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Customer reviews: Growave: Loyalty & Wishlist

Develop by Growave

Reviews (2,223)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Pathos Studio

May 11, 2025  on Shopify

I’ve been using Growave for several years now, and I’ve seen the platform evolve significantly. Their recent app overhaul brought a ton of great improvements, and while I was initially worried about the price increase, my concerns quickly faded once I saw just how much value the app offers. The team at Growave is incredibly dedicated and responsive—they’ve gone above and beyond to accommodate every request I’ve had. It genuinely feels like having a team of web developers right at your fingertips. They're quick to resolve any issues (which is a huge relief when things don’t always go as planned!). Overall, I couldn’t be happier with the service, and I highly recommend Growave to anyone looking to level up their business.

Manduka マンドゥカ[公式] ヨガマット ヨガグッズ ヨガウェア

May 09, 2025  on Shopify

Growave is a very convenient way to manage our review function and point system in one app. The Growave team was quick to respond to our detailed requests!

InOutSnackz

May 06, 2025  on Shopify

This app is amazing. The customer support is always so fast to respond and helpful as well. If you’ve Shopify POS they integrate with the loyalty program. I’ll never switch to another app. Great pricing as well.

TROVE Malaysia

May 02, 2025  on Shopify

Responses are quick and on point. Love working with Growave. Thanks to Begi and Zhoomart for assisting my end 24/7!

The Workwear Store

May 02, 2025  on Shopify

The app is very versatile, multi-functional and easy to use. The support is great and extremely responsive. I just started using the app and had a few problems with the way I wanted to use the app, the Growave team was very quick to resolve my own 'workflow' problem which required customization. There are many, many... apps out there to choose from these days and it can be confusing to select the right one which many have overlapping functionality. I've started to trust the feedback/reviews of all these apps which are based on 'real' customer experiences. The Growave app has both of what store owners should look for: 1) simple, effective functionality and 2) Support, Support, Support! Thank you Growave!

Valentina Ascended

May 01, 2025  on Shopify

I’ve had such a great experience with the Growave team. I reached out with a few questions and not only did they respond quickly, but they also went above and beyond to support me. The Wishlist feature looks amazing on my site now, and I’m grateful for how smooth and professional the whole process was. Shoutout to Zhoomart and Ayana for being so kind and helpful. Definitely recommend!

Puravida! ショップ ヨガ・フィットネス

Apr 30, 2025  on Shopify

The support team at Growave is excellent, especially their response to inquiries is very fast and complete! The app has so many features and you can find the right way to use them. Even requests for unique custom modifications are very well supported by Growave!

SARTORO

Apr 25, 2025  on Shopify

We made the switch over from Stamped. A ton of functionality at a much more reasonable price point. Their support team is great and they seem to be continuing to add new functionality regularly!

Bubbs & Drizzle

Apr 24, 2025  on Shopify

Adding Growave was the one of best decisions and had immediate, positive results for our ecom business. The addition of social credibility, reward loyalty, and encouraged sharing has helped grow our business. Implementation and operation is simple, even for those of us who are less-than tech savvy. However, what really sets this app apart is the incredible customer service provided by their team! Vlad assisted me recently with reintegration of Growave's widgets after we updated our theme to Shopify 2.0. After ensuring he understood our issues, he got to work and had everything operating correctly within a couple hours. Beyond fixing our problems, Vlad did an amazing job of communicating what changes were made, showing evidence of proper functioning, and explaining how we can manage issues in the future. This level of customer service far exceeded our expectations and was exemplary of how all tech companies should operate. We are very happy with our choice of Growave -- from functionality to service -- and highly recommend it to any ecom business looking for a review, loyalty, and rewards solution. Thanks again to Vlad and the rest of the Growave team!

Way of Wade ES

Apr 23, 2025  on Shopify

As a new Growave user, I’ve been thoroughly impressed by the exceptional support experience. The team consistently provided prompt and helpful responses to all my questions and requests. A special shout-out to Begi, who went above and beyond with their assistance – truly outstanding! Thank you for making my onboarding process so smooth.

Nordivie

Apr 21, 2025  on Shopify

Hands down the best referral + review app on Shopify. The software is powerful and super customisable, but what really makes Growave stand out is their team. Janat, Yzat, Kani and Vlad are absolute legends — responsive, helpful, and genuinely available 7 days a week. They go above and beyond to tweak the features I needed for my referral and review flow. If you’re looking for a clean, flexible solution with top-tier support, stop browsing and download Growave. Thank me later ✌️ PS: Merci beaucoup Growave team !

NUDE USA

Apr 17, 2025  on Shopify

The team at Growave have been amazing. The app is getting better with the new version and with every question the support is super fast. So far great experience!

Forestwest AU

Apr 15, 2025  on Shopify

I love that I can manage review, wishlist and rewards in one single app. I like how it looks, the setting is very simple, however, I do hope there are more settings available on how the widget display on the website.

Samapura Jewelry

Apr 12, 2025  on Shopify

Growave has been a great addition to our store! The features are easy to use and perfectly integrated with our theme. What really stands out is their customer support — absolutely amazing. Ainura was incredibly responsive and helpful, quickly assisting us with custom changes. Highly recommended if you're looking for a reliable loyalty and wishlist solution!

GOELIA

Apr 09, 2025  on Shopify

I'm extremely satisfied with this customer service experience. The representative was friendly, responsive, and very patient in listening to my concerns. They were able to quickly and accurately identify the problem and provide a helpful solution. The entire conversation felt smooth and respectful, making me feel truly valued as a customer. Every question I had was answered professionally and promptly, which gave me great peace of mind. Thank you for your excellent service—please keep it up!

My Day Screen®

Apr 09, 2025  on Shopify

Growave's customer support is very responsive and solves any issue easily. I can't say enough about their support. The app is rather easy to use and serves most of our needs except the Reviews feature. We are hoping the newly required upgrade will produce additional value to our business.

wisibricks.ch

Apr 08, 2025  on Shopify

Very quick response to my problem. It was also solved immediately with an explanation of what I needed to do. I can highly recommend the customer service.

GolfRoots

Apr 08, 2025  on Shopify

Very impressed with their responsiveness and ability to help our team on short notice. Growave functions exactly as expected and has been a key to our customer success journey.

Batida

Apr 08, 2025  on Shopify

We installed this app and our clients are finding it very easy to use. The setup was smooth thanks to the incredibly helpful support team at Growave—anytime we needed something, they took care of it right away! Highly recommend.

Disturb

Apr 07, 2025  on Shopify

We've been using Growave for our Shopify store for quite some time now, and it has been a solid solution for managing our loyalty program, wishlists, and customer engagement. The app is easy to set up and integrates well with our theme. The features are versatile and truly help build stronger relationships with our customers. Our users especially love the wishlist functionality, and the loyalty program has helped increase repeat purchases. A special mention to the support team – always quick to respond, professional, and genuinely helpful. They've assisted us several times with customizations and answered all our questions patiently. Highly recommend Growave if you're looking to level up your store’s customer retention and engagement tools!

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