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Customer reviews: Growave: Loyalty & Wishlist

Develop by Shopify

Reviews (1,215)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Golden Lotus Antiques

Nov 18, 2025  on Shopify

We’ve been using the app for many years — it’s a great addition to our site. The customer support team is very patient and friendly.

Soccer Command, Inc

Nov 14, 2025  on Shopify

It's not surprising there are so many glowing reviews. Growave is perhaps the best app we use on Shopify. We use it primarily to collect product reviews and to manage our customer loyalty program. It is simple yet has a lot of functionality. Maybe the best part is they have a knowledgebase that is ACTUALLY useful and their support team is extremely fast and ACTUALLY helpful. They are so much better than most call centers or web chat experiences I'm used to in the USA where it is impossible to get ahold of someone and once you do they do little to nothing to get you what you need. The Growave support folks have great knowledge and are quick to resolve questions or issues. Five stars from me.

Gracia Fashion

Nov 11, 2025  on Shopify

We had a plan that didn’t quite match the pricing, but Maryam helped us work out a custom one that fit better! A lot of our customers really like the loyalty points and VIP tiers, and some of them have been coming back pretty often.

UTOPIE(ユトピー)

Nov 09, 2025  on Shopify

このアプリを使うと顧客メタフィールドを追加しますが、アンインストールしても削除されずストアのデータを汚します。 データを汚染するのでご注意ください。 This app adds customer metafields, but even after you uninstall it, those metafields are not removed — leaving unwanted data in your store. Be careful, as it can contaminate your store data.

PITAKA

Nov 03, 2025  on Shopify

Excellent app for loyalty and rewards! It’s easy to use, integrates well with Shopify, and offers flexible features for points, rewards, and membership tiers. The customer support team is professional and very helpful. Highly recommended!

Zora Designers

Oct 31, 2025  on Shopify

Exceptional Experience with Growave and Outstanding Support from Maryam. Working with Growave has been a game-changer for us at Zora Designers. As a Malaysian fashion house focused on timeless femininity and craftsmanship, finding a loyalty and engagement platform that matched our brand’s values was crucial and Growave delivered perfectly. From day one, the setup process was incredibly smooth. The platform’s all-in-one integration for loyalty, referrals, reviews, and wishlists made it easy for our team to manage everything from one place. We especially love how seamlessly it aligns with our Shopify store’s aesthetic and customer journey. Since implementing Growave, we’ve seen a notable increase in repeat purchases, referral-driven sales, and authentic product reviews, all contributing to stronger customer loyalty and brand trust. A special mention goes to Maryam, our onboarding agent, whose professionalism, patience, and genuine helpfulness made the entire process effortless. She guided us through each step with clarity and enthusiasm, ensuring our program not only functioned well but also reflected our brand identity beautifully. Her proactive communication and attention to detail truly stood out. We wholeheartedly recommend Growave to any Shopify merchant looking to build lasting relationships with their customers. It’s not just a tool, it’s a partner in sustainable growth, supported by an exceptional team.

addax

Oct 30, 2025  on Shopify

Working with the Growave team has been easy and pleasant. We actively use the Wishlist, Reviews, and Instagram UGC features, and everything integrates smoothly with our Shopify store. The support team is always responsive and helpful. Overall, we’re happy with the app thank you!

Hampton James Clothing

Oct 28, 2025  on Shopify

Maryam was VERY helpful with the migration and the moving from 1.0 to 2.0 - I would advise to set up a call to make the move!

Midnight Snack Planner

Oct 22, 2025  on Shopify

Beyond the fact that the Growave app offers so many great features and does everything I need in one place, the customer service is outstanding -- quick, friendly, and incredibly helpful. I had an issue with my site on a Sunday night, and it was fixed by Monday morning. Absolutely above and beyond my expectations. Thanks so much for a great product and amazing customer service.

JustLikePapa

Oct 21, 2025  on Shopify

Perfect for our needs in terms of loyalty, rewarding and integrating into our store. Joel from the support team has been a superstar and got all my issues resolved in no time

Burst

Oct 17, 2025  on Shopify

O suporte do aplicativo é rápido e muito bom! Conseguiram me ajudar em tudo o que precisei! O aplicativo tem muitas funções, acho que poderia ser mais amplo, mas é bom!

Bella Luna Online

Oct 14, 2025  on Shopify

The support and information we received from the Growave team were absolutely fantastic — quick, friendly, and incredibly helpful, which is a real rarity among app developers these days. Their team went the extra mile to ensure everything was set up smoothly and working exactly as we needed. What makes Growave stand out is having three powerful tools in one — Loyalty, Wishlist, and Reviews — all perfectly integrated and working together. It’s efficient, intuitive, and has made a noticeable difference in how we engage with our customers. We’ve seen customers spending a little more to earn and redeem their points, and the wishlist feature has really encouraged repeat visits and higher conversions. The app runs seamlessly and looks great on our store. Highly recommended for any Shopify business that wants to boost customer loyalty, engagement, and retention without juggling multiple apps!

Lenti.care

Oct 13, 2025  on Shopify

Great app and even greater team. Although I am not using the app currently as I am still not live with my website. The team was very responsive to all my inquiries and helped me get started.

The Herb Farm

Oct 06, 2025  on Shopify

We dealt with Janet recently as she was helping us upgrade and also install Growave for our other brand. She went above and beyond to help us, with incredibly helpful service. She is an asset to Growave. Thanks Janet!

We Are Knitters

Sep 30, 2025  on Shopify

We’ve been using Growave for a while now, and it has become an essential part of our Shopify store. The app is easy to set up and customize, and the features have helped us significantly increase customer engagement. The support team is always quick to respond and very helpful whenever we have questions. Overall, a great experience, highly recommend Growave to any brand looking to strengthen their community and improve customer experience.

Bali Swim

Sep 28, 2025  on Shopify

We’ve been using Growave since 2020, and it’s proven to be a reliable all-in-one solution for reviews, wishlists, and loyalty programs. The app is easy to navigate, integrates seamlessly with our Shopify store, and the support team is consistently quick and helpful. After years of use, we can confidently recommend Growave to any Shopify brand looking for a dependable partner.

Strick Addicts

Sep 24, 2025  on Shopify

Poor selection of set-up fetures, really bad App support. No possibility of adequate features prewiev.

Appaman

Sep 19, 2025  on Shopify

We’ve had a great experience with the Growave app. Their support team is truly outstanding, always quick to respond, eager to help, and willing to jump in to fix any issues right away. Whenever we’ve needed custom modifications, they’ve worked with us to make sure everything was tailored to our needs. What stands out most is how much they listen to feedback. The Growave team is constantly rolling out new features and actively improving the app, which makes it feel like they’re growing right alongside us. It’s rare to find a platform that’s both powerful and so well-supported, Growave definitely delivers on both fronts.

Island Run Club

Sep 18, 2025  on Shopify

Growave and the team are exceptional when you need any sort of customisation. I've had multiple instances where I needed to customise the widget and rewards page and I was met with swift and competent results. Customer service is nothing less than a 10 out of 10. Growave is an excellent loyalty app as they have solid functionalities and a great team behind it.

PALOMINO

Sep 18, 2025  on Shopify

Growave is super useful!! There are so many great features and they work seamlessly, more important they are reasonably priced. The support is also nice, responsive, and helpful. Just upgraded to version 2.0 easily with the help of support team. Highly recommended!

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