I spent 15 minutes trying to download the app — it’s honestly the slowest app I’ve ever seen! P.S Noone reached us out via email.

The app is great for our gift shop. Helps earn trust with our new customers by seeing product and store reviews. It's an easy way for us to reward customer as our business model makes it difficult to do cross-store sales. Had an issue and was easily able to get help from Wade. Thank you.

I have had this app for years. They used to be great but now the Wishlist and Rewards are not working correctly. There is nothing in documentation to help with the issue and... THERE IS NO SUPPORT WHATSOEVER. I have been trying to get a reply from support for over one month. So just be aware that recently, in my experience, THERE IS NO SUPPORT AT ALL.

Service was quick and accurate, with proactive follow-ups that kept me reassured even when my work took a little longer.

Outstanding Support & Huge Upgrade From SWYM I switched to Growave after dealing with poor service and significant slowdown issues with SWYM’s wishlist app — and I couldn’t be happier with the move. Katrina from the Growwave team has been incredible throughout the entire migration process. She personally helped transfer all of my customers’ wishlist data over, and she did it with amazing attention to detail. Everything carried over seamlessly. Not only was the transition smooth, but my site speed immediately improved. The wishlist feature now loads faster, feels cleaner, and blends perfectly into my storefront. The app itself is extremely user-friendly, packed with features, and offers a ton of value for the price. Huge thanks to Katrina and the Growave team — exceptional service, great performance, and honestly a night-and-day difference from my previous provider.

We have used Growave for a number of years now and are very happy with the app and the QUICK support!

Supporto fantastico, professionale e performante!!! Il costumer service è tempestivo…e se capiti con Sally sei in ottime mani…sei al TOP!!!

What other merchants should know is that Growave is an innovative organization with a team dedicated to providing a customer user experience which serves your client, set by parameters you choose, to develop an interactive relationship with an environment which is mutually beneficial. Every step of the customer's journey is validated by thier experience, by feelings, as they engage with the Growave software. Have fun!

We’ve been using the app for many years — it’s a great addition to our site. The customer support team is very patient and friendly.

It's not surprising there are so many glowing reviews. Growave is perhaps the best app we use on Shopify. We use it primarily to collect product reviews and to manage our customer loyalty program. It is simple yet has a lot of functionality. Maybe the best part is they have a knowledgebase that is ACTUALLY useful and their support team is extremely fast and ACTUALLY helpful. They are so much better than most call centers or web chat experiences I'm used to in the USA where it is impossible to get ahold of someone and once you do they do little to nothing to get you what you need. The Growave support folks have great knowledge and are quick to resolve questions or issues. Five stars from me.

We had a plan that didn’t quite match the pricing, but Maryam helped us work out a custom one that fit better! A lot of our customers really like the loyalty points and VIP tiers, and some of them have been coming back pretty often.

このアプリを使うと顧客メタフィールドを追加しますが、アンインストールしても削除されずストアのデータを汚します。 データを汚染するのでご注意ください。 This app adds customer metafields, but even after you uninstall it, those metafields are not removed — leaving unwanted data in your store. Be careful, as it can contaminate your store data.

Excellent app for loyalty and rewards! It’s easy to use, integrates well with Shopify, and offers flexible features for points, rewards, and membership tiers. The customer support team is professional and very helpful. Highly recommended!

Exceptional Experience with Growave and Outstanding Support from Maryam. Working with Growave has been a game-changer for us at Zora Designers. As a Malaysian fashion house focused on timeless femininity and craftsmanship, finding a loyalty and engagement platform that matched our brand’s values was crucial and Growave delivered perfectly. From day one, the setup process was incredibly smooth. The platform’s all-in-one integration for loyalty, referrals, reviews, and wishlists made it easy for our team to manage everything from one place. We especially love how seamlessly it aligns with our Shopify store’s aesthetic and customer journey. Since implementing Growave, we’ve seen a notable increase in repeat purchases, referral-driven sales, and authentic product reviews, all contributing to stronger customer loyalty and brand trust. A special mention goes to Maryam, our onboarding agent, whose professionalism, patience, and genuine helpfulness made the entire process effortless. She guided us through each step with clarity and enthusiasm, ensuring our program not only functioned well but also reflected our brand identity beautifully. Her proactive communication and attention to detail truly stood out. We wholeheartedly recommend Growave to any Shopify merchant looking to build lasting relationships with their customers. It’s not just a tool, it’s a partner in sustainable growth, supported by an exceptional team.

Working with the Growave team has been easy and pleasant. We actively use the Wishlist, Reviews, and Instagram UGC features, and everything integrates smoothly with our Shopify store. The support team is always responsive and helpful. Overall, we’re happy with the app thank you!

Maryam was VERY helpful with the migration and the moving from 1.0 to 2.0 - I would advise to set up a call to make the move!

Beyond the fact that the Growave app offers so many great features and does everything I need in one place, the customer service is outstanding -- quick, friendly, and incredibly helpful. I had an issue with my site on a Sunday night, and it was fixed by Monday morning. Absolutely above and beyond my expectations. Thanks so much for a great product and amazing customer service.

Perfect for our needs in terms of loyalty, rewarding and integrating into our store. Joel from the support team has been a superstar and got all my issues resolved in no time

O suporte do aplicativo é rápido e muito bom! Conseguiram me ajudar em tudo o que precisei! O aplicativo tem muitas funções, acho que poderia ser mais amplo, mas é bom!

The support and information we received from the Growave team were absolutely fantastic — quick, friendly, and incredibly helpful, which is a real rarity among app developers these days. Their team went the extra mile to ensure everything was set up smoothly and working exactly as we needed. What makes Growave stand out is having three powerful tools in one — Loyalty, Wishlist, and Reviews — all perfectly integrated and working together. It’s efficient, intuitive, and has made a noticeable difference in how we engage with our customers. We’ve seen customers spending a little more to earn and redeem their points, and the wishlist feature has really encouraged repeat visits and higher conversions. The app runs seamlessly and looks great on our store. Highly recommended for any Shopify business that wants to boost customer loyalty, engagement, and retention without juggling multiple apps!