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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,206)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

snazaroo-na

Aug 14, 2025  on Shopify

Support is always fantastic! Thanks for the extra info re defer script today Ermis! Really great app. Very Kowledgeable chat support.

Bluefin SUP

Aug 13, 2025  on Shopify

Great support — Natalie has been lovely, she reviewed all my settings and answered all my questions.

Breathlink

Aug 08, 2025  on Shopify

Great app – does exactly what it should. Ermis from the support team helped me super quickly to check whether my store is GDPR compliant. Really appreciated the fast and friendly help!

Manaïa Jewels

Aug 07, 2025  on Shopify

Très bien et simple d'utilisation ! En plus, Ermis a été de très bons conseils quand j'ai eu besoin d'aide.

B Cool! the gadget store

Aug 06, 2025  on Shopify

I just installed the App now and found it easy to work with. I has one little glitch but all was sorted very quickly after speaking to Natalie. The support was very fast and even gave a great tip to make things even smoother. Thank you

4Endurance Portugal

Aug 06, 2025  on Shopify

Agents are very helpful and understanding, knowledgeable. I was able to setup the app quicky and get compliant.

Everything Here

Aug 03, 2025  on Shopify

Ermis helped me with everything, even with some pretty silly questions, because I'm not very tech-savvy. Overall, your entire support team helped me a lot, but with the others, I felt like they were just giving me general help, whereas Ermis, for example, even checked things for me, so perfect.

Exclusive Food GmbH

Aug 01, 2025  on Shopify

Ermis did a great job. Had an issue with a second cookie banner (not produced by pandectes but came from sth. else) and he was able to fix it. Great job!

Gloverall

Aug 01, 2025  on Shopify

Getting GDPR Compliant was a completely painless process and Ermis was extremely patient and attentive throughout the setup of the app.

CurrentBody USA

Aug 01, 2025  on Shopify

This is a well designed, powerful tool that enables us to be compliant across the globe. We use it on multiple international stores across three different brands. Highly recommended.

RealFoodSource

Jul 31, 2025  on Shopify

Easy to install and setup. Had a minor issue but Natalie on the support chat was on it straight away, incredibly helpful, solving the issue and offering advice to get even better results. Top Marks.

EmmaSiLuna.ro

Jul 29, 2025  on Shopify

Application is easy to set up and the support is really helpful if something is unclear. Konstantinos stayed with me on chat and guided me until I've set everything correctly.

WhyteDOT. Dentalcare

Jul 29, 2025  on Shopify

Absolutely amazing app and service. We love the functionality- even the free version provides so much flexibility compared to the Shopify default solution. Natalie from the service team helped us within minutes to set everything up and have everything running. Thank you so much!!!

La combi bébé

Jul 25, 2025  on Shopify

I had a great experience with the Pandectes support team. Ermis was extremely helpful, clear, and patient, guiding me step by step to ensure my store was GDPR and Google Consent Mode V2 compliant. I appreciate the thorough checks and fast responses. Thank you, Ermis, for your excellent support!

Mudpuppy

Jul 25, 2025  on Shopify

Our company has 5 websites in the US and we needed to set up compliance for GDPR and CCPA and to avoid some frivolous lawsuits. It took less than 10 minutes to set up and the interface has many customizable features. Also the app is reasonably priced for what it provides. Customer service from Ermis was excellent. He helped ensure the site was set up properly and had all the features we needed. Highly recommend.

The Turmeric Co.

Jul 18, 2025  on Shopify

Konstantinos played a key role in helping us navigate and implement our GDPR compliance. His expertise, clear communication, and attention to detail made the entire process much smoother and more manageable. We really appreciated his structured approach and practical guidance throughout.

HerzenGlanz

Jul 17, 2025  on Shopify

Great app – works perfectly and is super easy to use. The support team is amazing! Ermis helped me with everything and was incredibly friendly and fast. Highly recommended!

Pukka

Jul 17, 2025  on Shopify

We've had a great experience using the Pandectes GDPR app. It’s easy to set up and does exactly what we need to keep our store GDPR compliant. A big shoutout to Ermis from the support team who was incredibly helpful and prompt in guiding us through the setup and making sure everything was done right. Highly recommended!

Studio R330

Jul 16, 2025  on Shopify

I had a few questions and needed help with the installation process. Kostantinos, from the Pandectes support team, was very helpful and patient. Excellent customer service.

Betriebseinrichtung.de

Jul 16, 2025  on Shopify

Super Funktionen, gute Benutzeroberfläche und der Support war ungewohnt stark. Sehr proaktiv und nützlich.

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