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Customer reviews: Pandectes GDPR Compliance

Develop by Shopify

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,552)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

KORRES

Dec 24, 2025  on Shopify

I had a great experience with Konstantinos and the rest team on live chat. They helped me to setup the corresponding cookies and rules . The whole thing took only some time, and the result is flawless. Really grateful for the help!

Tastiness Food Shop

Dec 19, 2025  on Shopify

They were perfect, present and helped me from A to Z to install everything correctly step by step. Thank you.

Towsure

Dec 18, 2025  on Shopify

Tried a few, Pandectes is the best CMP for Shopify we found; used on two sites. Support is spot on and fast. Excellent all round

Siegmund Welding Tables USA (An Official Division of Quantum Machinery)

Dec 17, 2025  on Shopify

Pandectes GDPR has been excellent to work with and gave me a lot of peace of mind around compliance without breaking anything on my site. The setup is flexible, the UI is clear, and it integrates properly with Google Analytics and Ads without disrupting tracking. Ermis was especially helpful. He took the time to explain what actually matters, answered very specific questions, and made sure everything was configured correctly for both US and international requirements. No canned responses, just clear and practical guidance. If you care about compliance but also care about performance and user trust, this app does exactly what it should. Highly recommended.

Jevalin

Dec 15, 2025  on Shopify

I can recommend this app. It was quite fast and easy to configure Google Consent Mode with Konstantinos's support.

Philia

Dec 12, 2025  on Shopify

We’ve been using the Pandectes app and are very satisfied with its performance. The functionality is reliable and easy to work with. A special thanks to Natalie from the support team — her responses were quick, helpful, and directly to the point. Excellent experience overall.

TwoThirtyTwo

Dec 12, 2025  on Shopify

Easy to install but the best part is the chat feature to ensure we set everything up to be properly compliant. We spoke with Natalie who was super helpful and left us feeling like we were in good hands. Thank you Natalie!

Pime Portugal

Dec 10, 2025  on Shopify

I contacted support to check my store's Google services and consent setup. Ermis handled everything professionally and patiently. They asked the right diagnostic questions, requested the exact Shopify screenshots needed, and walked me through verifying the Google custom pixel permission and Simprosys consent settings. When Simprosys consent was disabled, Ermis stayed engaged while I enabled it and then rechecked the store. Thanks to Ermis’s guidance my store is now correctly configured for Google Consent Mode V2 (Advanced) and confirmed GDPR-compliant, only strictly necessary cookies fire prior to consent. Communication was friendly, clear, and efficient. I appreciated the step-by-step instructions and the final confirmation that everything was working. Would definitely recommend their support and the app, special thanks to Ermis for the excellent help!

LE FURLANINE

Dec 10, 2025  on Shopify

Ermis was incredibly helpful and fast in resolving my issue with the Pandectes Compliance app. Excellent support — thank you!

La Boutique Brasileira

Dec 10, 2025  on Shopify

Marios was incredibly helpful and professional. He was extremely reactive and answered all my questions very clearly. He also suggested a few smart optimizations for my setup, which I really appreciated. Thanks to his guidance, my store is now fully compliant and better optimized. Excellent support!

micromosaicart

Dec 10, 2025  on Shopify

Ermis was very responsive and tried thoroughly to investigate the issue. Even though the source could not be identified, the communication was clear and helpful. Thank you for the support.

micromosaicart

Dec 09, 2025  on Shopify

Excellent support. Extremely fast response and clear, effective help. The issue was resolved within seconds. Thanks for your help Konstantinos!

Verneta.pl

Dec 09, 2025  on Shopify

Natalie was exceptionally helpful and resolved all my issues quickly and with great professionalism. High‑quality support is rare these days, but Pandactes truly delivers so its EASY 5/5 from me

Radiance & Romance

Dec 08, 2025  on Shopify

This app was a scam! As part of the setup of this app, it includes a compliance review, except that the compliance review is just to tell you that you're not compliant, and you have to upgrade to the paid plan in order to be compliant. This is obviously a marketing ploy just to make you upgrade to a paid plan.

Moon-Watchers.dk

Dec 04, 2025  on Shopify

Great live support, helping with setting it all up, i got help from Ermis, and it was fast and professional.

Bed & Bath

Dec 04, 2025  on Shopify

Realy easy App on implementing and with many customization options. For a couple extra things I needed, Marios responded immediately and accuratly. Highly recomended app. If they work a bit more also on reporting options, it will be one of the best for Customer Cookie Consent handling Shopify plugins!

America's Floor Source

Dec 03, 2025  on Shopify

Great app, and the customer support is really helpful. They really helped me ensure the site is compliant.

Wild Fawn Jewellery

Dec 03, 2025  on Shopify

5* review for very helpful customer service walking me through exactly how to set up the app, step by step, very patiently and helpful.

Kimbo at home

Dec 02, 2025  on Shopify

We downloaded the Pandectes GDPR Compliance app to add to our store. Today we had a lovely chat with Natalie who was super helpful in getting our store compliant. I would definitely recommend this app. So far so good!

GoEstasy

Dec 02, 2025  on Shopify

Good app and great customer support! Natalie helped me in a while, I really appreciate her kindness, availability and above all professionalism.

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