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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,219)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Cozy Igloo

Jun 09, 2024  on Shopify

A guy from the support team named Andrew was very helpful when I had a request to customise the widget colour to match my theme. Would be great if we had the option to customise the widget style on our own, but for now everything works fine.

TidyStop

Jun 09, 2024  on Shopify

Fast respond and they have a resolution right away. Highly recommended. Big ups to Ron the guy that helped me

The Health is Wealth Project

Jun 08, 2024  on Shopify

Support was super quick to respond and very helpful in getting my review feature set up on my shopify website

PAREMINA

Jun 08, 2024  on Shopify

Very efficient customer service team that helped me solve the problem quickly. The most important factor in choosing an app is the customer service team. Thank you for your assistance. This team truly knows how to solve technical problems.

HealthFulBeautyLife

Jun 08, 2024  on Shopify

Judge me and the support team (Igor) helped me with my issue in just a minutes thanks to them and highly recommended with 5***** ^_^

Iris Essentials

Jun 08, 2024  on Shopify

I recently had the pleasure of interacting with Judge.me's customer support team, and I can't say enough good things about my experience. From the very beginning, their responsiveness and professionalism were evident. I reached out with a few questions about integrating Judge.me with my e-commerce platform, and their support team was quick to respond. Not only did they provide clear and detailed answers, but they also offered additional tips to optimize the integration and get the most out of the app. One of the standout moments was when I encountered a technical issue that I thought would take days to resolve. To my surprise, the support team jumped on it immediately and had everything sorted out within a few hours. Their technical expertise is impressive, and they communicated every step of the process so I was never left in the dark. What truly sets Judge.me's support apart is their commitment to customer satisfaction. They went above and beyond to ensure all my concerns were addressed, and even followed up to make sure everything was working smoothly after the issue was resolved. In a world where good customer support can be hard to come by, Judge.me has set a new standard. Their team is friendly, knowledgeable, and genuinely cares about their customers. I highly recommend Judge.me not only for their fantastic app but also for their top-notch customer support. Thank you, Judge.me team, for making my experience so seamless and enjoyable!

Tiendas de Eficiencia

Jun 08, 2024  on Shopify

Aplicativo muito bom para uso. O atendente Cassiano foi muito atencioso nos meus pedidos. Quero deixar aqui meus agradecimentos a este funcionário.Parabéns.

Soil of Beauty

Jun 08, 2024  on Shopify

⭐️ Amazing and quick customer service ⭐️ Affordable pricing with a lot of features ⭐️ Good integrations ⭐️ Easy to manage in the backend dashboard ⭐️ Easy way to build review request emails.

Spirited Grace

Jun 08, 2024  on Shopify

I just installed this app and so far so good: it is very easy to use and the results are more than satisfactory. Thanks to Judge.me for the opportunity to use a fundamental tool for the growth of my small business.

LumiPop

Jun 08, 2024  on Shopify

Really good free app with an amazingly good support! The team is always super responsive and helpful! 5 out of 5! Some details could be improved (such as a more modern design) but for a free app it is really really good, I highly recommend it!

KIMKINIS

Jun 08, 2024  on Shopify

ben from judge.me is great. he really helped me fix my issue in a high stress situation, thank you ben!

Velaromático

Jun 07, 2024  on Shopify

Rodrigo me ha ayudado a la perfección con un problema que tenía con Judge.me. Gracias! Lo recomiendo totalmente.

Kalynna

Jun 07, 2024  on Shopify

Tres bonne application, vraiment top pour tout type d'avis je recommande vraiment pour les e commercans debutant et experimenter

Tough Trucks For Kids

Jun 07, 2024  on Shopify

The ULTIMATE customer review management solution. Love how it automatically adds new customers to the workflow to send review request emails/links which helps our brand collect reviews on autopilot. Easy to install and use. At ToughTrucksForKids.com, we love the email notifications from Judge.me about our new reviews.

Kajinoor

Jun 07, 2024  on Shopify

Judge.me has been a great upgrade to our store. I contacted Judge.me support with a technical question and was astonished at the immediate response I received from their support person, Han. We emailed back and forth and got my issue resolved. I was really impressed with Han's prompt attention and knowledge base. All in all, I have to say it was the quickest, most pleasant IT support experience I've ever had! IT professionals - you need to take note of how this should be conducted. AAAAAAA+++++++ - Alfred Branch, Branding Director, Kajinoor.com

OxyFlow

Jun 07, 2024  on Shopify

Judge me is a great app to use with great customer support. Especially their support agent Nouhaila was great help to me and resolved my issue without hesitation!

PureTime

Jun 07, 2024  on Shopify

Fantastic app with a lot of rich features at a very competitive price. A very quick and helping customer service on top of that.

Gente chique

Jun 07, 2024  on Shopify

I was unable to get the application right, as I had installed and reinstalled it and this caused me problems, so I asked for help and Leandro immediately responded to me and resolved in minutes what I spent the whole afternoon trying to resolve, he installed it himself, did it all. Thank you Leandro, 10.

SusRebel

Jun 07, 2024  on Shopify

Early days of just starting to use this app on a store without any reviews yet. The team have already been actively assisting with integration. Thanks!

PractiPrep

Jun 07, 2024  on Shopify

So far, costumer support is great! Fatima and Hakima were very helpful and fixed a code for me. Thanks a bunch!

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