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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,590)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Kakuto Culture

Jul 04, 2024  on Shopify

Great features, support and very easy to use. I am still finding out about all of the features now even though i've been using it for almost a year now. Their support is great. They provided clear instructions about how to resolve the issue that i had with a template. They worked diligently to resolve the issue in less than 24 hours. Fantastic business to work with.

Jolicare MY

Jul 03, 2024  on Shopify

Absolutely fantastic experience with GemPages Shopify page builder! The tool itself is incredibly intuitive and offers a wide range of customization options, perfect for merchants who want more control over their store's CRO and overall design. The customer service has been nothing short of excellent—prompt, helpful, and always ready to go the extra mile to ensure everything runs smoothly. I highly recommend GemPages to anyone looking to elevate their Shopify store with ease and efficiency. Thank you, GemPages, for making store customization a breeze!

Interyan

Jul 02, 2024  on Shopify

Amazing customer service! Their tech team was really quick to address a issue I had with my custom button code

Brewing Belief

Jul 01, 2024  on Shopify

GemPages makes designing pages so much easier. There's so many features. The best part is their customer service. They've helped us troubleshoot a video issue and were very polite, professional, and knowledgeable in the process. Thank you Anthony, Annie, and Phoebe! We find this Shopify app to be extremely good and would recommend it to anyone looking for an awesome way to easily build their own pages.

MINEWA

Jul 01, 2024  on Shopify

Very good site to optimize your stores. The support is also very fast and friendly. Creating online stores is extremely easy.

ZODICI

Jun 30, 2024  on Shopify

GemPages is one of the best website/page builders I have used. The app has plenty of features, templates and ways to customize your website. The support team is incredible and have always managed to help me with custom code or better ways of implementing my ideas into my website. Very easy to get to grips with, highly customizable and integration with other apps is simple. I would definitely recommend

Migratepass

Jun 30, 2024  on Shopify

After using multiple page builders, I am giving this review. Easy to use. Excellent support team. I guess its the best page builder on shopify platform.

Engalo

Jun 30, 2024  on Shopify

Top Service. Jeremy provided me with professional, kindful help! He answered all my questions paciently and solved my problem within minutes. Thanks for the top service!

My Store

Jun 29, 2024  on Shopify

Great for page building and integrating with Shopify. I've used many apps and tools for assistance with creation, design, development - and the customer support provided by GemPages is THE BEST. Give it a try!

BestDeals

Jun 28, 2024  on Shopify

I've been using GemPages for Shopify and it has truly elevated my store's customization options. The app is incredibly user-friendly and offers a wide range of features that make designing pages a breeze. I had an issue at one point, but the support team was quick to respond and extremely helpful, resolving my problem in no time. I highly recommend GemPages for anyone looking to enhance their Shopify store, with a special thanks to their fantastic support team!

Sogui

Jun 28, 2024  on Shopify

excelente aplicación, el editor por defecto de shopify no se puede comparar con el alcance que tiene esta aplicación

STARESSO

Jun 28, 2024  on Shopify

Absolutely 5 stars, prompt and top service. What ever how many questions and problems I have, there are always nice people happy to help. And do their efforts in any way! Without IT knowledges it‘s hard to custom a page like your design, and GemPages will be your choice, no worries just try it.

Petmazon

Jun 26, 2024  on Shopify

I cannot express enough how helpful Jessica was. My products were not showing up on my page and Jessica helped me fix the problem and was very nice and professional. After a few hours of trying to figure it out I was able to easily update my product sales channel. I'm super satisfied with the outcome and I am very happy with Gempages, Thank you!!!

Nidyan

Jun 26, 2024  on Shopify

Celia's help was perfect, especially for the integration of widebundle, Celia M showed different integration technique, and everything works perfectly, I am sincerely satisfied with her work and I really recommend you gempage for their involvement when you have problems.

HEIGHTHAVEN®

Jun 26, 2024  on Shopify

I recently had an issue with my website that was causing a lot of frustration, but thanks to Sarah from customer support, everything is now running smoothly. Sarah was incredibly patient and professional throughout the entire process. She quickly identified the problem and provided clear, step-by-step instructions to resolve it. Her expertise and friendly demeanor made the whole experience stress-free. I greatly appreciate her help and would highly recommend her to anyone needing assistance. Thank you, Sarah, for your outstanding support!

Tatagoyoga

Jun 25, 2024  on Shopify

As an e-commerce business owner with about 100 memberships, I deal with online support chats all the time, and most of them are crap. However, GemPages truly stands out as an exception. Their support team is nothing short of amazing. Special praise to Jane! Every representative I've interacted with has been knowledgeable, friendly, and incredibly helpful. They consistently go above and beyond to solve any problem I encounter, and they take the time to teach me how to fix issues myself. I'm thoroughly impressed and extremely happy with their service. GemPages truly lives up to its name – their support team members are real gems!

ILLUMEA

Jun 25, 2024  on Shopify

I had a wonderful experience! Everything was perfect, and the customer service was exceptional. They provided a real solution to my problem effortlessly, and they were genuinely kind throughout the process. Highly recommend!

Zurafit™ Heated Leg Massager

Jun 25, 2024  on Shopify

Been using Gempages for 2 years now. Very easy to design pages that look and function exactly how you want. Their support is amazing too! :)

BrickWood Ovens

Jun 25, 2024  on Shopify

Recently, after I logged into GEMPages on Shopify, I was asked to participate in a survey that posed two significant questions . The first question was, "How would you react if you could no longer use Gempages?" immediately followed by, "Do you believe Gempages could be easily replaced?" These questions have me concerned — is Gempages at risk of shutting down? My experience with Adobe Muse, where my initial website was built, serves as a stark reminder. The abrupt closure of Adobe Muse resulted in the loss of thousands of hours of work and tens of thousands of dollars. Now, as I embark on developing my third-generation website using Gempages, I'm alarmed at the prospect of history repeating itself. Given my current workload of 90 hours a week, I simply cannot afford another financial or emotional investment in yet another platform. Therefore, I need reassurance regarding the stability and longevity of Gempages before committing further. I can't inquire within your company whether they plan to close down, because typically everyone there will insist everything is fine until the day they actually shut their doors for good. The questions I was asked in that survey weren't random; they were very direct, specifically about the potential loss of access to Gempages and what my contingency plans would be if access were lost. Right now, I'm postponing building my site on Gempages until I get some kind of stability report or visual reassurance that Gempages will be around for the long term. I'll change my star rating / review once I receive a response from someone of authority - not a CSR or manager.

My Store

Jun 24, 2024  on Shopify

I've used gem pages for multiple websites and the support has always been great! Jeremy helped me with a few issues I was having and resolved it very quickly. Thanks.

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