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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,818)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

All Natural Arts

May 01, 2024  on Shopify

Great customer service! Rodrigo, went above and beyond! He made the transition from the Shopify App to Judge.me extremely smooth. I highly recommend!

kenswares.com

May 01, 2024  on Shopify

Judge.me has been FANTASTIC in their support - they were very prompt and kind in helping answer my problem/queries! I can't thank them enough - and this review tool, I've heard, has been highly recommended

Rested Pillow Mattress

May 01, 2024  on Shopify

I was reaching the deadline to select a new App for product reviews on my website (as the current Shopify Product Reviews is going away). Of all the companies out there, I selected Judge.me, but was worried about how the integration would go. I must say I am blown away by the customer service (in chat!!) and skills from Judge.me to help me out. They were able to either point me in the right direction or handle almost all of my requests. Thank you for making it seamless! - Allison Gillespie, Owner, Rested Pillow Mattress (restedpillow.com)

Lilly's Bathcarry

May 01, 2024  on Shopify

Customer service is outstanding! Abderrahim was very quick at resolving my request for assistance installing this properly...absolutely not Judge.me's issue it is my non-tech savvy issue. Kind, professional & quick!

SJ 3Designs

May 01, 2024  on Shopify

Anytime I need help they are quick, knowledgable, and kind in assisting me. I really enjoy this platform and even more so enjoy the customer service.

Chili F*cktory

May 01, 2024  on Shopify

All good everything! Pretty easy to start with Jugdeme. Have to give them 5 stars already. Hopefully our journey is all good in the future too! :D

soothing skies

Apr 30, 2024  on Shopify

I would highly recommend this app for it's easy user experience, along with fantastic user support. Andrew from the Judge.me team was excellent at helping me through the setup.

COFFEE STYLE UCCオンラインショップ

Apr 30, 2024  on Shopify

I was having trouble getting some star ratings, but after making an inquiry, they responded immediately. I am very grateful. The settings are also freely customizable and convenient.

The Threaded Nest

Apr 30, 2024  on Shopify

Installatation and customization were a breeze with the help of their support member, Ron. Set up and done within 5 minutes!

TC-Customs

Apr 30, 2024  on Shopify

The agent that helped me, Ron, was professional and quick with helping me get my Shopify website updated with the Judge.me app. He answered my questions and made me feel comfortable through the process.

Intoleran

Apr 30, 2024  on Shopify

Worked so easily and had instant customer support which setup and customised it so it would match my website layout and colours! Really happy with the result, makes the pro plan worthwhile

Carolyn Arends Shop

Apr 30, 2024  on Shopify

I just installed this app (and imported all reviews from another app) and received the most amazing support from Abraão. He magically appeared via Chat as I was trying to do the install and did it all for me, explaining everything he was doing at each step. I wish every service had this kind of customer support!

Bonesse

Apr 30, 2024  on Shopify

Abraao was so helpful and quick in everything I asked, he helped me to finish the installation of the app and customized it for me too, very happy with the customer service.

Lord of Gem Rings

Apr 30, 2024  on Shopify

As a newcomer to this app, I'm still in the learning phase of customizing it to my needs, but my experience has been great so far. Initially, I struggled with placing star ratings where I wanted them and the support I received from Abraao from Brazil was exceptional. He promptly assisted me in resolving the issue with the star rating placement, which was a great relief. I'm now eagerly looking forward to exploring the full potential of this app.

BIOLOCK™

Apr 30, 2024  on Shopify

Abraao was patient and quick! Thank you for helping me figure my issue out. Love this app, easy and fast. Great customer service!

RaiderFab

Apr 30, 2024  on Shopify

Signed up today for the free version. Easy setup. Had a glitch with my website pushing the reviews below another section and I could not switch their position on the page. I emailed support, but when I was messing with settings, a chat popped up, and was a man named Abraao asking how setup was and if I had questions. I explained, and within a few minutes, FIXED! I signed up for the upgraded version because nobody has had support on a free app in like 20 years! Highly recommend.

Patchwork Puppies

Apr 30, 2024  on Shopify

Abrááo was a big help to me today! For some reason I couldn't get the app installed correctly on my store, so he jumped right in and figured it out. I appreciate good customer service, and I believe he met my expectations and exceeded them. Thanks for helping me out!

Marie Mize Advanced Skin Care

Apr 30, 2024  on Shopify

Gabriela went the extra mile and helped me to completely install the app with ease. Awesome customer service! Thank you!!

Skincare Co

Apr 30, 2024  on Shopify

I just started with the app, so no feedback on functionality, etc., but the support is great. Quickly helped me with installations and customizing the way reviews look on my website. Thank you! <3

Closet Core Patterns

Apr 30, 2024  on Shopify

We have been using this app for a while, this time we wanted to update our templates to multilanguage, and while the instructions were clear, I had a few quesitons, and Gabriela was very responsive, respectful and knowledgeable. Get this app if you are considering it!

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