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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,143)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Luxury Moments

Nov 29, 2024  on Shopify

Excellent support. We had a question regarding the app's paid plan, which was answered almost immediately by Konstantinos. Thank you

Portrify

Nov 28, 2024  on Shopify

Natalie from customer support is absolutely outstanding! ⭐️ Her assistance was prompt, professional, and incredibly helpful. She went above and beyond to ensure my questions were answered and my issue was resolved quickly. It’s rare to find such exceptional customer service these days, and Natalie truly stands out. Thank you for making my experience with the Pandectes GDPR Cookie Consent app so seamless! Highly recommended!

TeeGschwendner CH

Nov 28, 2024  on Shopify

Die App erfüllt unsere Erwartungen und funktioniert auch schon in der kostenlosen Version sehr gut. Der Support ist schnell und kompetent, Natalie hat uns bei einem Problem superschnell und gut weitergeholfen.

Nomad Booth

Nov 28, 2024  on Shopify

Truly happy with the proactive support from Alex and team. They have a thorough understanding of what is needed to comply with GDPR and have helped us to improve our legal standards.

SlayBabz

Nov 26, 2024  on Shopify

Natalie from team Pandectes solved my problem in no time. Very happy with the service! Helped me to customize my code & gave me tipps to get higher acceptance rates. Thank you Natalie :)

Artisan Coffee Co.

Nov 26, 2024  on Shopify

Great customer service, helped get us Google Consent Mode V2 Compliant in just a few minutes on two different sites!

Myr Outdoor

Nov 24, 2024  on Shopify

Amazing app and Incredibly helpful support, providing us with suggestions to customize the switcher to meet our needs. Highly recommend them!

Circe

Nov 21, 2024  on Shopify

Easy to use app with a solid free plan. Natalie was extremely helpful when I needed some advice, going on to suggest more that I had initially asked for with some great ideas

Dragonfly

Nov 21, 2024  on Shopify

Very helpful and supportive customer service. Quick communication. We use Elevar for tracking, which caused issues with Google Consent V2 compliance. Pandectes support identified the problem and assisted us in resolving it through communication.

PIKASTORE S.R.O.

Nov 19, 2024  on Shopify

Alex on the support chat was awesome. First I needed some basic help and then he offered to help me even with the design and all. So I really do appreciate that and recommend you getting in touch with the support if you need any help, they're actually very nice to you and helpful :)

BOOSTme

Nov 19, 2024  on Shopify

The service has been great and the setup videos are thorough. I did some troubleshooting with support and they were great at deducing what the issue was and we solved the problems. It had to do more with how we have things set as a company in GTM than with how the app works. Great job.

Kenucamp

Nov 19, 2024  on Shopify

I received very good and quick help so that my shop is now GDPR compliant. Many thanks to Natalie for her patience and excellent work.

CPP Bikes

Nov 15, 2024  on Shopify

Konstantinos helped me so much in setting things up properly and getting compliant as also designing my banner in a way that fits my shops style. 5 out of 5 starts! Thanks Konstantinos for your help!

TERROIR UNLIMITED

Nov 14, 2024  on Shopify

Schnell und einfach installiert. Konstantinos vom Support hat alle Einstellungen geprüft und ein schnelles Feedback gegeben, ob alles richtig funktioniert. Toll, danke!

lautux

Nov 14, 2024  on Shopify

The support was very fast and dynamic. The App works very well. Thanks to the Support especially Natalie.

After Hall

Nov 13, 2024  on Shopify

The support team is impressive. The Natalie quick response times and insightful suggestions have been invaluable in resolving our challenges.

Sok-It

Nov 13, 2024  on Shopify

Nikos from the Pandectes support team was awesome! Very helpful, fast to respond, and had answers to all my technical questions.

Natural Baby Shower

Nov 12, 2024  on Shopify

We recently switched to Pandectes GDPR compliance software for our business, and so far, the experience has been fantastic. A huge thank you to Natalie and Alex for their exceptional support throughout the setup process! They were incredibly responsive and helped us get up and running quickly, which made all the difference for our team at NBS and MK. Before switching to Pandectes, we were using Shopify's native GDPR tools, but we found that it was blocking a significant amount of our tracking data. Pandectes, on the other hand, has allowed us to maintain our data flow while ensuring full GDPR compliance. The app is performing smoothly, and we've noticed much more accurate tracking and reporting since the switch. If you're looking for a reliable GDPR solution with top-notch support, I highly recommend Pandectes. Their team is knowledgeable, responsive, and genuinely invested in helping you succeed. So far, it's been a great move for us.

Lisa&Co.

Nov 12, 2024  on Shopify

The app support is really quick and helpful! I had the pleasure of talking with Natalie and she was patient to answer all my questions and provided all the help I needed!

a Piece of Nature

Nov 12, 2024  on Shopify

Rigtigt godt produkt og virkelig god kundeservice (fik super fin service af Natalie) og kan kun anbefale denne app.

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