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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,377)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Spur Crazy Designs

Dec 17, 2024  on Shopify

Quick response to my chat message. Very thorough on instructions on how to change some settings on Shopify. Very courteous.

Avvage Store

Dec 17, 2024  on Shopify

assistenza ottima un ringraziamento a natalie che mi ha aiutato in tutto il processo di integrazione

TIHAJAGU

Dec 16, 2024  on Shopify

Einfache Einrichtung und schneller Support. Endlich eine App, die meine Website DSGVO-konform macht. Leider etwas teuer im Vergleich zu anderen Lösungen, dafür aber rechtskonform.

kawa.pl

Dec 16, 2024  on Shopify

The app works great but moreover the helpdesk works very well - opinion based on experience build on contact with Natalie who solved all my technical issues very fast and in professional way. She is polite and focused on the issue to be solved.

Hunter Lassal

Dec 16, 2024  on Shopify

While I cannot say anything about the app, as my shop has not launched yet, the support is fast and fantastic! We dealt with a Shopify access request issue, and Natalie never lost a beat. Everything was solved and cleared with competence and a good dosage of humor. I could not have asked for more.

Sylvia Crystals Sp. z o.o.

Dec 16, 2024  on Shopify

It is a very helpful and intuitive app - instructions on setting things up on their YT channel. Customer support is quick and responsive.

Auto Coating

Dec 15, 2024  on Shopify

Great app, and even better support! Natalie helped me with all my questions and responded quickly. 5/5 would definitely recommend.

Cíelo Fióra Atelier

Dec 13, 2024  on Shopify

Konstantinos provided outstanding support and ensured everything was set up perfectly for my store. He was professional, efficient, and proactive in resolving my concerns. Excellent service—highly recommend!

Italianbox.de

Dec 13, 2024  on Shopify

Super App, schneller Kundensupport und Konstantinos gab mir noch zusätzliche Tipps für die bessere Einrichtung. Sehr empfehlenswert.

Monday Matcha

Dec 12, 2024  on Shopify

Wow – Konstantinos was incredibly patient with me (I’m such a newbie, and everything about Google Consent Mode and GDPR feels like Chinese to me). I think we spent 1.5 hours together, and he patiently explained what it all means, why I needed to upgrade, and how this would help me not only stay compliant with third-party pop-ups but also improve my Google Ads. Thanks a million, I am so grateful!

Glamour & Fashion

Dec 12, 2024  on Shopify

Ich habe um Prüfung nach DSGVO gebeten. Es fehlten noch ein paar Einstellungen bei mir auf der Seite, aber es war kein Problem die Natalie aus dem Kundensupport hat mir super geholfen, um die Anpassungen vorzunehmen. Herzlichen Dank für die Hilfe.

Pumpify©

Dec 11, 2024  on Shopify

The support from Konstantinos was absolutely outstanding! He handled my issue quickly, professionally, and with such kindness. His dedication and patience are truly remarkable. Thanks to him, everything was resolved in no time. Efcharistó, Konstantinos, for your amazing service!

BLÆK - Specialty Instant Coffee

Dec 11, 2024  on Shopify

Amazing App and maybe even better support. The people are quick understand the app fully and are eager to provide a solution that works. Very happy with the app. the cost for it is also fair.

Oakcrafts

Dec 11, 2024  on Shopify

Installation relatively easy with Konstantinos helping us along the way. Excellent support with fast response.

Kasedia.store

Dec 11, 2024  on Shopify

Der Support war superschnell und kompetent. Mein Problem wurde unkompliziert gelöst. Wirklich prima!

Levitex

Dec 09, 2024  on Shopify

Great options to customise. I had a general cookie issue (nothing to do with the app!) and Natalie helped me solve it (Well, solved it by herself really) which was actually super awesome - I would have had to get a developer to help otherwise.

CAMPUS FÜR CHRISTUS

Dec 08, 2024  on Shopify

Super schnelle Einrichtung. Man findest zudem sämtliche Tutorials die einen durch den Prozess begleiten. Auch der Check nach Banner-Einrichtung verlief einwandfrei. Der Support weißt wenn notwendig auch mehrfach auf notwendige Änderungen hin. Super zufrieden mit der Erfahrung.

Staging Away Travel

Dec 08, 2024  on Shopify

I got great support through the chat right away! Konstantinos was very helpful and solved my issue almost immediately.

Minha loja

Dec 05, 2024  on Shopify

Alem de ser um otimo aplicativo para Cookies, obteve uma ajuda sensacional do suporte, obrigada konstantinos por sua ajuda e paciencia

Samaya

Dec 05, 2024  on Shopify

The application looks very good. I've just installed it and the support team has been very helpful in setting up the various elements and optimizing them. They're also very responsive!

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