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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,818)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Hardly Initiated

May 28, 2024  on Shopify

Excellent customer service. I was having issues with setting up integration between Klaviyo and Judge.me. Their customer service team (Cassiano and Ben) were very patient and detailed, and helped me solve the issue. Very professional customer service. Highly recommended.

Up Glad

May 28, 2024  on Shopify

Customer service is God tier. Messaged them at 2:19 a.m. with stupid questions and they (Brian) immediately responded with nothing but positivity. 10/10

House of Tomes

May 28, 2024  on Shopify

The product is so easy to use. And when I needed support with adding a review bar to my homepage the team were super fast in responding, super helpful, really friendly and happy to answer any of my questions. My issue was solved so fast.

DOGORA

May 01, 2024  on Shopify

Andrew was very helpful and answered, guided me through all of my questions. Strongly suggest his help made me feel comfortable with the app.

Shoran Japan

May 01, 2024  on Shopify

I am beyond satisfied with their support. I had some trouble setting up the app, but Ron helped me with everything. He even customized the star colors and created an email template with the logo"He went out of his way to support me so well. Honestly, when I first saw the message in the chat box, I thought it was AI (even it said "I'm a human") and was not expecting it at all but they did a perfect job. Thank you so much. I highly recommend this app and the support it offers.

East West Company

May 01, 2024  on Shopify

Ron who assisted me with installing the widget on my site was very helpful and knowledgeable. He also gave me some great tips on how to get more reviews from customers. Thanks Ron!

JADREY

May 01, 2024  on Shopify

Ron from Judge.me was amazing and patient with helping Jadrey.com set up the Judge.me Widgets. My review page now looks very easy to navigate with my store branded colours and a customized review email all setup nicely. Thank you so much Ron.

Matchstick Goods

May 01, 2024  on Shopify

I had a few formatting issues when I installed the app on a third party theme. I tried in vain to fix them myself with my limited code experience. I finally reached out to customer support, and they fixed the issues incredibly quickly. They were very responsive, kind, and patient!

Canine & Co

May 01, 2024  on Shopify

I was installing the app and hit a snag. Nouhaila helped me via chat in real-time. This onboarding process and the assistance I've received, even though I'm just trying out the Free Version for now, is hands down the most friendly, professional and efficient customer service I've ever experienced. I'll be adding to this review once we've had it running for a while, but so far - everything looks golden!

Pandora Narghilea Shop

May 01, 2024  on Shopify

I've changed my old app because of the lack of features and the price. This app is very complex. It gives you everything and the customer service is amazing. Totally recomend it.

www.Idyoclothing.com

May 01, 2024  on Shopify

Awesome app! Customer service is excellent!! Ron was very helpful and patient. He helped me out the widgets to my website within a few seconds. Thank you!

The Longbow Shop

May 01, 2024  on Shopify

Fantastic support on importing our old app reviews - sorted within minutes absolute superstars thank you!

My Islamic Journey

May 01, 2024  on Shopify

I feel SO HAPPY. Why can't all apps have service like Judge.me? Cassiano and Gabriel are amazing.. They were so patient with me and executed diligently on all of my requests. Excellent service. Overall very happy with downloading this app for my small business.

Lionage

May 01, 2024  on Shopify

This app does everything you would expect and more! When I ran into a problem, their support was there immediately. Shoutout to Cassiano for helping me out when I had a somewhat unusual request of moving over all my reviews to a different product.

Sfoglini

May 01, 2024  on Shopify

Just installed it and it looks great. Had a little trouble with the install but their chat support fixed everything quickly and easily. Thanks!

MyTea.dk

May 01, 2024  on Shopify

This app is insanely good! And even better is their customer service! Absolutely fantastic customer service.

Ave Mariabell Designs

May 01, 2024  on Shopify

Fast response time and very easy to communicate with. Fixed the glitches immediately. Thanks Judge.Me!

HB Marketplace

May 01, 2024  on Shopify

Sehr gute Reviews App vor allem auch mit dem kostenlosen Plan und außerdem mit dem schnellste App Support, den ich je erlebt habe.

CavHooah.com

May 01, 2024  on Shopify

I'm a brand new user and Leandro has been super helpful in getting me set up. Looking forward to getting lots of reviews!

bogl® supportive skincare

May 01, 2024  on Shopify

Cassiano was fantastic! He helped me figure out my issue and then fixed it for me! I've had nothing but a great expereince with Judge.me.

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