Judge.me has great service. Victor helped me with not only setting up my account but also resolved errors we faced in very short time. Customization service it top-notched. Highly Recommended.

This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you. There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem. While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.

The App is excellent, but I'm extremely amazed by the quality, friendliness and care the support have for their users. Victor answered absolutely everything and even helped me out install the code since I have little to no knowledge on programming. Judgeme just surpasses my expectations!

Judge.me Reviews app has been a game-changer for my Shopify store. Its simplicity in collecting and showcasing customer feedback is remarkable. The customization options allowed me to seamlessly integrate it into my store's design. Most importantly, the social proof it provides has significantly boosted customer confidence and, consequently, my sales. Five stars, highly recommended!

Easy to set up with a whole lot of options, plus the team responded within minutes to help with a small custom request at no extra cost.

This is a great app for reviews on your Shopify Store and the Judge.me customer support is top notch as well!

How can their application be completely free with so many features to offer? I couldn't find better apps than this, given their outstanding customer support. I appreciate how responsive Fatima is to any concerns you may have. I look forward to trying their paid plans for more unlocked features once I start making sales.

I have been uploading various apps for last 10 years. Never have I had such swift and perfect support to get up and running. Did not make me feel stupid either! Usually the supports use so much technical terminology I have not idea what they are talking about and give up. This set up was a wonderful experience and it looks amazing. thank you

Oualid was super helpful. Listened to what I was looking for and made the adjustments I needed right away. Thank you!

Customer service is excellent, Soufiane was especially helpful in getting me set up. Top quality service, thank you!

Soufiane has been super efficient leading me step by step on my onboarding, resolving all the doubts and issues we have been finding during the journey.

very good service. I have questions regarding import reviews by myself and the problem is how to upload images. now I know how to do it. very appreciated!

テーマを更新後、商品ページのレビュー、2ページ目以降が表示できない問題が発生したが、メールで対応をお願いしたら、すぐに対応をしてくれました。 対応に、感謝しています。

Customer support was live dealing with my problem within 30 seconds or so. They solved my issue within couple min. This was one of the smoothest customer support experiences I had in the past years. So nice when it is fast and to the point!

This app is easy to install but more importantly, their support team is fantastic with their prompt reply and assistance. Highly recommended! Keep up the great work.

I've just started using Judge.me and so far it's working really well. They have a great customer support service.

I've been using Judge.me for my Shopify store and am pleased with its user-friendly features that enhance review management. The support team is very prompt and efficient, quickly resolving any issues and they are available 24/7. I highly recommend Judge.me for its reliable service and ongoing support. Thank you, Judge.me team!

We are new to the app. So far so great! Ann was super helpful and was available to help as soon as I reached out for customer service. Thank you.

Very helpful customer service & communication! Love how aesthetic this review app looks on my page.

Brian from Judge.me was knowledgable and answered all of my queries clearly and promptly. I'm very grateful for his assistance, and the offer of ongoing support. Shirley - founder Moss Le Petit