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Growave: Loyalty & Wishlist logo

Customer reviews: Growave: Loyalty & Wishlist

Develop by Shopify

Reviews (1,199)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

We Are Knitters

Sep 30, 2025  on Shopify

We’ve been using Growave for a while now, and it has become an essential part of our Shopify store. The app is easy to set up and customize, and the features have helped us significantly increase customer engagement. The support team is always quick to respond and very helpful whenever we have questions. Overall, a great experience, highly recommend Growave to any brand looking to strengthen their community and improve customer experience.

Bali Swim

Sep 28, 2025  on Shopify

We’ve been using Growave since 2020, and it’s proven to be a reliable all-in-one solution for reviews, wishlists, and loyalty programs. The app is easy to navigate, integrates seamlessly with our Shopify store, and the support team is consistently quick and helpful. After years of use, we can confidently recommend Growave to any Shopify brand looking for a dependable partner.

Strick Addicts

Sep 24, 2025  on Shopify

Poor selection of set-up fetures, really bad App support. No possibility of adequate features prewiev.

Appaman

Sep 19, 2025  on Shopify

We’ve had a great experience with the Growave app. Their support team is truly outstanding, always quick to respond, eager to help, and willing to jump in to fix any issues right away. Whenever we’ve needed custom modifications, they’ve worked with us to make sure everything was tailored to our needs. What stands out most is how much they listen to feedback. The Growave team is constantly rolling out new features and actively improving the app, which makes it feel like they’re growing right alongside us. It’s rare to find a platform that’s both powerful and so well-supported, Growave definitely delivers on both fronts.

Island Run Club

Sep 18, 2025  on Shopify

Growave and the team are exceptional when you need any sort of customisation. I've had multiple instances where I needed to customise the widget and rewards page and I was met with swift and competent results. Customer service is nothing less than a 10 out of 10. Growave is an excellent loyalty app as they have solid functionalities and a great team behind it.

PALOMINO

Sep 18, 2025  on Shopify

Growave is super useful!! There are so many great features and they work seamlessly, more important they are reasonably priced. The support is also nice, responsive, and helpful. Just upgraded to version 2.0 easily with the help of support team. Highly recommended!

Green Goddess Bath

Sep 16, 2025  on Shopify

The best customer service hands down with this company. I needed help with my rewards page not showing and this was all handled without a snag. Thank you for such amazing friendly service and efficient communication getting the job done!

Imostengehtdiesonneauf

Sep 15, 2025  on Shopify

Super Erweiterung für unseren Shop. Der Support ist sehr nett und vor allem schnell bei Problemen.

Prix

Sep 08, 2025  on Shopify

Tuve una muy mala experiencia con la app, nunca pude configurarla al español, ya que automáticamente volvía a estar en inglés. Pese a que la respuesta por parte del soporte fue rápida, tampoco pudieron solucionarlo.

Белая Ворона - ваш книжный в Чехии и ЕС

Sep 08, 2025  on Shopify

We started using Growave recently, and it has already exceeded our expectations. It’s very convenient to have loyalty, wishlist, and reviews all in one app. Everything works smoothly, and integration with Shopify was simple. What we especially appreciate is the flexibility of settings — it’s easy to customize the program to fit our store’s needs. The support team deserves special mention: they respond quickly, guide us through complex questions, and always provide real solutions. Overall, this app really helps boost customer engagement and sales. Highly recommended!

SHIGETA PARIS

Sep 04, 2025  on Shopify

With this app, we can manage almost all points system. And the help team was great. They helped well about the transition to the new version.

Neal's Yard Remedies

Sep 03, 2025  on Shopify

Growave offers exceptional value for any business. Janet provided exceptional service during the migration from version 1 to version 2.

Henlay

Aug 28, 2025  on Shopify

I've been using this app since 2020, and it's worked great. I just updated to 2.0, and the migration team was very helpful. It was a super smooth transition. Love the look and functionality of the new version.

Anuschka (IN)

Aug 27, 2025  on Shopify

Growave has been an integral part of our website journey from the very beginning, and it continues to impress us with its responsive support team and user-friendly interface. The rewards system is simple for our customers to understand, encouraging engagement and conversions. Managing five Shopify stores across different regions, we find the review synchronization feature especially valuable, as it helps us maintain consistency and credibility across all platforms with ease.

The Dharma Door

Aug 26, 2025  on Shopify

We’ve been using Growave since 2023 and have consistently found their support team to be incredibly helpful and responsive. Since upgrading to Growave 2.0, they’ve gone above and beyond to guide us through the changes, customising features to align perfectly with our rewards program, website, and branding. Like many apps, the development team hasn’t always got customisations right the first time, but what really stands out is how quickly and effectively they resolve any issues. Their willingness to listen, adapt, and deliver solutions makes them a pleasure to work with. The excellent combination of features has been invaluable for building customer loyalty, trust, and social proof. We highly recommend Growave.

Jordan Samuel Skin

Aug 22, 2025  on Shopify

We have been using Growave for the past two years. The platform has been instrumental in implementing our loyalty program, as well as collecting and displaying verified customer reviews on our website. Growave has so many customizable features and integrates with our other marketing service providers. On top of that, the Growave support team is very responsive and helpful, always responding within 24 hours. It has been a great addition to our marketing efforts. I highly recommend it for both rewards and reviews!

Abigail Ahern

Aug 22, 2025  on Shopify

The tool does everything that some of the bigger (more expensive) players are doing and they're always iterating for the better. Not only is the app an important part of our tech stack, the Growave team are simply amazing, efficient and open to suggestions to evolve. I've dealt with several people and all are a credit to the organisation. Keep it up team!

INFITAC

Aug 21, 2025  on Shopify

It offers all the key features we need, from wishlists to rewards. The support team is far beyond expectation — fast, friendly, and truly helpful. They give feedback quickly and follow up until the issue is solved completely.

Tai Swim Co

Aug 20, 2025  on Shopify

It's an easy 5 out of 5 so far. You get way more than you pay for. This app is insanely comprehensive and does exactly what I need for the growth of my store. Customer support is top notch. I submitted a ticket because there was an un-editable link that was going to a dead landing page and Annie helped me out almost instantly. I am from/based in Hawai'i so my hours are always weird compared to the rest of the world but I woke up to the links fixed after sending an email very late last night. So stoked!! No commission/incentive or comps for this review, I'm seriously just a happy customer and can't wait to see how this wonderful app grows with my company. My favorite purchase of 2025 so far. Mahalo for the super quick assistance again, Annie, Bloom + Tim!

Ribcap - Global

Aug 19, 2025  on Shopify

A good application for a good price. We are happy with all the features we have. It is much more than just reviews and rewards! They have thought of everything, and we are very pleased with it! Customer service is always ready to help you immediately.

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