Taranker.Com Logo
Growave: Loyalty & Wishlist logo

Customer reviews: Growave: Loyalty & Wishlist

Develop by Growave

Reviews (1,173)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Maiyko

Jul 16, 2025  on Shopify

Technical Support is very good thank you for your help, they solve all problems. we are using reviews, wish list and royalty. I think thats the best app which has a lot of options in it. The interface designs and ease of use are all very nice.

termatree

Jul 15, 2025  on Shopify

We’ve been using Growave at Termatree and are genuinely impressed with the quality of their customer support. Recently, we reached out with a request to enable a specific feature. Not only did the support team respond promptly, but they also took the time to understand our use case and went above and beyond. Bloom, in particular, was exceptionally helpful, professional, and thoughtful in responses. It’s rare to come across a team that combines such responsiveness with genuine care for their customers' needs. Highly recommended for any Shopify store looking for a feature-rich, well-supported loyalty and engagement platform. Thank you again to the Growave team!

Pangama Jewelry

Jul 10, 2025  on Shopify

This app completely messed up my review display. It started showing 1-star ratings on products that had no reviews at all, making my store look unreliable. Even after uninstalling the app, the issue persisted and didn’t automatically resolve. Extremely frustrating experience — do not recommend.

RAWKANVAS NZ

Jul 07, 2025  on Shopify

Great app. I love how it's reviews, loyalty, referral, wishlist and so much more all in one. Great customer support and really easy to integrate and amend branding to suit your business

PenSachi

Jul 07, 2025  on Shopify

Great app and customer service! I had an issue with the customer account login/sign-up, and Jay and Annie helped find a quick way to solve the problem.

Cloudism

Jul 06, 2025  on Shopify

I’ve been using Growave for a year, and I’ve seen the platform evolve significantly. The app is very user-friendly, making it easy to navigate and utilize all its features. The continuous updates have brought a ton of great improvements, enhancing my overall experience. I appreciate how they listen to user feedback and implement changes that truly make a difference. I will definitely continue using Growave to further enhance my experience. Highly recommend it for anyone looking to optimize their platform!

Tots N Paws

Jun 29, 2025  on Shopify

Great loyalty and wishlist app! Even on free plan, they got awesome features which can really helpful for customer retention.

Wine at Home

Jun 27, 2025  on Shopify

I have only been using Growave for a short time, and as a small business we are on a small plan, but I have to say that the customer service is excellent and the integration is smooth. There are a few features I'd like to see in Customer Reviews - particularly in being able to access information on who has been sent a review and when and being able to manually resend - features I had in my last integration. But overall very happy with the service and look forward to more updates to make it easier for me to engage with my customers.

Zaida

Jun 25, 2025  on Shopify

Growave is amazing so far, it has been a seemless integration with our store & the features cover everything we've been looking for.

Mio Listići

Jun 25, 2025  on Shopify

Absolutely amazing experience so far – especially thanks to Begi! She helped me set up and fully customize the loyalty program in my own language, answered every question in record time, and made onboarding feel effortless. In under 10 days, I’ve already received 100+ positive reviews and have over 150,000 loyalty points pending – can’t wait to see these customers return and redeem. The real results are coming in the next 1–2 months, but for now – 10/10 for the support and functionality. Highly recommend.

KYOTO NISHIKINO

Jun 22, 2025  on Shopify

We’ve had a great experience using Growave! The app works smoothly and offers all the key features we need, from wishlists to rewards. Most of all, the support team is amazing — fast, friendly, and truly helpful. They quickly solved some display issues and even followed up until everything was perfect. Highly recommended to any store looking to boost customer engagement! Thank you, Growave team!

Royal Retros

Jun 10, 2025  on Shopify

We have used it for a few years. The app works great, pricing is fair and customer support is helpful and fast.

FAVALAVA

Jun 06, 2025  on Shopify

Quick respond and friendly staffs! Updated version looks more sleek and modern. Nice all-round app, recommend!

DES Curl Spa Salon

Jun 06, 2025  on Shopify

I've had a great experience using Growave! Their customer service is top-notch professional, fast, and always incredibly helpful. Every time I’ve reached out with a question or needed support, they’ve responded quickly with clear, step-by-step guidance tailored to exactly what I needed. They really go above and beyond to make sure you feel supported, no matter how small the issue. If you're looking for a reliable app with an amazing support team behind it, I highly recommend Growave!

Tawshia

Jun 02, 2025  on Shopify

Outstanding Experience So Far – Excited to Launch! Even though our store is still in the setup phase, I’m already impressed by how smooth and professional the experience with Growave has been. The app feels intuitive and well-thought-out, with powerful features that we’re excited to explore more deeply post-launch. What stands out the most is the exceptional support — every interaction with the team has been fast, friendly, and incredibly helpful. Thank you to the entire Growave team for making the onboarding process so easy and enjoyable. Can’t wait to see the full potential of the app in action! — Marwan Ghaleb

Proglow

Jun 02, 2025  on Shopify

A great tool for motivating our customers to buy. It also encourages them to leave lots of product reviews with photos. The API allows for effective analysis of activity and actual earnings. (if you have the big plan, use it !!! ) Customer service is also very responsive.

Chubby Mealworms UK

Jun 02, 2025  on Shopify

Growave is one of our most valued apps. We've been using them for years & the platform has evolved significantly. It really helps seal the deal for loyal customers, and their Excellent customer service is a bonus too!

Regina Romero

May 31, 2025  on Shopify

Excelente soporte y atención al cliente. Nos ayudaron a personalizar el widget de reseñas para que se adaptara exactamente a lo que necesitábamos, incluso desarrollando un script especial para nuestro sitio. Siempre atentos, amables y rápidos en sus respuestas. Muy recomendados.

MinnyWicks

May 26, 2025  on Shopify

I had such an easy time upgrading and changing my app to the 2.0 version with the Growave team. It was a super quick process and I love the app improvements. And Janat was super friendly and very helpful!

Tradies Gear

May 23, 2025  on Shopify

Very refreshing to have such rapid response from an ecommerce app/brand. Ayana, Zhoomart and the team were very helpful in walking me through some upgrades. Highly recommend Growave - very easy to navigate and nice clean feature.

Scroll to Top