Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,359)

Overall rating

5

1,477
4

16
3
2

2
1

5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Layer Craft Studio

Oct 24, 2025 on Shopify

Ermis was great in supporting the setup process, everything went smooth!

VERSUS

Oct 24, 2025 on Shopify

Ermis helped me out, he did a good job.

Fritzi aus Preußen

Oct 23, 2025 on Shopify

Natalie helped me a lot – she was not only patient, but also incredibly clear and supportive throughout the onboarding-process. I really appreciated her guidance.

Medizinischer-Sauerstoff.de - bluAqua©

Oct 23, 2025 on Shopify

I’d like to give a big thank you to Natalie from the support team! She provided outstanding assistance — reviewed my settings in detail, guided me through all the necessary adjustments, and shared valuable tips to further optimize the configuration. It’s rare to experience such competent, friendly, and solution-oriented support. Great service all around – highly recommended!

DEALER DE VIN

Oct 23, 2025 on Shopify

She was very nice, I'm a beginner and she really helps me!

Lovenja

Oct 23, 2025 on Shopify

Support hat mir sehr weitergeholfen, die App an sich macht alles was es machen muss. Das Styling funktioniert auch ganz easy. Kann ich nur weiterempfehlen.

Naturvibe

Oct 22, 2025 on Shopify

Ermis was professional and decisive. He helps me with all the doubts to implement the banner in my website. He also gave me tips for its better running. Thanks a lot.

All Star Outfitters

Oct 22, 2025 on Shopify

Great Service! Ermis was great and knows his stuff.

Sipit

Oct 22, 2025 on Shopify

great support from Ermis!

Heirloom

Oct 22, 2025 on Shopify

Amazing helped so much

Fetch Coffee Roasters

Oct 22, 2025 on Shopify

Ermis helped me today to make sure I was compliant and offered some quick advice easy changes to make the experience better for customers. The help was efficient and friendly. No upselling - just help. I really appreciate that!

Aesthry

Oct 22, 2025 on Shopify

Great support from "Ermis" and great app in general

AURÈA HOME

Oct 22, 2025 on Shopify

ermis helped me a lot with cookie banner, nice work with customer support

berna

Oct 22, 2025 on Shopify

Hervorragender Support – schnell, freundlich und unglaublich kompetent! Ich arbeite seit vielen Jahren mit verschiedensten Shopify-Apps, aber der Support von Pandectes gehört wirklich zur absoluten Spitzenklasse. Die Reaktionszeiten sind beeindruckend kurz, die Antworten immer klar, freundlich und lösungsorientiert – und selbst bei Detailfragen rund um Layout, CSS oder Design-Anpassungen wird sofort geholfen. In meinem Fall ging es um ein sehr individuelles Banner-Design mit dezenten Text-Links, geänderter Button-Reihenfolge und besonderen Hover-Effekten. Das Team hat alles geduldig begleitet, jedes Detail verstanden und schnell umgesetzt. Man merkt sofort: Hier arbeiten Menschen, die ihr Produkt lieben, verstehen und mitdenken. Wer Wert auf DSGVO-Konformität, professionelles Design und echten Kundenservice legt, ist bei Pandectes genau richtig. Ein großes Kompliment – so wünscht man sich Support! Vielen Dank an das gesamte Team. — Thorsten

CONSCHES

Oct 22, 2025 on Shopify

Nothing but Bands

Oct 22, 2025 on Shopify

great customer support would recommend

Nature's Garden

Oct 20, 2025 on Shopify

Super easy to use, Ermis was super helpful!

Opulent Living

Oct 20, 2025 on Shopify

The app is good, especially the support team, which helped me a lot in making the banner compliant with Google Consent. I can definitely recommend the app!

YUNIRA

Oct 20, 2025 on Shopify

Natalie helped me A LOT with my problem. Works very well.

ActiNovo

Oct 20, 2025 on Shopify

Had a great onboarding experience with this app and the performance of the website improved immediately