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Customer reviews: Growave: Loyalty & Wishlist

Develop by Shopify

Reviews (1,201)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Tots N Paws

Jun 29, 2025  on Shopify

Great loyalty and wishlist app! Even on free plan, they got awesome features which can really helpful for customer retention.

Wine at Home

Jun 27, 2025  on Shopify

I have only been using Growave for a short time, and as a small business we are on a small plan, but I have to say that the customer service is excellent and the integration is smooth. There are a few features I'd like to see in Customer Reviews - particularly in being able to access information on who has been sent a review and when and being able to manually resend - features I had in my last integration. But overall very happy with the service and look forward to more updates to make it easier for me to engage with my customers.

Zaida

Jun 25, 2025  on Shopify

Growave is amazing so far, it has been a seemless integration with our store & the features cover everything we've been looking for.

Mio Listići

Jun 25, 2025  on Shopify

Absolutely amazing experience so far – especially thanks to Begi! She helped me set up and fully customize the loyalty program in my own language, answered every question in record time, and made onboarding feel effortless. In under 10 days, I’ve already received 100+ positive reviews and have over 150,000 loyalty points pending – can’t wait to see these customers return and redeem. The real results are coming in the next 1–2 months, but for now – 10/10 for the support and functionality. Highly recommend.

KYOTO NISHIKINO

Jun 22, 2025  on Shopify

We’ve had a great experience using Growave! The app works smoothly and offers all the key features we need, from wishlists to rewards. Most of all, the support team is amazing — fast, friendly, and truly helpful. They quickly solved some display issues and even followed up until everything was perfect. Highly recommended to any store looking to boost customer engagement! Thank you, Growave team!

Royal Retros

Jun 10, 2025  on Shopify

We have used it for a few years. The app works great, pricing is fair and customer support is helpful and fast.

FAVALAVA

Jun 06, 2025  on Shopify

Quick respond and friendly staffs! Updated version looks more sleek and modern. Nice all-round app, recommend!

DES Curl Spa Salon

Jun 06, 2025  on Shopify

I've had a great experience using Growave! Their customer service is top-notch professional, fast, and always incredibly helpful. Every time I’ve reached out with a question or needed support, they’ve responded quickly with clear, step-by-step guidance tailored to exactly what I needed. They really go above and beyond to make sure you feel supported, no matter how small the issue. If you're looking for a reliable app with an amazing support team behind it, I highly recommend Growave!

Tawshia

Jun 02, 2025  on Shopify

Outstanding Experience So Far – Excited to Launch! Even though our store is still in the setup phase, I’m already impressed by how smooth and professional the experience with Growave has been. The app feels intuitive and well-thought-out, with powerful features that we’re excited to explore more deeply post-launch. What stands out the most is the exceptional support — every interaction with the team has been fast, friendly, and incredibly helpful. Thank you to the entire Growave team for making the onboarding process so easy and enjoyable. Can’t wait to see the full potential of the app in action! — Marwan Ghaleb

Proglow

Jun 02, 2025  on Shopify

A great tool for motivating our customers to buy. It also encourages them to leave lots of product reviews with photos. The API allows for effective analysis of activity and actual earnings. (if you have the big plan, use it !!! ) Customer service is also very responsive.

Chubby Mealworms UK

Jun 02, 2025  on Shopify

Growave is one of our most valued apps. We've been using them for years & the platform has evolved significantly. It really helps seal the deal for loyal customers, and their Excellent customer service is a bonus too!

Regina Romero

May 31, 2025  on Shopify

Excelente soporte y atención al cliente. Nos ayudaron a personalizar el widget de reseñas para que se adaptara exactamente a lo que necesitábamos, incluso desarrollando un script especial para nuestro sitio. Siempre atentos, amables y rápidos en sus respuestas. Muy recomendados.

MinnyWicks

May 26, 2025  on Shopify

I had such an easy time upgrading and changing my app to the 2.0 version with the Growave team. It was a super quick process and I love the app improvements. And Janat was super friendly and very helpful!

Tradies Gear

May 23, 2025  on Shopify

Very refreshing to have such rapid response from an ecommerce app/brand. Ayana, Zhoomart and the team were very helpful in walking me through some upgrades. Highly recommend Growave - very easy to navigate and nice clean feature.

DiamondArt.ca

May 23, 2025  on Shopify

Great app - our customers love earning rewards. The new upgrade was a breeze and the team helped with an issue I had on the tab placement. They fixed it very quickly and everything looks beautiful. Thanks!

Asfvlt Sneakers

May 22, 2025  on Shopify

日本語にも対応しているのでこちらのアプリを選びました!レビューも起き位入り登録もポイントもすべて入っているのでおすすめです。サポートに質問した際もすぐに返信が来て分かりやすくスクショで説明していただけました。安心して使えるアプリです!

Pathos Studio

May 11, 2025  on Shopify

I’ve been using Growave for several years now, and I’ve seen the platform evolve significantly. Their recent app overhaul brought a ton of great improvements, and while I was initially worried about the price increase, my concerns quickly faded once I saw just how much value the app offers. The team at Growave is incredibly dedicated and responsive—they’ve gone above and beyond to accommodate every request I’ve had. It genuinely feels like having a team of web developers right at your fingertips. They're quick to resolve any issues (which is a huge relief when things don’t always go as planned!). Overall, I couldn’t be happier with the service, and I highly recommend Growave to anyone looking to level up their business.

Manduka マンドゥカ[公式] ヨガマット ヨガグッズ ヨガウェア

May 09, 2025  on Shopify

Growave is a very convenient way to manage our review function and point system in one app. The Growave team was quick to respond to our detailed requests!

InOutSnackz

May 06, 2025  on Shopify

This app is amazing. The customer support is always so fast to respond and helpful as well. If you’ve Shopify POS they integrate with the loyalty program. I’ll never switch to another app. Great pricing as well.

TROVE Malaysia

May 02, 2025  on Shopify

Responses are quick and on point. Love working with Growave. Thanks to Begi and Zhoomart for assisting my end 24/7!

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