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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,381)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

MaryAnn Diorio Books

Sep 10, 2024  on Shopify

Alex is a great asset to your company. He was professional, knowledgeable, courteous, and kind. He resolved my problem quickly. I think you should give him a promotion and a raise. Dr. MaryAnn Diorio Owner of MaryAnn Diorio Books

BanzaiHobby

Sep 09, 2024  on Shopify

Christos have helped me a lot with the initial settings and suggest appropriate setting to maximize the acceptance rate! Hope Pandectes will work perfectly as I hope.

PETIT-TOUTOU.COM

Sep 08, 2024  on Shopify

Je n'en suis qu'à la configuration, l'application est facile à utiliser et le service client très réactif et compétent !

Ja-Hochzeitsshop

Sep 08, 2024  on Shopify

Great customer service, they always answer almost immediatly and have always figured out a way to help us. Banner is easy to set up and with the help of the support it works perfectly now! Thank you so much!

ALOHAS

Sep 05, 2024  on Shopify

The application works very great and the CS is very responsive. Whenever we have had a question they have been there to help us and have responded promptly.

Liane Zane Bookstore

Sep 04, 2024  on Shopify

It was really easy to install the app, and when I recently asked the customer service rep Alex to check to make sure that my store was compliant, he did it and then went the extra mile to give me some helpful setup suggestions. I wish everything about ecommerce was this easy!

CuraLife Global

Sep 04, 2024  on Shopify

Pandected app and support is great, they released a feature that i needed to keep me updated with shopify customer events functionality.

Bloomsbury Manor Ltd

Sep 04, 2024  on Shopify

I've used the free version of this app for a year or so and have been very happy. Today I recognised it was causing me some site speed issues as I had not updated my usage settings to keep abreast of Shopify changes. With help from Konstantinos at Pandectes live support, I did that, and followed some recommendations he made, and my site speed improved remarkably! Top notch app - top notch Support; thanks again Konstantinos :)

Janus

Sep 04, 2024  on Shopify

I just added the app on our shop. I was scrolling around to see its features, clicked by mistake on 'check compliance' thinking it would be a link to some compliance website. Instead, it opened to the chat. Konstantinos checked the compliance for me, jumped in as collaborator to make the necessary adjustments and modified the banner for the best optimization. What to say, I was expecting a couple of hours dealing with the setup, and now I can sip tea because it's all done. Shout-out to the great customer support!

STG - Flying Tiger Copenhagen

Sep 04, 2024  on Shopify

I had a great experience with Konstantinos, who provided exceptional support in setting up the custom Meta Pixel for Customer Events on my Shopify store. He was knowledgeable, responsive, and incredibly helpful throughout the entire process. He patiently walked me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly.

russell's shave club

Sep 03, 2024  on Shopify

Had a great experience with Alex, been using this app for years now and have recently upgraded to premium. this company has got your back when it comes to being fully compliant.

Thestore274

Sep 03, 2024  on Shopify

Great help from Christos, and his team, who helped verify my store's compliance in a matter of minutes, plus some helpful suggestions an easy guide through a potential difficult process.

Grant & Budds

Sep 02, 2024  on Shopify

By far the best app for this in my opinion. The reassurance to be compliant within the mind-boggling world of GDPR is worth the money with this app. Especially if like me, it's all a bit too much to get your head around. Lots of features, best of all, customer service is excellent, I have always received great help from all the advisors. Most recently I was helped by Alex, who solved a tracking related problem for me, super friendly, quick and efficient, Big thanks!!!

OrbitOnline

Sep 02, 2024  on Shopify

Fantastic app that helps us stay compliant globally with our website. The team will even double-check your settings to ensure that everything on your website is compliant with applicable laws.

Post and Saddle Bike Co.

Sep 02, 2024  on Shopify

Pandectes is simple to set up and be GDPR compliant right away. The team is knowledgable and always available to help with any questions or recommendations.

ChattyFeet Socks

Sep 02, 2024  on Shopify

The setup was pretty straightforward. We had few questions and the support team were quick to respond. We have been using it for a few months only and so far everything works well.

andwhatofit

Sep 01, 2024  on Shopify

Extremely useful to have an app like this. So far it is working well and the team's responses are fast, friendly, and informative!

Goo-eez

Aug 28, 2024  on Shopify

excellent solution, easy to install and to configure. very fast to implement, up and running in less than 30 minutes and 100% compliant. quick response from customer support.

Brawo

Aug 28, 2024  on Shopify

We've been using the Pandectes GDPR Compliance plugin for our Shopify store, and it's been great. The plugin is easy to set up and does an excellent job of ensuring our store meets all Google consent mode and GDPR requirements. What really stands out is their support team—responsive, knowledgeable, and always ready to help. Highly recommended!

Halolight

Aug 27, 2024  on Shopify

I'm extremely impressed with Konstantinos' support in configuring the application. His knowledge of compliance requirements is truly exceptional. Konstantinos provided precise and detailed guidance throughout the entire process, ensuring that every aspect of the setup was compliant with relevant regulations. Thank you, Konstantinos, for your exceptional support and for sharing your extensive knowledge. Your help has been invaluable!

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