Make sure you configure all of the settings properly. You likely need to upgrade to premium for actual compliance. Ermis was a big help getting us set up and compliant!

The audit support was awesome. Konstantinos helped me through all of the detailed settings from the beginning to the end, which I honestly didn't expect at all. For that help, I was able to set my store to be fully aligned with the compliance. Awesome support!

Awesome support from Natalie. Great app to match all elements on your store to the correct brand guidelines.

Installed the app today so we could get a custom cookie-banner. Had some trouble regarding the hyperlinks to the corresponding languages. Natalie helped me out from A-Z and got it working in a short amount of time, thanks alot!

El administrador de atención al cliente me ayudo en todo el proceso de añadir la app, muy profesional y servicial. La app funciona correctamente.

La meilleure application de conformité RGPD/GDPR pour votre site Shopify. Une aide précieuse de la part de Ermis pour une configuration plus poussée selon les besoin.

Great application, easy to set up. It can be displayed as a popup and offers fine-grained settings to effectively encourage cookie consent. Thanks to the support team, and especially to Natalie, for her quick availability and help with the configuration. Nowadays, it’s quite rare to still have real human support.

Received excellent support from Natalie. Very quick response and always had a solution ready. Simply outstanding!

Natalie was extremely helpful and professional. She carefully reviewed my store, confirmed GDPR compliance, and clearly explained how to improve the cookie banner setup to increase acceptance rates while staying fully compliant. Her guidance was precise, practical, and easy to follow. Excellent support experience — thank you!!

Superb experience, everything was explained step by step by Natalie. Will use your service more in the future!