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Customer reviews: Growave: Loyalty & Wishlist

Develop by Growave

Reviews (1,188)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Neal's Yard Remedies

Sep 03, 2025  on Shopify

Growave offers exceptional value for any business. Janet provided exceptional service during the migration from version 1 to version 2.

Henlay

Aug 28, 2025  on Shopify

I've been using this app since 2020, and it's worked great. I just updated to 2.0, and the migration team was very helpful. It was a super smooth transition. Love the look and functionality of the new version.

Anuschka (IN)

Aug 27, 2025  on Shopify

Growave has been an integral part of our website journey from the very beginning, and it continues to impress us with its responsive support team and user-friendly interface. The rewards system is simple for our customers to understand, encouraging engagement and conversions. Managing five Shopify stores across different regions, we find the review synchronization feature especially valuable, as it helps us maintain consistency and credibility across all platforms with ease.

The Dharma Door

Aug 26, 2025  on Shopify

We’ve been using Growave since 2023 and have consistently found their support team to be incredibly helpful and responsive. Since upgrading to Growave 2.0, they’ve gone above and beyond to guide us through the changes, customising features to align perfectly with our rewards program, website, and branding. Like many apps, the development team hasn’t always got customisations right the first time, but what really stands out is how quickly and effectively they resolve any issues. Their willingness to listen, adapt, and deliver solutions makes them a pleasure to work with. The excellent combination of features has been invaluable for building customer loyalty, trust, and social proof. We highly recommend Growave.

Jordan Samuel Skin

Aug 22, 2025  on Shopify

We have been using Growave for the past two years. The platform has been instrumental in implementing our loyalty program, as well as collecting and displaying verified customer reviews on our website. Growave has so many customizable features and integrates with our other marketing service providers. On top of that, the Growave support team is very responsive and helpful, always responding within 24 hours. It has been a great addition to our marketing efforts. I highly recommend it for both rewards and reviews!

Abigail Ahern

Aug 22, 2025  on Shopify

The tool does everything that some of the bigger (more expensive) players are doing and they're always iterating for the better. Not only is the app an important part of our tech stack, the Growave team are simply amazing, efficient and open to suggestions to evolve. I've dealt with several people and all are a credit to the organisation. Keep it up team!

INFITAC

Aug 21, 2025  on Shopify

It offers all the key features we need, from wishlists to rewards. The support team is far beyond expectation — fast, friendly, and truly helpful. They give feedback quickly and follow up until the issue is solved completely.

Tai Swim Co

Aug 20, 2025  on Shopify

It's an easy 5 out of 5 so far. You get way more than you pay for. This app is insanely comprehensive and does exactly what I need for the growth of my store. Customer support is top notch. I submitted a ticket because there was an un-editable link that was going to a dead landing page and Annie helped me out almost instantly. I am from/based in Hawai'i so my hours are always weird compared to the rest of the world but I woke up to the links fixed after sending an email very late last night. So stoked!! No commission/incentive or comps for this review, I'm seriously just a happy customer and can't wait to see how this wonderful app grows with my company. My favorite purchase of 2025 so far. Mahalo for the super quick assistance again, Annie, Bloom + Tim!

Ribcap - Global

Aug 19, 2025  on Shopify

A good application for a good price. We are happy with all the features we have. It is much more than just reviews and rewards! They have thought of everything, and we are very pleased with it! Customer service is always ready to help you immediately.

La Twist

Aug 15, 2025  on Shopify

Growave is a game-changer for Shopify stores. It rolls loyalty, reviews, wishlists, and referrals into one sleek app. Setup is easy and support is top-notch. Highly recommended!

NAE Vegan Shoes

Aug 14, 2025  on Shopify

We’ve been using Growave for a while now, and it has been a game-changer for our store. The app is incredibly complete — covering everything from reviews to loyalty programs and wishlists — all in one place. What really sets Growave apart is their support team: always fast, friendly, and genuinely helpful. Every time we’ve had a question or needed guidance, they’ve gone above and beyond to make sure we were fully supported. Highly recommend to any store looking for an all-in-one solution with outstanding service!

高性能AIミニPC-【公式】GEEKOM(ギーコム)日本

Aug 14, 2025  on Shopify

​​Thank you, Growave! The platform is incredibly user-friendly, and your customer support team has been exceptionally patient and helpful. We hope to continue using your services long-term.

Tong Tong Friendship Store

Aug 12, 2025  on Shopify

Growave allows us to add key features (like a VIP program and Wishlists) to our site easily and in a cost effective way, and we've been using Growave for 4 years now. The few times that we encountered some issues with the Rewards module, Growave Support was very responsive and continued following up until the issues were resolved. Most recently, we discovered that our site template was still implementing widgets in an old way. The moment we asked Growave Support for help, they explained the issue to us and quickly helped us fix things even over the weekend. We also appreciate the enhancements and new features that have been added over the years, and look forward to using Growave for more years to come.

Bare-ish

Aug 02, 2025  on Shopify

I just installed the Growave app on my store to utilize the wishlist offering and was having some issues installing some features. The Growave team were very helpful and they rectified my issue immediately and smoothly. Thank you very much to Sergio and the team for the support and professionalism. Bare-ish Team

LEANFIT®

Aug 01, 2025  on Shopify

Growave’s support team (Bak & Sergio) are incredible! They responded to my request right away, were super efficient, and resolved the issue immediately. It’s rare to find support this fast and helpful. Truly appreciate how seamless the experience was—thank you for making everything so easy!

Malira SRL

Jul 29, 2025  on Shopify

We recently implemented Growave to power the wishlist functionality on our Shopify store, and we are thoroughly impressed. The software stands out not only for its robust feature set but also for how seamlessly it integrates into our existing e‑commerce setup. The Growave team is incredibly professional, fast, and supportive—always ready to assist with clear guidance and real technical know-how. Highly recommended.

TK Clothing Inc

Jul 26, 2025  on Shopify

We love how quick the responses are for support. They followup, listen, and fix when needed. - This happens occasionally when Shopify makes changes, and Growave is quick to update, and implement. The app itself is well integrated, has many features we needed

Maiyko

Jul 16, 2025  on Shopify

Technical Support is very good thank you for your help, they solve all problems. we are using reviews, wish list and royalty. I think thats the best app which has a lot of options in it. The interface designs and ease of use are all very nice.

termatree

Jul 15, 2025  on Shopify

We’ve been using Growave at Termatree and are genuinely impressed with the quality of their customer support. Recently, we reached out with a request to enable a specific feature. Not only did the support team respond promptly, but they also took the time to understand our use case and went above and beyond. Bloom, in particular, was exceptionally helpful, professional, and thoughtful in responses. It’s rare to come across a team that combines such responsiveness with genuine care for their customers' needs. Highly recommended for any Shopify store looking for a feature-rich, well-supported loyalty and engagement platform. Thank you again to the Growave team!

Pangama Jewelry

Jul 10, 2025  on Shopify

This app completely messed up my review display. It started showing 1-star ratings on products that had no reviews at all, making my store look unreliable. Even after uninstalling the app, the issue persisted and didn’t automatically resolve. Extremely frustrating experience — do not recommend.

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