The Growave team is responsive in a timely manner And always has a very positive attitude. I like working with them.

Thank you to the entire Growave team for your attentiveness and quick response in resolving all the issues I encountered. This is one of the best support services I have experienced on Shopify.

Very helpful customer service team and good features. Thank you for always handling our requests so professionally!

We've been using this app for reviews, wishlist, and the referral program on our eCommerce site, and it has been a great experience! All the features are highly functional and add significant value to our website. The interface is user-friendly, and the integration process is smooth. One of the biggest highlights is their customer service, which is extremely responsive and always ready to assist with any questions or issues. Their quick support ensures everything runs seamlessly, which is crucial for us. If you're looking for a feature-packed solution to enhance customer engagement and trust in your store, we highly recommend this app!

J'utilise Growave depuis maintenant plusieurs mois pour ma boutique en ligne, d'abors en Plan Free , puis Entry , je songe maintenant à passer au plan " Growth" , j'en suis très satisfaite, l'application est facile d'utilisation, très complète : j'apprécie beaucoup le fait qu'il y ai la liste d'envie ! Le gros + est la réactivité du service client ( moins d'une heure de délai un dimanche à 21 h ), les réponses apportées à mes questions sont plus que satisfaisante , je recommande +++++ Growave !

Great Application and great customer service. They answer very quickly and are very open to help and improve our services !

App has all of the functionality that you will need. Easy setup, the support team is always there for you if you need any customizations or help.

Very functional addition to our store. Works well for reviews and rewards and integrates with Shopify to allow customization in where and how reviews are shown on your page. Excellent quick responses from support! Would highly recommend.

This app provides all the core capabilities you need to create a loyalty program, and thereby drive more traffic, sales and social engagement. Their support is top-notch (in my experience much better than core Shopify support) and have gone above & beyond the call of duty for us repeatedly to aid in our implementation. Highly recommended!

This application offers exceptional value and is truly remarkable. Furthermore, the Growave Customer Support member Joomart provided excellent assistance. It is astonishing to witness the level of technical expertise possessed by their customer support representatives. Overall, this application is truly exceptional.

I've been using Growave since 2020, and have nothing but good to say. They LISTEN, are incredibly responsive, and also have this intangible common-sense quality where they just "get it". I think this might be the best company I have ever worked with, and by FAR the best support.

Literally the best loyalty app ever for Shopify. Has everything you need.. - Points & redemption - customer QR code + loyalty integrated to accounts - wishlist with back in stock and sale notifications - product reviews! Connecting Growave to Klaviyo(mailchimp alternative) and it's smooth sailing from there. Eldar and his team will also give you the time of day unlike other developers when it comes to support. You guys have a life long customer!~

The support for this app is fantastic. there are def some customizations we needed, but the communication and turnaround was superb. The app is great and super robust. Highly recommend!!!!

Die App ist sehr gut! Sie hat sehr viele Funktionen und auch eine Übersetzung auf Deutsch. wir sind extrem zufrieden. Vor allem das Support Team hat uns extrem weitergeholfen! Die Antwortzeiten sind sehr schnell und es wurde immer für jedes Problem eine Lösung gefunden. Vielen lieben Dank!

Very helpful and patient support team! I'm very picky and sensitive about my websites and they provided the best support and accepted my requests. Feel free to check out my website for inspiration to implement to your websites.

We wanted a simple Rewards app and ended up with a polished solution that offers so much more. Features like Reviews (with the ability to add photos), Wishlist (with optional notifications for out-of-stock products), POS integration (crucial for those with a physical presence), and a nifty Instagram widget (to display and tag content) exceeded our expectations. The core Rewards system has everything we need: rewards for orders, signups, referrals, and an optional VIP tier system. Beyond the features, the ease of use is remarkable. No complex setup is required, the widgets are simple to configure, and everything looks great right out of the box. We’ve been with them for over three years, and from an admin perspective, it’s incredibly low-maintenance and works beautifully. A special shoutout to Kani from the support team for assisting us with migrating to a new version—prompt, caring, and truly making me feel like a VIP customer. Thank you!

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered. Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month! That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site. I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features) Truly disappointed. --------- UPDATE: Binazir from Growave reached out to us and helped us to transition smoothly to the new version 2.0 upgrade. We are thankful for her responsive reply and ensuring everything is working accordingly.

The support of the Team is excellent. We are very happy to working with that kind of professional team! Also the app has a lot of functions. I can really recommend this app. Works well! Thank you.

UPDATE: The Growave Team has been amazing to help rectify this and assist with all setup. They've gone above and beyond to rebuild goodwill and create smooth systems going forward. So appreciated! _____________ First of all, the app itself seems great. We haven't launched it yet and are still setting up our program. However, this app does not have a "setup" mode. There is a big banner on multiple pages that says, "Action required - Growave is not activated." One would interpret this to mean that it's safe to set the app up and play with settings to see what works best for our shop. Nope. Everything is live immediately. Growave emailed several customers that they earned points in a rewards system we haven't launched, and it requested reviews from people without permission, too. We're not even sure we want to use the reviews feature. I was mortified and had to have Growave customer service send me .csv files of those contacted (because I couldn't even find WHO got emails). It was pure luck I discovered people had been contacted at all. This is an embarrassingly huge flaw. I tested other apps before testing Growave, and those apps didn't reach out to customers without giving me a head's up, notification, or some sort of permission wall. If there are settings in the backend that trigger communications, those need to be CLEARLY labeled. Because if "Growave isn't activated" doesn't actually mean "Growave isn't activated," then there is literally no way to know the customer-facing implications of simply creating a reward system framework.

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered. Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month! That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site. I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features) Truly disappointed.