La respuesta es muy lenta me gustaria que mas personas puedan responder no solo 1 como puedo expandir el plan

This is my first time using the Inbox App. I like it. It made me feel like a professional business owner. Also, the automatic response from the App to the customers helped me learn how to respond adequately. The Inbox App will also give you the ability to detect who is a real customer or a scammer.

Very useful app! It makes chatting with customers easy and helps close more sales. Highly recommend for any Shopify store.

All I get is vendors bothering me with solicitation in digital marketing, SEO, sales, exposure, etc. Everyone is an expert. It is just freaking annoying getting messages from all these communication channels by vendors. Messenger from facebook is the same. Worst yet is after you ask them to stop they continue even harder as to why they are soliciting you and justifying the continuation of messages. But yet not one customer for an authentic purchase. Lol.

Simple and easy to use, keeps past conversations so i can keep track of topics and requests. Very happy with it's performance

Realmente es una ayuda muy grande para resolver dudas. Si bien todo lo respondemos de forma manual y no tenemos nada "pre escrito" es muy práctica para crear vínculo con el cliente

Shopify Inbox ist ein echtes Must-have für jeden Shopify-Shop. Die Kommunikation mit unseren Kunden ist dadurch viel einfacher, schneller und persönlicher geworden. Ich kann direkt auf Fragen reagieren, Produkte empfehlen und sogar Bestellungen unterstützen – alles an einem Ort. Besonders praktisch finde ich die Integration mit dem Onlineshop und die Möglichkeit, automatisierte Antworten einzurichten. Die App läuft stabil und ist intuitiv zu bedienen. Absolute Empfehlung für alle, die ihren Kundenservice auf das nächste Level bringen wollen!

Sometimes great other times annoying as it won't close and you are left with annoyed shoppers who buy elsewhere as they cant ask questions and buy when there are bugs .... it wont let you leave the chat.

The app is super informative and integrates well with my email list. I could engage with my subscribers instantly, which was a big plus.

Ich finde Inbox klasse und kann sie jedem empfehlen, der auf schnelles kommunizieren, wert legt, vor allen macht sich das auch in den Verkäufen bemerkbar.

Sinds we Shopify Inbox gebruiken, is het contact met klanten veel persoonlijker én sneller geworden. Klanten kunnen direct een vraag stellen terwijl ze aan het shoppen zijn, en ik kan zelfs via mijn mobiel reageren — superhandig. Wat ik vooral fijn vind: Je ziet welke producten klanten aan het bekijken zijn terwijl ze chatten. Je kunt snelle antwoorden instellen, zodat je veelgestelde vragen direct beantwoordt. Het integreert naadloos met de Shopify-omgeving en werkt ook via e-mail of Facebook Messenger. Door die directe interactie merk ik dat mensen sneller kopen en minder twijfelen. Het voelt niet als een los chatsysteem, maar echt als onderdeel van mijn webshop. En het is nog gratis ook! Kortom: Shopify Inbox is onmisbaar geworden voor mijn klantenservice. Een aanrader voor elke webshop die vertrouwen wil opbouwen én meer wil verkopen. — Rob, slaapberen.com

The AI is awesome, it reads the content of the website and creates automatic replies you can edit before sending. They are 90% correct.

L'application est simple et intuitive. On reçoit une notification de suite. Les échanges sont en temps réels. Très bien ! Je recommande !

The AI generated responses are actually useful and fairly accurate. It is even accurate when it responds to clients in my native language.

Excelente, me gusta. Muy fácil de utilizar y la gente entiende muy rápido como funciona. Me gusta, lo único que trabajaría a futuro sería implementera IA.

I’ve been using Shopify Inbox for about three weeks now, and it has already exceeded my expectations! First of all, the app integrates seamlessly with the Shopify admin and my Dawn theme: no complicated setup or long connections—everything works right out of the box. The interface is intuitive, and the clean, modern design allowed me to learn all the features instantly, so I can focus on chatting with customers instead of navigating extra settings. The AI-powered reply suggestions are a real game-changer: they save time and help me craft quick, well-phrased responses to customer inquiries. I used to spend minutes typing out standard replies, but now the system suggests relevant options that I can either send as-is or tweak to match my style. This is especially valuable when I’m juggling conversations with multiple potential buyers at once. Another huge plus is having transparent, real-time customer info directly in the chat: I can see their profile, browsing history, and even what’s in their cart. Thanks to this, I can immediately offer personalized product recommendations or discounts, which has noticeably increased my conversion rates already. Plus, I can send product links, images, and coupons right from the chat window no need to switch to other sections. Finally, the automation features welcome messages, contact capture, basic FAQs are all set up in just a few clicks. I’ve configured an auto-responder for questions about delivery times and returns, as well as an automatic coupon dispatch for first-time inquiries. This saves me serious time and helps me maintain customer loyalty even when I’m temporarily offline. Overall, after just three weeks, Shopify Inbox has proven to be an indispensable tool for my store: convenient, feature-rich, and reliable. I highly recommend it to anyone who wants to speed up and improve customer support without losing the simplicity of working within the familiar admin interface.

This app is very helpful for providing meaningful and helpful responses to our customers and others with interest in our product.

Unfortunately the instant answers cannot be translated. So they are useless in multi-language shops. Also AI-generated answers (to frequently asked questions) are lacking. Pro: Setup quick and easy.

Great app, improved my conversion rate a bit. Can set it up with the mobile app to get push notifications directly to your phone so you never miss a question. This leads to more sales and brand loyalty. Highly recommend this app.

Loved how easy to use the application , and variety of options to reply customers , Also variety of reaching out when you receive a message, Thanks