After wasting 2 hours of my time, I deleted the app to find another one. Changing over from Product Reviews as a mandatory change from Shopify, this app was recommended. But they require their own .csv format which requires you to MANUALLY change each product link and date of review removing the TIME of the review manually and adding the LINK MANUALLY because it is different the the Product Views Export. Unless you are a new business, save yourself a nightmare.

Ya son muchos años trabajando con su aplicación y sus técnicos, me atienden en mi idioma y son eficaces y amables. Cada vez que actualizo un tema me instalan los widgets y me configuran las reseñas. Tienen muy buen servicio.

I had deferred moving my reviews away from Shopify Reviews, however the deadline was fast approaching so I took the plunge and made the change today. I selected the Judge.me reviews app ... and I can tell you I am 100% satisfied. Big shout out to Ron with their customer support team, he customized a few features for my Shopify store in just a few minutes. I plan on leaning more features very soon and I would full recommend Judge.me to fellow ecommerce stores!

Awesome app and so easy to use! Customer service helped me set it up on my website and it was a breeze. Thanks so much!

I am using the free version of the Judge Me app on our Shopify store. I love that Judge Me automatically forwards emails to our customers (which I have been able to customise) to remind them to write a review for the product they have purchased. We get a good result from these emails with over 50 verified reviews to date. I have found their customer service to be helpful on the few occasions I have needed to contact them.

Han went above and beyond to help me. highly recommend. This is the second time I had an issue and needed help and it was solved promptly.

Fantastic customer service! Helped me right away with all the questions I had. I'm creating a headless version of our website and their ability to show reviews on external developments is so great. Not many review platforms offer that.

Easy to install and simple to use and understand functionality. I did need some support during install for our older Shopify theme. Thanh was responsive and helpful, and even provided visuals to show that the correction was made. Much appreciated, Thanh! Strongly recommend this app.

We needed assistance to install Judge.me, as we have an older site with some custom code. It took over a week for someone to respond, but once they did, it seemed that they did a good job of making the necessary changes. However, part of the functionality of our product pages got broken when they changed the code, and no one responded to multiple emails for help to resolve it. The app looks ok, but the support service is lousy.

This was so easy to convert over from Shopify reviews to judge.me - and the one thing that I couldn't do myself, they took care of as a part of their onboarding process - HIGHLY recommended!

Abderrahman, was calm and answered all of my questions well. He was a huge help with customization for my site. Thank you!

We've been using JudgeMe for a long time on a BigCommerce store and are very happy with it. We then decided to use it when Shopify sunset their Product Reviews app. Received very knowledgeable and incredibly helpful support for the install on Shopify.

App is really great. Its new interface allows you to easily access all settings. I would also like to thank Soufiane for helping me with all the design changes. The only thing missing is that you cannot edit the translations of all the texts of the application yourself. However, the support team helps in this regard.

Simple and easy-to-use app. Customer support is helpful. However, the email template customisation could be better...with a little more options and room for customisation.

Great and fast support service from Oualid. He resolved our issue within 15 minutes. Very efficient.

자세하게 안내를 도와주셨고 친절하게 상담을 해주셨습니다. 또 어플 세팅하는데에 많은 도움을 주셨고 편하게 만들어주셨습니다.

I am just setting this app up. Ron assisted, it thought it was awesome that someone was online to help straight away. I would give him 5 star, however, this review says rate the app and as I am still setting it up i would have to say it is very confusing and a lot of work. I have had to follow several videos and i still haven't got things sorted.

I encountered some minor problems, but the customer service helped me solve them smoothly. It is a great app.

It just an amazing app and support is really very quick. they just solved my issue in less then 5 mints. highly recommended app for using reviews

AMAZING SERVICE! Pretty much white glove. The app works nice and the pricing is really fair. By far this is the best review app.