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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,186)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Sanne's Kinderwelt

Jun 27, 2025  on Shopify

Ermis hat mir super weitergeholfen. Sehr präzise und sehr freundlich! Super Kundenservice, vielen Dank Ermis. :)

Marie Wallin Shop

Jun 27, 2025  on Shopify

I installed this app and I had an issue with my store not being GDPR compliant and Ermis offered great support by resolving the problem for me. Very quick and helpful support if you have any problems!

KREVALO

Jun 24, 2025  on Shopify

Thanks to Ermis for their excellent support and clarity. They helped me quickly and efficiently comply with GDPR compliance. Impeccable customer service.

FROLLEIN KÄTHE Shop

Jun 24, 2025  on Shopify

Sehr guter und schneller Support mit Ermis... sofort geholfen bei unseren neuen Einstellungen... Vielen Dank!

Nuncas Marine

Jun 24, 2025  on Shopify

I love the team at Pandectes, always keen to help and the set up process as well as compliance check is done reasonably fast and you have a good feeling on being compliant.

NOOT

Jun 23, 2025  on Shopify

The app is as customizable as it can be, and very easy to set up. Helps a lot to have this and be sure the store is always up to date on compliance stuff, so we can focus on other sides of the business. The support team is very helpful.

Rubberbotenwinkel.nl

Jun 23, 2025  on Shopify

Dit is met stip het beste CMP voor Shopify. Werkt ook met Consent Mode v2 en de klantenservice reageert binnen 10 seconden en helpt je met het opzetten van de banner.

Elwood Lane

Jun 20, 2025  on Shopify

Excellent customer support, Natalie has helped me with setting up the app and giving me some insight in how the app and the feutures work.

DIDARA BOCCHI

Jun 19, 2025  on Shopify

Customer support is responsive and solid. The app itself is relatively simple to use but quite flexible. Currently, we have no complaints.

E-Cigarette Direct

Jun 19, 2025  on Shopify

The app works great. Best in class. But the real win is the level of support they gave over chat during setup. Top class

Morphlete X

Jun 19, 2025  on Shopify

Nikos was helpful while assisting me with a few small issues setting up my cookie banner. Explained everything clearly, and made sure everything worked perfectly. Great support, recommened cookie app. Thanks!

Lehmmeister

Jun 19, 2025  on Shopify

Super App, bei Problemen oder Rückfragen erhält man über den Chat einen netten Mitarbeiter, der einem schnell eine Lösung bietet.

joyandsunshine

Jun 19, 2025  on Shopify

Love it! So easy to use and the support is really quick and good. They check your questions directly in the shop. Amazing!

TOKYOTO LUGGAGE

Jun 18, 2025  on Shopify

Great attention by Jonstantinos and Natalie!! They wil help you fix any problem or solve any doubt!

Sportletico

Jun 17, 2025  on Shopify

Super schnelle Hilfe - sehr freundlicher Kontakt von Herr Konstantinos - Sehr zum empfehlen! :) Vielen Dank

Spirit of Rebels

Jun 16, 2025  on Shopify

Natalie was great, friendly and supported in a perfect manner. But also Konstantinos had been no issue too much and also helped and supported great.

My Boo

Jun 16, 2025  on Shopify

Super application, très intuitive et complète. L’installation s’est faite facilement, l’interface est claire et bien pensée. Mention spéciale pour le support : réactif, compétent et très aidant. Ils m’ont accompagnée étape par étape pour configurer le Google Consent Mode V2. Je recommande sans hésiter !

Alfredo Ponticelli

Jun 16, 2025  on Shopify

Excellent support experience with Pandectes! Quickly checked my store and guided me step by step to make sure everything was fully GDPR-compliant and aligned with Google Consent Mode V2. I really appreciated the extra tips to improve the cookie acceptance rate. Great support and a must-have app for privacy compliance!

Kozee

Jun 12, 2025  on Shopify

The best GDPR & consent app on Shopify – backed by amazing support! Pandectes is hands down the best app in its category. It combines powerful features with a clear interface, making it easy to ensure full compliance with GDPR and Google Consent Mode V2. The setup guides are thorough, and everything works exactly as promised. What really sets them apart, though, is the outstanding support. The team is responsive, friendly, and incredibly helpful – they guided me step-by-step through the setup, answered all my questions in detail, and made sure everything was working perfectly. You rarely see this level of dedication in app support.

WOBIG

Jun 11, 2025  on Shopify

Fast, professional, and complete work from their rep Konstantinos. I like the company and the product definitely meets the regulatory need.

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