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Customer reviews: Growave: Loyalty & Wishlist

Develop by Shopify

Reviews (1,201)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Midnight Snack Planner

Oct 22, 2025  on Shopify

Beyond the fact that the Growave app offers so many great features and does everything I need in one place, the customer service is outstanding -- quick, friendly, and incredibly helpful. I had an issue with my site on a Sunday night, and it was fixed by Monday morning. Absolutely above and beyond my expectations. Thanks so much for a great product and amazing customer service.

JustLikePapa

Oct 21, 2025  on Shopify

Perfect for our needs in terms of loyalty, rewarding and integrating into our store. Joel from the support team has been a superstar and got all my issues resolved in no time

Burst

Oct 17, 2025  on Shopify

O suporte do aplicativo é rápido e muito bom! Conseguiram me ajudar em tudo o que precisei! O aplicativo tem muitas funções, acho que poderia ser mais amplo, mas é bom!

Bella Luna Online

Oct 14, 2025  on Shopify

The support and information we received from the Growave team were absolutely fantastic — quick, friendly, and incredibly helpful, which is a real rarity among app developers these days. Their team went the extra mile to ensure everything was set up smoothly and working exactly as we needed. What makes Growave stand out is having three powerful tools in one — Loyalty, Wishlist, and Reviews — all perfectly integrated and working together. It’s efficient, intuitive, and has made a noticeable difference in how we engage with our customers. We’ve seen customers spending a little more to earn and redeem their points, and the wishlist feature has really encouraged repeat visits and higher conversions. The app runs seamlessly and looks great on our store. Highly recommended for any Shopify business that wants to boost customer loyalty, engagement, and retention without juggling multiple apps!

Lenti.care

Oct 13, 2025  on Shopify

Great app and even greater team. Although I am not using the app currently as I am still not live with my website. The team was very responsive to all my inquiries and helped me get started.

The Herb Farm

Oct 06, 2025  on Shopify

We dealt with Janet recently as she was helping us upgrade and also install Growave for our other brand. She went above and beyond to help us, with incredibly helpful service. She is an asset to Growave. Thanks Janet!

We Are Knitters

Sep 30, 2025  on Shopify

We’ve been using Growave for a while now, and it has become an essential part of our Shopify store. The app is easy to set up and customize, and the features have helped us significantly increase customer engagement. The support team is always quick to respond and very helpful whenever we have questions. Overall, a great experience, highly recommend Growave to any brand looking to strengthen their community and improve customer experience.

Bali Swim

Sep 28, 2025  on Shopify

We’ve been using Growave since 2020, and it’s proven to be a reliable all-in-one solution for reviews, wishlists, and loyalty programs. The app is easy to navigate, integrates seamlessly with our Shopify store, and the support team is consistently quick and helpful. After years of use, we can confidently recommend Growave to any Shopify brand looking for a dependable partner.

Strick Addicts

Sep 24, 2025  on Shopify

Poor selection of set-up fetures, really bad App support. No possibility of adequate features prewiev.

Appaman

Sep 19, 2025  on Shopify

We’ve had a great experience with the Growave app. Their support team is truly outstanding, always quick to respond, eager to help, and willing to jump in to fix any issues right away. Whenever we’ve needed custom modifications, they’ve worked with us to make sure everything was tailored to our needs. What stands out most is how much they listen to feedback. The Growave team is constantly rolling out new features and actively improving the app, which makes it feel like they’re growing right alongside us. It’s rare to find a platform that’s both powerful and so well-supported, Growave definitely delivers on both fronts.

Island Run Club

Sep 18, 2025  on Shopify

Growave and the team are exceptional when you need any sort of customisation. I've had multiple instances where I needed to customise the widget and rewards page and I was met with swift and competent results. Customer service is nothing less than a 10 out of 10. Growave is an excellent loyalty app as they have solid functionalities and a great team behind it.

PALOMINO

Sep 18, 2025  on Shopify

Growave is super useful!! There are so many great features and they work seamlessly, more important they are reasonably priced. The support is also nice, responsive, and helpful. Just upgraded to version 2.0 easily with the help of support team. Highly recommended!

Green Goddess Bath

Sep 16, 2025  on Shopify

The best customer service hands down with this company. I needed help with my rewards page not showing and this was all handled without a snag. Thank you for such amazing friendly service and efficient communication getting the job done!

Imostengehtdiesonneauf

Sep 15, 2025  on Shopify

Super Erweiterung für unseren Shop. Der Support ist sehr nett und vor allem schnell bei Problemen.

Prix

Sep 08, 2025  on Shopify

Tuve una muy mala experiencia con la app, nunca pude configurarla al español, ya que automáticamente volvía a estar en inglés. Pese a que la respuesta por parte del soporte fue rápida, tampoco pudieron solucionarlo.

Белая Ворона - ваш книжный в Чехии и ЕС

Sep 08, 2025  on Shopify

We started using Growave recently, and it has already exceeded our expectations. It’s very convenient to have loyalty, wishlist, and reviews all in one app. Everything works smoothly, and integration with Shopify was simple. What we especially appreciate is the flexibility of settings — it’s easy to customize the program to fit our store’s needs. The support team deserves special mention: they respond quickly, guide us through complex questions, and always provide real solutions. Overall, this app really helps boost customer engagement and sales. Highly recommended!

SHIGETA PARIS

Sep 04, 2025  on Shopify

With this app, we can manage almost all points system. And the help team was great. They helped well about the transition to the new version.

Neal's Yard Remedies

Sep 03, 2025  on Shopify

Growave offers exceptional value for any business. Janet provided exceptional service during the migration from version 1 to version 2.

Henlay

Aug 28, 2025  on Shopify

I've been using this app since 2020, and it's worked great. I just updated to 2.0, and the migration team was very helpful. It was a super smooth transition. Love the look and functionality of the new version.

Anuschka (IN)

Aug 27, 2025  on Shopify

Growave has been an integral part of our website journey from the very beginning, and it continues to impress us with its responsive support team and user-friendly interface. The rewards system is simple for our customers to understand, encouraging engagement and conversions. Managing five Shopify stores across different regions, we find the review synchronization feature especially valuable, as it helps us maintain consistency and credibility across all platforms with ease.

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