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Customer reviews: Pandectes GDPR Compliance

Develop by Shopify

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,309)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Kalve Coffee Roasters

Oct 03, 2025  on Shopify

Set up is quick and easy to understand. Support team is 10/10 and gets in touch with you right away to help set it up and do compliance check to make sure everything works!

Filapen

Oct 02, 2025  on Shopify

toller kundenservice. Der mitarbeiter hat mir sehr geholfen und hat sich sehr viel zeit genommen. danke

Maren Jewellery

Oct 02, 2025  on Shopify

Exactly what I need to make sure my store meet all legal requirements. The support is perfect, Ermis personally helped me scan my store and fix any legal issues. I truly appreciate his guidance and help.

HOME FIT ZONE

Oct 02, 2025  on Shopify

Thank you very much to Natalia for her help. She was very quick to answer my questions. I am very grateful and happy that everything worked out.

Emello

Oct 02, 2025  on Shopify

Natalie helped me successfully debug and resolve a very technical problem. Excellent and friendly service

Mein Shop

Oct 02, 2025  on Shopify

If you need help , you get an excellent help by the customer support ! And the app works properly !

20TwentyStore

Oct 01, 2025  on Shopify

Works well, lots of useful information and the support is excellent. There's a lot you can do to customise the banner without it being confusing. It's worth paying a few quid a month for to get the extra peace of mind from having check ups when you make changes to your site. I've got quite a bit of experience in dealing with privacy and compliance and this app makes it as simple and easy as possible. I've installed it on a few sites.

Premier

Sep 30, 2025  on Shopify

Very good app, Ermis was great in making sure we were total compliant with everything and guided me through it all quickly and easily. Saved us a ton of time and we know we're best set now.

APRICOT Beauty

Sep 30, 2025  on Shopify

Sehr einfache Handhabung und super intuitiv! Das Support-Team ist mega freundlich und extrem hilfsbereit – gerade beim Setup und bei Rückfragen bekommt man sofort Unterstützung. Absolut empfehlenswert!

Cufflink Man

Sep 29, 2025  on Shopify

Excellent - both in capabilities & customer support. We use this app across several business accounts. As always, when I recently reached out to support (Natalie on this occasion), all my queries got promptly answered, issues resolved and even some very sensible suggestions for optimisation. I cant fault them!

Luumii

Sep 26, 2025  on Shopify

Great support team! Everything was explained clearly, and the setup process was smooth and fast. Really impressed with how easy it was to get everything configured. Highly recommend!

Linden Uhren-Bijouterie

Sep 26, 2025  on Shopify

Excellent service, easy to use and meets all our needs. Natalie is a very helpful support representative.

GREAT OUTDOOR DEPOT

Sep 25, 2025  on Shopify

I recently had support from Natalie at Pandectes, and she was extremely helpful in resolving my setup questions quickly and clearly. Her responses were prompt, easy to follow, and made the process straightforward. The Pandectes GDPR Compliance app itself is excellent — it’s reliable, easy to use, and gives peace of mind knowing that our store is meeting GDPR requirements. With great support like Natalie’s behind it, I can definitely recommend both the app and the team.

The Stately Hound

Sep 25, 2025  on Shopify

Very happy with the support received in setting up my banner with custom settings to work alongside my tracking provider

bead&more

Sep 24, 2025  on Shopify

Very helpful and fast support which solved my problem in no time!! The App is doing properly what it should.

MVM

Sep 24, 2025  on Shopify

Highly recommended app! Easy to set up and fully compliant with current privacy requirements. The support is excellent – fast, friendly and extremely helpful. Natalie guided me step by step until everything was perfectly configured. Perfect for stores looking for a reliable cookie consent solution.

Quanturi

Sep 23, 2025  on Shopify

It's was really nice experience with the support and setting up the Consent mode and GDPR compliance.

My Fitness Junction

Sep 23, 2025  on Shopify

Very professional, great communication, and very friendly. I would specifically mention Natalie as she was amazing and sort out everything for me very professionally.

Medi-Inn

Sep 22, 2025  on Shopify

The App works really well. Best GDPR-App I used. But better than the app itself is the customer support. Pandectes always replies within minutes and has a solution for everything!

A Casa Mia

Sep 22, 2025  on Shopify

Molto sodisfatta dall'app e dall'assistenza. Mi aiuta ad adempiere alla normativa dandomi la possibilità di personalizzare visibilmente il banner. Tutto il team è molto gentile e disponibile. Grazie personalmente a Konstantinos che mi aiuta sempre a impostare l'applicazione in modo corretto. Consiglio

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