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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,143)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

COSLINE Cosmetics

May 14, 2025  on Shopify

Support (Konstantinos) war excellent! He helped me on the stop to properly deinstall my old GDPR App (which interfered with Pandectes) and additionally set up all the settings for my needs AND added some CSS Styling for me. So far, setup support was great, I'll update this review once I can say that it works accuartly. Update: App works perfectly with Google Consent Mode and Support (Konstantinos + Natalie) were great and helped me all day to fix the issues we had! Thanks!

Verwarminghandel

May 12, 2025  on Shopify

The app is easy to install and configure. I had some trouble with the styling, but the support was excellent. They provide me with some customs CSS code right away and then everything was perfect!

Cameradevis.ro

May 09, 2025  on Shopify

Today I had a serious technical problem on the site. Natalie had the patience to help me step by step and finally we solved the problem. Thank you very much.

LIEBLINGSSTÜCK

May 09, 2025  on Shopify

Fantastic app and even better support! The Pantectes team was incredibly helpful and quick to respond to our questions. Highly recommend!

Wolk

May 08, 2025  on Shopify

The GDPR compliance and Google consent mode V2 were a bit overwhelming at first. But the instruction videos and the support team helped me set everything up correctly. Especially the final check, together with Konstantinos, the support assistant, gave me the confidence that I don't have to look at this again.

Aissegé Créations

May 08, 2025  on Shopify

L'application qui va garantir à 100% que vous êtes dans les règles! Indispensable pour garder sa crédibilité et rester au service des clients. Merci à Natalie pour sa patience et ses compétences :)

Plafonnier Prestige

May 08, 2025  on Shopify

Really really good service and customer service was great, thank you very much Ermis for your help!!

Pacific GOLF CLUB

May 07, 2025  on Shopify

アプリのローカライズが不完全で、日本語表記が怪しい箇所が多々ある状況ではある。 また不明点があった際、英語でのやり取りが必要にはなるが、非常に親切なサポートで印象がよかった。

TRI CROWNS

May 06, 2025  on Shopify

Ermis was a great help with data protection. He was friendly, patient, and explained everything clearly. I felt well supported and am grateful for his assistance.

Ninska Designs

May 06, 2025  on Shopify

The customer service is amazing. Ermis helped identify my issue and suggested both paid and unpaid solutions. He then talked me through the set up to ensure maximum acceptance of cookies. I couldn't have done it myself and really appreciated his patient and understanding support. I feel much better now knowing that a human who knows what they are doing has told me my store is compliant.

Hanks Supply

May 05, 2025  on Shopify

Konstantinos was very helpful and answered all my questions easily. He truly knows what he is doing and made the experience seamless. It really was super simple to become GDPR compliant. Thank you for the help!

Voltix-Tech

May 03, 2025  on Shopify

Very helpful! With the support of staff member Ermis, I was able to set up the cookie banner quickly and easily. Excellent customer service – friendly, fast, and professional. Thank you!

BOND SUPPLEMENTS

Apr 30, 2025  on Shopify

Awesome support, they helped me with styling, translations and everything I didn't figure out myself. Konstantinos really went above and beyond to make sure that I was satisfied with the end result! Thanks again!

wallfillers.co.uk

Apr 30, 2025  on Shopify

Big shout out to Konstantinos - Excellent Service- Very helpful, very informative, professional and patient. Explained and guided superbly. Great guy. Guided me seamlessly through the install of Pandectes. 10/10

Kosmetik Club

Apr 29, 2025  on Shopify

Always happy with their support team! I wish all shopify app support teams are like Pandectes! great work!

Cavallaro Madrid

Apr 29, 2025  on Shopify

Very great app, which helps us ACTUALLY track data since the new shopify update! Also great customer support help by Ermis.

The Grooming Clinic

Apr 29, 2025  on Shopify

The support team are exceptional. The app has made life a lot easier for us. We use it across 2 Shopify stores

Hyperblade USA

Apr 25, 2025  on Shopify

Fantastic app and even better support! The platform is smooth, reliable, and packed with features that actually work. I had a setup question, and Ermis not only resolved it quickly but also shared a ton of helpful tips to get the most out of the app. Super responsive, knowledgeable, and genuinely supportive. Huge thanks to Ermis for going above and beyond, highly recommended!

HALIPAX

Apr 25, 2025  on Shopify

Absolutely incredible experience! The app itself is super intuitive, easy to use, and delivers exactly what it promises. I ran into a small issue setting things up, but Ermis from the support team was phenomenal, quick to respond, extremely knowledgeable, and genuinely committed to helping me get everything running smoothly. You can tell they truly care about their users. Big thanks to Ermis and the entire team for making the process so easy and stress-free. Highly recommend!

ExtremeHair.ch

Apr 25, 2025  on Shopify

Not sure how much this App is really still needed with the new native privacy features but the support guy Ermis was super nice and helped me with an edge case for Switzerland.

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