, 2024  on Shopify

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV. I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature. There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect. In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy. Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright. While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces. It is a shame though that none of these apps can do the job fully and properly. :( The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually... This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

L'Occitane Poland

Aug 05, 2024  on Shopify

Perfect 24/7 support, great features and benefits. Andrew promptly helped me fix my script and adapt it to our template.

Lucini London

Aug 05, 2024  on Shopify

I'm really liking the Judge.me app it's got many features, one key feature that stands out that is not available in other review apps I tried is the product grouping feature. We sell bikinis and sell a top and a bottom separately on different product pages, allowing customers to easily mix and match on sizes. We wanted it so that if the product page for the bottom had a review posted it would also be shown on the product page of the top automatically. With Judge.me you can do this easily. They also have an email template builder for constructing templates for inviting customers after purchase to review the product with easy call to action and reminders. This coupled with fast reactive and friendly support and a premium tier that is only $15 per month this app is a no brainer and I've got myself set up ready to go in no time. This is a top review app for Shopify.

Ohelo

Jul 31, 2024  on Shopify

Amazing customer service. Hakima sorted out a linked product issue for us straight away and was a pleasure to deal with. App works really well, but customer service when needed is fast, efficient and actually helpful!

Skinny Coffee SuperBoost

Jul 31, 2024  on Shopify

Support is always keen and fast in solving our issues. We wanted to exclude the widget from some pages and in less than 30 minutes we had it solved with Customer Support help.

AllMatters

Jul 31, 2024  on Shopify

Faissal is an absolute wizard and made the review widget look perfect on our website in a matter of minutes. We've been using judge me for 5 years and are extremely happy

Kaamos Co.

Jul 31, 2024  on Shopify

The App has been working great. There were some small problems but I got them fixed super fluently with the customer service (Thanks Rodrigo!)

ZAINTO Bag

Jul 31, 2024  on Shopify

I am very happy with this app. I had a great experience with Hakima The support I have received during chatting time with her was satisfy She got the issues resolved quickly and it was absolutely perfect. I went back and asked questions and She was so kind and helpful. Absolutely pleased with my experience!

Valite

Jul 31, 2024  on Shopify

Schnell und einfach geholfen beim Einrichten von Reviews für mehrere produkte/Bundles, guter Support!

Kumaio®

Jul 31, 2024  on Shopify

The customer support is absolutely amazing—responsive, helpful, and always there when we need them. We couldn’t be happier with our choice. Judge.me has been a breath of fresh air after our terrible experience with another review app. From day one, it’s been easy to use and packed with all the features we need. Highly recommended!

Seersify

Jul 31, 2024  on Shopify

I have got an issue with displaying carousel images of the reviewers on the store homepage. Brain promptly gets back to me with his prompt fix! Very good service! Thank you very much.

ELIXIR

Jul 31, 2024  on Shopify

this will be a perfect review importing app , if they consider adding an option for editing reviews under each product. currently there is an option to edit reviews only as a common for all products or we have to spend a whole time on csv file. Hope they ill add it in future

MaxTalker

Jul 22, 2024  on Shopify

他们的服务非常棒!技术人员 Andrew会帮助我解决各种模板自定义和设置问题。 你能得到的不仅是一个强大的应用,还有一系列完美的售后服务帮助!

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