All-in-1 Order Tracker with a Branded Order Tracking Page
Introduction Video
Description
Receive messages in your inbox, manage them in CRM and re-engage them with the Marketing solution.
Pros
Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations
Cons
May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service
Top Helpful Reviews
learnbeauty
Aug 08, 2024
on
Shopify
We were 5 minutes before booking enterprise plan, whatsapp add on and marketing add on.... so about 100$/monthly... but first, we wanted a recommendation which ai bot from THEIR PARTNERS (you can see on their own website) would meet our needs, because we couldnt find the informations. Yes its stressfull, yes it's not their product, but it was only one question - and I'm sure this happended before... and from the agent it was really just like sorry, i have no answer, have a nice day, bye.... ok, thanks for nothing. Why should I put my money in this company? So that my company has still zero help? no thanks.
We are beyond frustated about this behaviour and will continue our journey to find a good partner, with customer support for us also.
Pamo
Apr 17, 2024
on
Shopify
El Chat es bueno, pero no tiene ninguna integración con Shopify, ni clientes, pedidos, etc. Por el resto es buena app.
Ojalá pudieran sincronizar información que serviría para hacer seguimiento fácilmente.
Modepanier
Nov 06, 2023
on
Shopify
C'est une application vraiment utile et pratique qui aide au travail d'équipe. Cela économise du temps et des efforts.Tout ce dont nous avons besoin est dans l'application. Nous n'avions pas besoin d'une autre application pour des fonctionnalités supplémentaires. Une application propre, simple et compréhensible.
Comprazz
May 12, 2023
on
Shopify
O JivoChat tem todos os recursos necessários para um bom atendimento ao cliente. Além disso, o suporte da empresa é proativo e atencioso.
School4seo
Oct 10, 2017
on
Shopify
That's an awesome tool. I have main domain hosted on wordpress and subdomain hosted on shopify. I can chat with same user if he moved to another platform. This is the most impressive feature. I was looking for this feature for a long time. It's mobile app is excellent. It keep me connected to every user of my website. Chat script is emailed immediately. Many thanks to the team for such great app. I would definitely recommend this to my friends.
Regards
Nitin