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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,187)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Suzu Papers

Apr 29, 2024  on Shopify

Super Support! Das Review Widget wurde direkt in meinen Code in das Akkordion-Tab eingearbeitet. Danke!

Slimmer with Cilla

Apr 29, 2024  on Shopify

Execellent customer service by Soufiane, he was very knowledgable, fast responding and has given me an excellent first impression of this app. I will continue to use it because of the excellent customer service it offers.

Terroir Tea Merchant

Apr 29, 2024  on Shopify

Soufiane went above and beyond to help set up my product pages. It was great to live chat with someone, especially when I didn't even hear from another app (that I couldn't use). Your customer service is outstanding and takes away the stress of not knowing what to do.

Elite Treadmills

Apr 29, 2024  on Shopify

Great app to help build reviews and customers. Had free assistance to set everything up in my store! Thank you

GolfBallsHUB

Apr 29, 2024  on Shopify

I run a Shopify store and was unsure about what review app to choose and after trying a few I went for Judge.me and I am really happy about it. I am gathering lots of reviews as it is really easy for customers to leave them. The review widget to be showed in the web is great and totally customizable. Also the review page is very nice with an eye-cathching layout that allows to see all reviews like in a collage also showing review photos... all very nice and also the team is ALWAYS available to kindly help with whatever it is I need. IV

Divina Colombia

Apr 28, 2024  on Shopify

Fui muito bem atendida! Me ajudou na instalação e até mudou a cor do email para combinar com as cores da minha loja. Muito prestativo e gentil.

The Floral Coach Shop

Apr 28, 2024  on Shopify

Their customer support responded right away and helped me resolve my issue immediately. He was quick, efficient, and helped me a step further by customizing my email colors to show me what can be done. Very happy with this app so far!

Independent Gyal 2.0

Apr 28, 2024  on Shopify

Ron m'a supper bien aidé, il a confirmer mes avis et la couleurs afin que je puisse installer correctement l'application sur ma boutique en ligne. Merci RON !

Effedì Boutique

Apr 28, 2024  on Shopify

Utilizzavo quest'app da anni con tantissimi e-commerce. Dopo vari aggiornamenti e un anno che non svolgo commercio online, sono tornato e l'ho nuovamente scaricata per il potenziale che AVEVA. Ora è tutto a pagamento, dal loro logo nell'email (di richiesta recensioni) fino al comando più basilare, come il titolo di un email. Poi le funzioni sono diminuite, non è più possibile inserire recensioni dalla home, un cliente che acquista 10 pezzi, non può e non vorrà mai inserire 10 recensioni, a meno che non sia un amico! Questo va a discapito nostro, proprietari di negozi online. Contattato più volte l'assistenza, in 3 persone non hanno potuto effettuare nessuna modifica perché l'app funziona solamente così, quindi la utilizzi o la disinstalli. Ho optato per la seconda.

Gentle Nudges

Apr 28, 2024  on Shopify

I'm brand new to JudgeMe, so still getting used to the platform, but what I can say is that I'm blown away by the customer service so far. It's so refreshing to have help in real time. There has ALWAYS been someone who answers my questions right away. No crazy AI bots trying to act human or an autoresponder reply saying how important my questions and business are and they'll get back to me in 3 business days. So grateful for an app that actually has old-school customer support.

BigHappyPlace.com

Apr 28, 2024  on Shopify

Gabriel provided swift and efficient assistance, addressing my inquiries with professionalism. Their dedication to excellent customer service was evident, making the experience seamless and pleasant.

Harram Store

Apr 28, 2024  on Shopify

Very cooperative! Specially Thanks to customer support services ( Nouh aila) she helped me a lot to enabling and coding!

Lurvie

Apr 28, 2024  on Shopify

this review app is the best one I've tried. the UI is great, the customer service is great and the overall customization thay offer is very good. would highly recommend!

Melora

Apr 28, 2024  on Shopify

Great app for reviews. We would like to appreciate their support team, specially "Fatima" for helping us with installation and integration.

Inkuto

Apr 28, 2024  on Shopify

Great service from the start! Issue with visibility was dealt with almost instantly by customer service and everything resolved. Very happy thus far!

ohhunt

Apr 28, 2024  on Shopify

We have been using it for a couple of years now and every time we have had a problem it has been resolved in a timely manner, thank you!

Shelfie Shoppe

Apr 28, 2024  on Shopify

This app was recommended by a coaching group I belong to, Social Sales Girls. The price for the services and support is the best, and that has already been clear to me just in onboarding the app. I'm THRILLED!!! I was a bit confused (my fault, old code was goofing me up), and a customer support person just popped on the screen, solved all of my problems, and was kind and efficient! Like magic!

Petjoyoutlet

Apr 28, 2024  on Shopify

"Han was incredibly helpful and patient during my recent interaction. Despite the complexity of my questions, she dedicated her time and expertise to assist me promptly. I truly appreciate her exceptional support!"

Kitiiinn Blessings

Apr 27, 2024  on Shopify

As soon as I installed it, Han was able to help me do it seamlessly as well as navigating me through adding my logo in. Already love the way it looks on my website and cannot wait to continue using all the features! Cant believe I was not using this sooner.

Creators Journey

Apr 27, 2024  on Shopify

Han from their customer support team was very helpful in getting the app setup in our store. Love all of the additional functionality that comes for free with this app!

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