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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,143)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Longevity Essentials

Oct 24, 2024  on Shopify

I needed this app in order to block google ads tags until consent is given. Within about 10mins of installing it, Konstantinos set me up and made our store 100% compliant. Probably the best service I've ever had! Thanks Konstantinos.

Pearl Jars

Oct 24, 2024  on Shopify

Amazing app and amazing service! A special thank you for Konstantinos, from the support team who guided us to improve our banner and setup. We are very happy with this app. It offers multiple integrations and translations. The Plus plan also supports Google Consent Mode. We definitely recommend!

CollexyLux.dk

Oct 23, 2024  on Shopify

I had such a great experience chatting with Natalie! She was incredibly helpful and made everything so simple to understand. Her friendly attitude and quick responses really made my day. It's rare to come across someone so professional yet so approachable! Thank you, Natalie, for all your assistance!

Porcelain Superstore

Oct 23, 2024  on Shopify

Great help from all the team in particular Natalie who helped with the configuration and custom styling of the banner.

KathyKreativtraum

Oct 23, 2024  on Shopify

Die Handhabung ist sehr einfach und der Kundensupport per Chat ist sehr gut. Mir hat Natalie sehr geholfen - vielen Dank!

VAPEVO

Oct 22, 2024  on Shopify

excellent cookies management app. A lot of possibilities of customization and an excellent customer service.

Wave Padel

Oct 22, 2024  on Shopify

Nathalie helpt me with the installation, Really liked the way of communication! Thank you Nathalie :)

RamenHeaven

Oct 17, 2024  on Shopify

I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..

Kiddi Craze

Oct 16, 2024  on Shopify

I needed some help with getting my site GDPR compliant and I came across this app thought I try it out but was having some issues. But Natalie from the support team has really helped me out and she has even given me some helpful tips. Really appreciate that as my issue was resolved in seconds. Thank you Natalie!

PetTec

Oct 16, 2024  on Shopify

The app is easy to understand, set up and navigate. I don´t need to be an expert to use it. Also the support team, especially Konstantinos, are a great help. He was fast, easy to understand, patient and helped me to make the required changes. Would totally recommend!

7 Waii

Oct 16, 2024  on Shopify

great customer support Alex was verry helpfull and really help me out with multiple problems thank you Alex and the whole team

Fairytale To Wear

Oct 16, 2024  on Shopify

Toller Support, Alex hat sich heute so viel Zeit genommen um mit mir alles korrekt einzurichten. Ich hatte bisher eine "Ablehnen"-Quote bei den Cookies von 80%. Danke, weiter so!

Medskin Beauty

Oct 13, 2024  on Shopify

Konstantinos provided excellent support with very quick replies. Helping our store comply with Google Consent Mode v2. Very satisfied!

ShotKam UK

Oct 10, 2024  on Shopify

Konstantinos was super helpful when the banner wasn't showing on our site. Helped us with our coding quickly - thanks!

Ultra Bee Health UK

Oct 10, 2024  on Shopify

Natalie did everything she could to help me with this set up. Just few issues with server side tracking and consent but hopefully we can sort it out soon. Thank you very much or all yout time and support Natalie.

Acotis Diamonds

Oct 10, 2024  on Shopify

Natalie gave us absolutely fantastic, knowledge and professional support She deserves a pay rise and cake

WUNDERklein

Oct 10, 2024  on Shopify

Fast and excellent support. Natalie did a fantastic job in helping us and our problems where fixed in a few minutes.

Mjuka Plushies

Oct 09, 2024  on Shopify

Nathalie has been very helpfull! She had a good anwser for everything and helped me when I got stuck. The quality of the support was really really good. 10 out of 10 for sure!!

Shay & Blue USA

Oct 09, 2024  on Shopify

This is an exceptionally comprehensive app and Natalie from the support team did a fantastic job getting 3 of our sites compliant. I would very much recommend it for a fail safe solution.

alexandrarenke

Oct 07, 2024  on Shopify

The app is super easy to set up and we always received great help and guidance in fields we were unsure about. The customer service is super quick to help. So far Alex and his colleagues have helped us a lot and eased our minds about privacy settings and overall compliance.

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