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Customer reviews: Growave: Loyalty & Wishlist

Develop by Growave

Reviews (1,234)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Royal Retros

Jun 10, 2025  on Shopify

We have used it for a few years. The app works great, pricing is fair and customer support is helpful and fast.

FAVALAVA

Jun 06, 2025  on Shopify

Quick respond and friendly staffs! Updated version looks more sleek and modern. Nice all-round app, recommend!

DES Curl Spa Salon

Jun 06, 2025  on Shopify

I've had a great experience using Growave! Their customer service is top-notch professional, fast, and always incredibly helpful. Every time I’ve reached out with a question or needed support, they’ve responded quickly with clear, step-by-step guidance tailored to exactly what I needed. They really go above and beyond to make sure you feel supported, no matter how small the issue. If you're looking for a reliable app with an amazing support team behind it, I highly recommend Growave!

Tawshia

Jun 02, 2025  on Shopify

Outstanding Experience So Far – Excited to Launch! Even though our store is still in the setup phase, I’m already impressed by how smooth and professional the experience with Growave has been. The app feels intuitive and well-thought-out, with powerful features that we’re excited to explore more deeply post-launch. What stands out the most is the exceptional support — every interaction with the team has been fast, friendly, and incredibly helpful. Thank you to the entire Growave team for making the onboarding process so easy and enjoyable. Can’t wait to see the full potential of the app in action! — Marwan Ghaleb

Proglow

Jun 02, 2025  on Shopify

A great tool for motivating our customers to buy. It also encourages them to leave lots of product reviews with photos. The API allows for effective analysis of activity and actual earnings. (if you have the big plan, use it !!! ) Customer service is also very responsive.

Chubby Mealworms UK

Jun 02, 2025  on Shopify

Growave is one of our most valued apps. We've been using them for years & the platform has evolved significantly. It really helps seal the deal for loyal customers, and their Excellent customer service is a bonus too!

Regina Romero

May 31, 2025  on Shopify

Excelente soporte y atención al cliente. Nos ayudaron a personalizar el widget de reseñas para que se adaptara exactamente a lo que necesitábamos, incluso desarrollando un script especial para nuestro sitio. Siempre atentos, amables y rápidos en sus respuestas. Muy recomendados.

MinnyWicks

May 26, 2025  on Shopify

I had such an easy time upgrading and changing my app to the 2.0 version with the Growave team. It was a super quick process and I love the app improvements. And Janat was super friendly and very helpful!

Tradies Gear

May 23, 2025  on Shopify

Very refreshing to have such rapid response from an ecommerce app/brand. Ayana, Zhoomart and the team were very helpful in walking me through some upgrades. Highly recommend Growave - very easy to navigate and nice clean feature.

DiamondArt.ca

May 23, 2025  on Shopify

Great app - our customers love earning rewards. The new upgrade was a breeze and the team helped with an issue I had on the tab placement. They fixed it very quickly and everything looks beautiful. Thanks!

Asfvlt Sneakers

May 22, 2025  on Shopify

日本語にも対応しているのでこちらのアプリを選びました!レビューも起き位入り登録もポイントもすべて入っているのでおすすめです。サポートに質問した際もすぐに返信が来て分かりやすくスクショで説明していただけました。安心して使えるアプリです!

Pathos Studio

May 11, 2025  on Shopify

I’ve been using Growave for several years now, and I’ve seen the platform evolve significantly. Their recent app overhaul brought a ton of great improvements, and while I was initially worried about the price increase, my concerns quickly faded once I saw just how much value the app offers. The team at Growave is incredibly dedicated and responsive—they’ve gone above and beyond to accommodate every request I’ve had. It genuinely feels like having a team of web developers right at your fingertips. They're quick to resolve any issues (which is a huge relief when things don’t always go as planned!). Overall, I couldn’t be happier with the service, and I highly recommend Growave to anyone looking to level up their business.

Manduka マンドゥカ[公式] ヨガマット ヨガグッズ ヨガウェア

May 09, 2025  on Shopify

Growave is a very convenient way to manage our review function and point system in one app. The Growave team was quick to respond to our detailed requests!

InOutSnackz

May 06, 2025  on Shopify

This app is amazing. The customer support is always so fast to respond and helpful as well. If you’ve Shopify POS they integrate with the loyalty program. I’ll never switch to another app. Great pricing as well.

TROVE Malaysia

May 02, 2025  on Shopify

Responses are quick and on point. Love working with Growave. Thanks to Begi and Zhoomart for assisting my end 24/7!

The Workwear Store

May 02, 2025  on Shopify

The app is very versatile, multi-functional and easy to use. The support is great and extremely responsive. I just started using the app and had a few problems with the way I wanted to use the app, the Growave team was very quick to resolve my own 'workflow' problem which required customization. There are many, many... apps out there to choose from these days and it can be confusing to select the right one which many have overlapping functionality. I've started to trust the feedback/reviews of all these apps which are based on 'real' customer experiences. The Growave app has both of what store owners should look for: 1) simple, effective functionality and 2) Support, Support, Support! Thank you Growave!

Valentina Ascended

May 01, 2025  on Shopify

I’ve had such a great experience with the Growave team. I reached out with a few questions and not only did they respond quickly, but they also went above and beyond to support me. The Wishlist feature looks amazing on my site now, and I’m grateful for how smooth and professional the whole process was. Shoutout to Zhoomart and Ayana for being so kind and helpful. Definitely recommend!

Puravida! ショップ ヨガ・フィットネス

Apr 30, 2025  on Shopify

The support team at Growave is excellent, especially their response to inquiries is very fast and complete! The app has so many features and you can find the right way to use them. Even requests for unique custom modifications are very well supported by Growave!

SARTORO

Apr 25, 2025  on Shopify

We made the switch over from Stamped. A ton of functionality at a much more reasonable price point. Their support team is great and they seem to be continuing to add new functionality regularly!

Bubbs & Drizzle

Apr 24, 2025  on Shopify

Adding Growave was the one of best decisions and had immediate, positive results for our ecom business. The addition of social credibility, reward loyalty, and encouraged sharing has helped grow our business. Implementation and operation is simple, even for those of us who are less-than tech savvy. However, what really sets this app apart is the incredible customer service provided by their team! Vlad assisted me recently with reintegration of Growave's widgets after we updated our theme to Shopify 2.0. After ensuring he understood our issues, he got to work and had everything operating correctly within a couple hours. Beyond fixing our problems, Vlad did an amazing job of communicating what changes were made, showing evidence of proper functioning, and explaining how we can manage issues in the future. This level of customer service far exceeded our expectations and was exemplary of how all tech companies should operate. We are very happy with our choice of Growave -- from functionality to service -- and highly recommend it to any ecom business looking for a review, loyalty, and rewards solution. Thanks again to Vlad and the rest of the Growave team!

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