I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered. Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month! That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site. I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features) Truly disappointed.

I've been using the app for about 2 years now and my customers love th loyalty and referral program : transparent and easy to use. I also use the review feature and I've been able to collect a lot of them easily. I would definitely recommend Growave as your go to loyalty app

Really proffesional team behind the app. Functionality is awesome, updates are constant, guys are keeping up with the trends. I sincerely recommend this app to everyone who want to take their stores to the next level. That's easy with this app.

Been with Growave for a while, over a year now. Everything has been good. Email yesterday stating new 2.0 Dashboard rollout on 3/15 and I will lose access to my dashboard, and my current plan is no longer offered, the $9 sub is now a $49 monthly sub. As a small business owner I can't eat that monthly price increase for essentially the same product. I used the Loyalty/Rewards and Reviews portion and once I got it all ironed out it seemed to work good. and my customers liked it. Not anymore! I give 3 stars cause the tech worked, it was reliable, but the end results of no options to continue for small business I leave 3 Stars. Good luck!

Growave: Loyalty & Wishlist has been a fantastic addition to our store! We use only the wishlist feature, and it works flawlessly, providing a smooth and user-friendly experience for our customers. What truly stands out is their support team—always quick to respond and genuinely helpful. Even though we’re using just one feature, we feel valued as a customer, and that speaks volumes about their service. Highly recommend!

I’ve been using Growave for a while now, and I couldn’t be more impressed. It's packed with features that help boost engagement and sales. But what really stands out is their customer service. Every time I've needed support, the team has been super responsive, friendly, and genuinely helpful. They go above and beyond to make sure everything runs smoothly. Highly recommend Growave to anyone looking to elevate their e-commerce experience!

Running a business is hard work and we need an app that will deliver - both in terms of functionality and with a support team. We have found both in Growave. They are not the cheapest on the market but we have learned that you get what you pay for so we do not mind the cost of support when we need it in an app that works great and can help to generate more sales. If you are on the fence about this app, just sign up - you won't be disappointed.

The customer service is more than wonderful and the services provided by the company contribute effectively to the prosperity of my brand. I highly recommend it.

Growave support is incredibly responsive and helpful. The app itself is wonderful and I love that I can offer my customers rewards and wishlist capabilities on a small store budget

Great app. Great tech support. They stayed on the chat with me over an hour and helped me with some back-end issues I could not figure out on my own. Thanks again. For the help.