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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,381)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

PrintJourney

Sep 26, 2024  on Shopify

I had some very serious problems with another Cookie App, because it caused some serious problems with my tracking. I switched to this app and now all problems are gone. It is very easy to set up and in case you have any problem, there is a very good support at you side! Instant response and especially Natalie helped me setting up, making sure everything fits in relation to the compliance and she even gave me a tip so that my accept rate is higher in the future. I'm very happy with the app and the support! :)

FamilienFaden

Sep 26, 2024  on Shopify

Really good, uncomplicated app, but what makes Pandectes super, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding. No robots, ai but real person with real helpful support, in also cases which is interface integrations. I can only say thanks for Alex for the top support!

BAGS & PIECES

Sep 25, 2024  on Shopify

Konstantinos helped us super quickly to make some custom changes for best acceptance rate whilst maintaining compliance, thanks so much!

LovedOnes

Sep 25, 2024  on Shopify

Wonderful App, Incredible Customer Service! This app is simply amazing! The customize options are huge and the customer service is unbelievable; they address everything within minutes via live chat. They properly set up your shop, check for compliance, and even assist with graphic settings. This is the best customer service I have ever experienced. The settings and advice I received here, free of charge, would have cost me a lot from external specialists. A huge thank you to the team! I can wholeheartedly recommend this app to anyone.

PrintYourCard

Sep 24, 2024  on Shopify

The support is first class. It was checked whether my shop is GDPR compliant. Special thanks to Christos

InnerWayStudios

Sep 24, 2024  on Shopify

Christos hat mir sehr weiter geholfen und war sehr professionell und freundlich! Super Mitarbeiter. Das Unternehmen sollte seine Arbeit wirklich zu schätzen wissen!!!

Question Everything London

Sep 24, 2024  on Shopify

Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.

Medity Health

Sep 23, 2024  on Shopify

Good app and the people working there have been prompt and helpful when we've needed something. Would recommend!

Utmost Province

Sep 23, 2024  on Shopify

Great customer service and helping our shop comply! Thank you for making everything easy and assisting us on set Christo!

In Fabricae

Sep 23, 2024  on Shopify

I’ve been using Pandectes to manage GDPR compliance on my Shopify store, and so far I’m very pleased. The app is extremely easy to install and set up, making the whole process smooth and quick. Customer support has been excellent, with a special thanks to Konstantinos for checking that everything was properly configured. We’ll see how the app performs in the long run, but for now, it’s definitely a great choice!

MAW Light Shows

Sep 22, 2024  on Shopify

Sehr netter Support und die Einrichtung der App ist super für Einsteiger. Alex nimmt sich viel Zeit für die Kunden. Sehr empfehlenswert mit ihm zu arbeiten

FamilienFaden

Sep 19, 2024  on Shopify

Really good, uncomplicated app, but what makes Pandectes super, and really to further suggest is the fabolous support! Really understandable, hand in hand installation support is really outstanding. No robots, ai but real person with real helpful support. I can only say thanks for Christos for the top support regarding Pandectes App installation!

Britta Dietsche

Sep 18, 2024  on Shopify

Extremely easy to set up, had all options that we needed and the support (Konstantinos in our case) is incredibly fast (live chat reply within seconds!), super helpful and also very competent.

iKegger Pty Ltd (Europe Branch)

Sep 18, 2024  on Shopify

I've only just set up the app after issues with not being able to track conversions using various other options. We are now seeing conversions again and the support from Christos was amazing, 3 hours on chat of going through and removing all the junk code a previous advertiser had left and making sure everything was compliant and running correctly. 10 stars

MERA MERAH

Sep 17, 2024  on Shopify

Alex was super helpful. The best support i've ever received. he went beyond to help out and find a solution. On top he did this in super fast manner. Thank you so much Alex!

bodybote

Sep 17, 2024  on Shopify

The installation was very easy and Christos was very helpful in checking that the banner and consent mode was installed correctly. He even gave some good advice on improving approval ratings. Previously, I tried to use uibenda's GDPR banner, but I failed due to the difficult installation and poor step-by-step instructions.

Rementi

Sep 17, 2024  on Shopify

Great support! They helped to integrate fast. I can't tell you anything about the app for now, though, as I haven't used it yet.

Pyöräpalvelu Berggren Oy

Sep 15, 2024  on Shopify

Great and patient support! Christos helped me through all the steps when installing the app. Thank you!

Marville Road

Sep 11, 2024  on Shopify

Great app and support! Waited no time during working hours and they are very helpful through the chat.

JoVal Elements

Sep 11, 2024  on Shopify

This is support as it should be. No long waiting, clear instructions and feedback. And a good advice on top. I like it!

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